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Abbott Public Relations Blog: January 2006
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Thursday, January 19, 2006. Lessons about crises from the Sago Mine. The incident at the Sago Mine in West Virginia holds many lessons, but one that stood out to me is the lessons business owners can learn about crisis management. The mine owners' experience is a lesson in how NOT to manage the scene. The most crucial lesson here is, of course, "Manage the message.". It was clear watching footage of the disaster that TV crews went to the families for news, not company officials. Those families had re...
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Abbott Public Relations Blog: April 2006
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Friday, April 21, 2006. It's the excellent GOP economy, stupid! The April 21, 2006 Christian Science Monitor. In many ways, they say, these are the best of times: Unemployment is at 4.7 percent, lower than the averages of the 1970s, '80s, and '90s. The economy is showing strong, consistent growth, without significant inflation. And the stock market is roaring along. The fact that he and other Democrats now take credit for this boom is a testament to good (though warped) communication, as well as a testam...
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Abbott Public Relations Blog: May 2006
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Wednesday, May 17, 2006. Catholic group Opus Dei uses PR effectively to counter bad image. Recently, high ranking members of the Catholic organization Opus Dei men convened in Rome in order to draft a campaign they call “Operation Lemonade.” The group has been targeted as the villain in the book The Da Vinci Code - and the new film based upon it opening today. ABC’s "Good Morning America". A History Channel documentary on the group aired Tuesday night, and it was fairly balanced between official spokesme...
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Abbott Public Relations Blog: September 2005
http://abbottpr.blogspot.com/2005_09_01_archive.html
Monday, September 26, 2005. JetBlue: A Bad Day Becomes Good. Is a plane crash good for an airline? Well, make that “ALMOST never.”. The recent emergency landing of JetBlue flight 292 Wednesday, Sept. 21, in Los Angeles may prove to be a windfall of sorts for the airline. The reason is the “color commentary” of cable network newscasters who covered the plane’s three-hour ordeal live. One TV network mentioned that all seats in the plane are leather. The news was so good, a news release. Sent out the follow...
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Abbott Public Relations Blog: May 2007
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Friday, May 25, 2007. New Ways of "Doing" Public Relations. I recently gave a talk to the Granite State Referral Network. In Manchester, NH (of which I am the current secretary) titled "New Ways to Think About “Doing” P.R." Here are a few of those "new" ways - which are more common sense than "new," but so many businesspeople have forgotten them, they just seem new:. Doing something new, clever, interesting or (best of all) better than anyone else is the way to get noticed. Be Adaptable to Change:. True ...
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Abbott Public Relations Blog: 5 Ways to Fix America's Nightly Network "News"
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Monday, April 20, 2015. 5 Ways to Fix America's Nightly Network "News". Network news - news programs shown on the original Big Three networks and other, newer, upstarts - is broken. Below are five examples, and what I believe they need to do to fix their news programs to better serve the American people:. Of Network news must end. That's one of the reasons why I founded "World Politics News,". American news organizations owe it to us to bring us the world, and to show us accurately and fairly what's happ...
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Abbott Public Relations Blog: August 2006
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Tuesday, August 01, 2006. Gibson's meltdown - from a PR perspective. The damage to Mel Gibson's career cannot even be fully imagined just four days after his drunken, racist tirade during his arrest by Malibu police. Fairly or unfairly, Gibson has always come across as rather unbalanced, and perhaps that's because of some of his film roles. But his personal life has, like it or not, become fodder for public consumption long before this lastest incident. The problem is that many in Hollywood already hated...
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Abbott Public Relations Blog: March 2006
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Sunday, March 19, 2006. Block memo shows it has good PR sense after all. As a follow up to the recent post about the woes of H&R Block, it's interesting to note that maybe they do know how to handle public relations after all. In a recent post. I noted that the company's public perception was taking some hits for not paying its full share of taxes, all the while failing to make legitimate hay from the fact that it was doing great work behind the scenes on behalf of Katrina survivors in the Gulf Coast.
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Abbott Public Relations Blog: August 2005
http://abbottpr.blogspot.com/2005_08_01_archive.html
Saturday, August 27, 2005. Candidate Pirro Can Recover from an Embarrassing Start. New Yorker Jeanine Pirro recently announced her candidacy for the United States Senate seat currently held by Hillary Rodham Clinton. The announcement didn’t go smoothly. In front of dozens of cameras at the Waldorf Astoria hotel in Manhattan, she choked. Hillary Clinton….(sounds of shuffling papers)….more silence, more shuffling….finally, she asks an aide, "Do you have page 10? But this unfortunate event will likely highl...
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Abbott Public Relations Blog: September 2007
http://abbottpr.blogspot.com/2007_09_01_archive.html
Friday, September 14, 2007. Customer service - and why it matters. Abbott Public Relations can help you deliver Excellent Service. Whether it’s a book, a hamburger, a house or a service, delivering it to your clients with Excellent Service helps your business maintain a good reputation. Why Excellent Service is important:. 1 This is a service-based economy (80% are in service-related jobs) so service is the core of what America does. Doing it well means you’re doing business well. How APR can help.
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