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Output Solutions | Customer Interaction Management / CSG International

http://www.csgi.com/solutions/customer-interaction-management/output-solutions

We reach more than half of all U.S. households each month. Simplify Customer Communications: Increase Satisfaction and Reduce Costs. Inspiring Simplicity: Communications to Better Engage Your Customers. Creating Clarity: Unify Customer Communications to Increase Retention. Making It Easy: Save Operating Costs with Customer Self-Service Tools. From traditional print to advanced digital communications, CSG’s Output Solutions delivers to millions of customers for hundreds of clients each day. Each month, CS...

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CSG International | Total Service Mediation | Telecommunications Mediation

http://www.csgi.com/solutions/revenue-management/total-service-mediation

The best of both worlds: the only proven, consolidated, cross-industry solution, and the lowest cost hardware solution for mediation. The volume and complexity of data transactions is growing exponentially and shows no sign of slowing down. To keep up, you need a mediation system with a proven capability for handling massive transaction volumes quickly, securely, and accurately. To grow, you need a solution that will scale with your business. Future Networks – A Formula for Success? CSG Interconnect and ...

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Solutions / CSG International

http://www.csgi.com/solutions

We know technology. We know business. See how we can leverage our expertise to help you succeed. Our market-leading solutions and services support over 500 clients worldwide. Our portfolio includes digital commercialization, convergent charging, customer management, billing, post-event and active mediation, service activation, comprehensive wholesale settlement,. As well as marketing intelligence and analytics. Ascendon Digital Commerce Platform (New). Customers expect consistent quality and a personaliz...

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Interactive Messaging | Cloud Based Call / Contact Center | AgentHub / CSG International

http://www.csgi.com/solutions/customer-interaction-management/interactive-messaging

Your customers demand nothing less than personalized, seamless and effective communication anytime, anywhere and through any channel they desire. CSG Interactive Messaging offers fully hosted, cloud-based customer communication and interaction management solutions that deliver operational efficiency, customer-centric experiences and enterprise-level customization. CSG-IM Customer Communication Center. CSG-IM Multichannel Customer Interaction. CSG-IM Call Canvas Express. CSG-IM Data Assurance Services.

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Settlement Management | Interconnect Billing | WBMS / CSG International

http://www.csgi.com/solutions/revenue-management/partner-management

Partner Settlement Management, Billing and WBMS. The leading wholesale settlement solution: everything you need to fully optimize your partner management. Few markets are as competitive or fast moving as the wholesale telecom market. With players, policies, and partners constantly in flux, you need a reliable, scalable solution that can handle whatever you throw at it. WBMS in the Cloud NEW. Future Networks – A Formula for Success? 2013 Asia Telecommunications Market Survey – Key Findings Report. The mos...

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Customer Communication Center | Customer Interaction Management / CSG International

http://www.csgi.com/solutions/customer-interaction-management/communication-center

Real-time, centralized customer communications because your customer doesn’t want to be just a number. The Importance of Cross Channel Communications: Optimize Revenue and Drive Performance. Strategies for Perfecting Customer Interactions. CSG Customer Communication Center. Three components work together to optimize your multi-channel customer communications:. Scalable, automated transaction manager to handle alerts and confirmations. Real-time, channel-agnostic record of all customer interactions.

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Customer Interaction Management | CSG International

http://www.csgi.com/solutions/customer-interaction-management

Customers judge you based on what you do, not what you say. CSG’s Customer Interaction Management solutions are designed around our belief that you can’t just tell your customers you care, you have to show them. Each component of this suite works with the others to create a consistently satisfying customer experience that improves customer retention while managing costs. CSG Customer Interaction Management capabilities help you connect with your customers via four robust solution sets:.

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Convergent Billing Rating and Charging Platform | CSG International

http://www.csgi.com/solutions/revenue-management/convergent-rating-and-billing

Convergent Rating and Billing. One charging, rating and billing platform: any service, any network, any subscriber. Monetizing Mainstream LTE: Is the Price Right Yet? SPECTRUM magazine, Issue IV. Monetizing the Enterprise: Is Your BSS up to the Challenge? Profiting from the Internet of Things (IoT): Above and Beyond Connectivity. Future Networks – A Formula for Success? Over 60 leading wireline, wireless, IP carriers, and Mobile Virtual Network Operators (MVNOs). Whether you are a new operator, an MVNO.

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CSG International | Billing Statement Marketing Services for CSP

http://www.csgi.com/solutions/customer-interaction-management/marketing-services

Integrated strategies and tools to expand reach and increase response rates. Right message, right audience, right time that’s effective marketing. CSG’s integrated marketing services suite encompasses the broad competencies, technical capabilities, and strategic connections behind campaigns that improve customer response rates, strengthen retention, and optimize revenue. Concept, design, fulfillment, data services. Evaluation, planning, goal-setting. Individual and collective value. For service providers...