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Advantages of Outsourced Call Centers in Mexico | AmerikaLink
https://amerikalink.wordpress.com/2016/12/30/advantages-of-outsourced-call-centers-in-mexico
December 30, 2016. January 4, 2017. Advantages of Outsourced Call Centers in Mexico. Mexico call centers offer top-quality services with an excellent cost-benefit ratio that lends advantages to any company seeking to outsource its customer service operations. What are some of the advantages of hiring call centers in Mexico compared to those in India or the Philippines? Cultural Alignment and Location. Another advantage of using nearshore facilities is that you can personally supervise the activities more...
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September | 2016 | AmerikaLink
https://amerikalink.wordpress.com/2016/09
September 26, 2016. September 29, 2016. Enhancing Your Company’s External Communications. Communicating with customers is not always going to go smoothly. Miscommunication, errors caused by your staff, and vague dialogue can all hinder what is being said between both parties. That’s why you should strive to make your external communications effective, which is possible when you take positive actions. People think communicating is easy and comes naturally, but it takes practice to really hear what custome...
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Three Business Challenges that Outsourced Call Centers can Address | AmerikaLink
https://amerikalink.wordpress.com/2017/01/12/three-business-challenges-that-outsourced-call-centers-can-address
January 12, 2017. January 11, 2017. Three Business Challenges that Outsourced Call Centers can Address. Business owners have their own goals and dreams. Some want to leave a legacy in the business world, while others seek financial stability so that they can eventually spend more time with their families. Whatever your personal reasons and goals are for starting a business, the common key is to achieve operational efficiency, which facilitates business growth. Outsourced call center services. We are a No...
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The Real Benefits of Hiring Bilingual Chat Agents | AmerikaLink
https://amerikalink.wordpress.com/2016/11/23/the-real-benefits-of-hiring-bilingual-chat-agents
November 23, 2016. December 1, 2016. The Real Benefits of Hiring Bilingual Chat Agents. If you are thinking about hiring call center agents to represent your company, consider hiring agents who are bilingual. They offer many benefits that can help your company’s communications long-term. Successful chat agents are usually those who are effective at multi-tasking. This attribute is paramount given the problems and information that customers provide on a daily basis. You can acquire this skill by h...The n...
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January | 2017 | AmerikaLink
https://amerikalink.wordpress.com/2017/01
January 25, 2017. February 2, 2017. Efficiency of Call Centers in Running a Business. Call centers are a great way for your company to engage more with customers and have a more personalized experience with them. But what are call centers able to do for you and your company, specifically? Great Productivity and Efficiency. January 21, 2017. January 20, 2017. 3 Questions to Help You Decide Whether to Hire a Call Center Service. The quality of customer service. For small businesses, however, customer servi...
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November | 2016 | AmerikaLink
https://amerikalink.wordpress.com/2016/11
November 28, 2016. December 1, 2016. Outsourcing Call Centers Can Be Business Smart. Is your company struggling with certain aspects of its operation? Are you wondering why it suddenly seems like hardly anything is going according to plan and that for some reason, your staff seems to be distracted or overworked? November 23, 2016. December 1, 2016. The Real Benefits of Hiring Bilingual Chat Agents. Bilingual chat agents can also speak fluently with non-native customers, better serving them as a whole....
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The Do’s and Don’ts Call Centers Must Follow for Good Customer Service | AmerikaLink
https://amerikalink.wordpress.com/2017/01/13/the-dos-and-donts-call-centers-must-follow-for-good-customer-service
January 13, 2017. January 11, 2017. The Do’s and Don’ts Call Centers Must Follow for Good Customer Service. Customer service is a challenging job, requiring a set of knowledge and skills on how to properly interact with clients, the backbone of any business. This is why it’s advisable for businesses to outsource their customer service to call centers. In Mexico that possess the right equipment and team to do the job. Call centers in mexico. Leave a Reply Cancel reply. Enter your comment here. Considerati...
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Advantages to Hiring Nearshore Call Centers Abound | AmerikaLink
https://amerikalink.wordpress.com/2016/12/19/advantages-to-hiring-nearshore-call-centers-abound
December 19, 2016. January 4, 2017. Advantages to Hiring Nearshore Call Centers Abound. It Saves You Money. If your target market includes Spanish-speaking customers, hiring an nearshore call center is a great way to ensure that customer service representatives can communicate effectively with them. Furthermore, you can find nearshore outsourcers who operate call centers in neighboring countries and therefore provide services in different languages. Call centers in mexico. Leave a Reply Cancel reply.
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AmerikaLink: February 2016
http://amerikalinkblog.blogspot.com/2016_02_01_archive.html
Monday, February 22, 2016. What to Look For When Outsourcing a Call Center. Monday, February 15, 2016. Using a Call Center Can Benefit Your Business. Your call center is one of the key areas that impact customer satisfaction, and you may understand fully how important it is to your business. However, you may also understand that there are costs associated with keeping it in house, such as paying for high domestic labor and in-house office space. Monday, February 8, 2016. Monday, February 1, 2016. We are ...
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