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Custom Learning Systems — Training for Physicians
http://www.customlearning.com/TR_Physicians.html
HCAHPS Hospital of Choice. Compassionate Care: a Core Business Practice for Physicians. As medical training increasingly focuses on technology, procedures, specialty knowledge, business and finance the art of caring has been minimized. Often, physicians take the stance that patient satisfaction problems don’t involve them. It is the aim of Custom Learning System’s sessions with doctors to make the case that the art of compassionate care is as important as clinical excellence. Keep Your Physicians For Life.
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Custom Learning Systems — Training and Professional Development
http://www.customlearning.com/TR_ProDevelop.html
HCAHPS Hospital of Choice. Great managers don't just happen: they’re the product of on-the-job training. Custom Learning Systems’ trainings for professional development are based on the central idea that meaning in life is found in. Ever-expanding human relationships,. And progress in one’s professional life. Our courses and seminarsfocus on the challenges people face as they attempt to be personally and professionally competent at work. Our professional development offering includes:. To Continuously Im...
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Custom Learning Systems creates world-class patient, employee, and physician satisfaction for hospitals and healthcare businesses.
http://www.customlearning.com/keynotes.html
HCAHPS Hospital of Choice. In addition to their experience and skills as coaches and consultants, all CLS Implementation Specialists are chosen for their skills as dynamic speakers and group facilitators. Custom Learning Systems delivers relevant, timely and usable information that is enhanced by more. See how we Custom Tailor all of our on-site Keynotes, Seminars, and Courses more. Choose from over 100 leading-edge, leadership, professional development and service excellence topics more. Unlock the myst...
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Custom Learning Systems creates world-class patient, employee, and physician satisfaction for hospitals and healthcare businesses.
http://www.customlearning.com/hbs
HCAHPS Hospital of Choice. HCAHPS Breakthrough Series [HBS]. Join us for this dynamic, high impact, innovative, practical education series designed to achieve breakthrough sustainable improvements in your HCAHPS patient experience survey scores. Each webinar will focus on one HCAHPS domain and is crafted to provide participants with a step by step actionable blueprint to sustainably improve their patient experience scores. 1 Leadership Engagement: The C-Suite Leader Role in HCAHPS Transformation. 9 Respo...
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Custom Learning Systems creates world-class patient, employee, and physician satisfaction for hospitals and healthcare businesses.
http://www.customlearning.com/HCAHPS_Bellwether.html
HCAHPS Hospital of Choice. Bellwether: The Early Warning. The consistent gathering of real-time feedback from patients while they are still in residence at your hospital is the secret to continuous service improvement. Bellwether is Custom Learning’s proprietary program for surveying patient satisfaction levels. A small number of questions regarding their stay are asked of patients, with their responses captured on a smart phone. The result? Bellwether Patient Experience Early Warning System Web Portal.
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Custom Learning Systems — Training Leaders and creating Teamwork
http://www.customlearning.com/TR_Leadership.html
HCAHPS Hospital of Choice. Do you have what it takes to lead? The current economic upheaval has intensified the need for strong leadership in healthcare. Custom Learning Systems knows it’s no longer enough for leaders to just manage efficiently: they must lead effectively. They need fresh personal visions to establish new directions and priorities, and to align a team with a strategy. For more information on our Leadership and Team-Building trainings, click on the titles below. To Hardwire for Successful...
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Custom Learning Systems — Training and Major Transformational Initiatives
http://www.customlearning.com/TR_Initiatives.html
HCAHPS Hospital of Choice. Culture change does not happen overnight. It can take one to three years. Major organizational change is achieved through continuous learning, systematic implementation, and accountability. Based on three decades of experience, CLS has crafted seven major transformational training and implementation processes. If you have a problem, make it a proceedure, and it won't be a problem anymore. The CLS Transformational Initiatives:. Hospital of Choice Initiative. Culture of Engagemen...
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Custom Learning Systems – Training for Patient Satisfaction/Patient Experience
http://www.customlearning.com/TR_PatientExperience.html
HCAHPS Hospital of Choice. Patient Satisfaction: The Trump Card. A patient’s experience is. Make-or-break issue in healthcare. Patients expect good clinical care. But most importantly, they demand attentive, compassionate care. No amount of hi-tech equipment or glossy facilities can make up for poor customer service. Low HCAHPS scores send you and your public the message that patients can expect an unsatisfactory stay in your hospital. That means fewer patients, and less revenue for everyone. Becoming a ...
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Custom Learning Systems — Top 10 Keynotes
http://www.customlearning.com/HCAHPS_Keynotes.html
HCAHPS Hospital of Choice. With the reality of HCAHPS, the need to inspire, educate, and empower leadership and Front Line has never been greater. Carefully crafted 60- to 90-minute Keynotes to be delivered by one of our gifted platform presenters. To support conference and hospital meeting planners in their need to provide dynamic, high-content, HCAHPS educational Keynotes for Conventions, retreats, and special events, CLS is pleased to offer:. The HCAHPS Hospital of Choice. Offices in: USA and Canada.
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Custom Learning Systems — Training and Employee Retention
http://www.customlearning.com/TR_EmployeeRetention.html
HCAHPS Hospital of Choice. The problem isn’t how to find good, new employees. The problem is how to hold on to the great employees already working for you! Custom Learning Systems’ patented programs ensure retention is built on these foundations:. Employees become actively involved in making changes. They have a voice in the decision-making process; their voices are heard at the leadership level. They have higher access to data and information. Their goals are aligned with hospital long-term strategy.
