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VICIdial - Partner - Partners

http://www.vicidial.net/partner/partners.html

Below is a list of Vicidial Partners located around the world, broken down by their geographical regions. Our dCAP and Asterisk certified team currently supports 150 VoIP PBX.s. Clarotech also offers cloud-based services, including hosted call centre/PBX solutions, server hosting, BDR and voice termination. Web: www.clarotech.co.za. Email: colinf (at) clarotech.co.za. Phone: 2721 689 5330. OPENOTE (Tunisia, Nabeul) is specialised in opensource solutions integration and development. We provided the fi...

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VICIdial - Consulting

http://vicidialva.com/consulting/index.html

The Vicidial Group offers a full line of consulting services. Our techicians can perform remote installations of VICIdial on servers located anywhere in the world that have a deticated internet connection. Is there a feature that you require in VICIdial? Have one of our highly trained developers build it in for you. Do you have an existing CRM or other application that needs to function hand in hand with VICIdial?

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VICIdial - Consulting - Integration

http://vicidialva.com/consulting/integration.html

VICIdial can be easilly integrated with a wide vareity of products, from CRM applications to special reporting tools. Because of VICIdial's open source nature all of the source code for it is included with an installation. This greatly helps with the integration process, but sometimes you either do not have the resources or the man power to do it yourself. That is where the Vicidial Group's integration service comes in. Do you have a custom built solution that needs to function hand in hand with VICIdial?

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VICIdial - Consulting - System Planning

http://vicidialva.com/consulting/system_planning.html

Are you looking to setup a VICIdial cluster but not sure where to begin? Let the Vicdial Group help you. With our help, VICIdial clusters capable of handling thousands of agents are within your grasp. Our system planning rate is $200 USD an hour. Most customers only need about three hours with one of our technicians to get a system designed for them. For more information about our system planning service please contact us.

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VICIdial - Hardware - Enterprise Line

http://vicidialva.com/hardware/enterprise.html

For more information and pricing details on our Enterprise line please contact us.

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VICIdial - Support

http://vicidialva.net/support/index.html

The Vicidial Group offers a wide range of support solutions to fit just about any business need. Support plans are available in a wide range of options including 24x7 emergency support. You also have the option to only pay for the services that you require on a pay as you go plan. Let us help get you back up and running. VICIdial is a unique and complex compilation of software with many intricate pieces. Due to the high level of integration, any misconfiguration or oversights during the installation ...

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VICIdial - Partner - Partner Program

http://vicidialva.net/partner/partner_program.html

Vicidial Resellers are companies that resell the Vicidial Group's hardware and services. They have training in system planning and basic operation of VICIdial. Resellers are able to take customer requirements and turn them into an acceptable Vicidial solution. They can assist customers with the basic configuration of their VICIdial system as well. Resellers also have access to the Vicidial Group's highly trained Sales Engineers to assist with difficult customer questions. 10% commision on the initial sale.

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VICIdial - Hardware

http://vicidialva.net/hardware/index.html

The Vicidial Group offers two lines of VICIdial certified hardware. Our hardware lines are capable of meeting the needs of just about any size call center. They can accomidate centers from the small five man office all the way to the thousand seat contact center. The Vicidial Group also offers a full line of accessories that work with VICIdial systems. This includes T1 interface cards, channel banks, and USB timing devices.

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VICIdial - Consulting - Customization

http://vicidial-consulting.com/consulting/customization.html

Is there a feature that you need added to VICIdial? Over seventy five percent of the features that are currently in VICIdial were added because a customer agreed to pay for the development. The Vicidial Group's highly trained developers are more than capable of extending the capabilities of VICIdial to do a wide range of things. This is just a few of the things that can be added to VICIdial:. Text To Speech Integration.

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VICIdial - Hardware - Accessories

http://vicidial.net/hardware/accessories.html

The Vicidial Group offers high quality Sangoma T1/E1 interface cards which allow Vicidial to connect to channel banks as well as TDM phone lines. VoiceTime USB timing modules. For more information and pricing details on the various accessories we offer please contact us.