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Aspect Blogs - Insight to Help Build the Customer-Centric Enterprise | blogs.aspect.com Reviews
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Insight to Help Build the Customer-Centric Enterprise
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customer loyalty Archives - Aspect Blogs
http://blogs.aspect.com/tag/customer-loyalty
Infographic: 4 Customer Promises that Start in the Back Office and How to Keep Them! September 16, 2015. When you think about improving the customer experience, the back office might not be the first thing that comes to mind. After all, most customer-facing interactions happen in the front office. But without the speed, efficiency and quality of effective back office operations, your front …. Continue Reading ». More Company Transparency Can Lead to Increased Consumer Loyalty. July 20, 2015. May 18, 2015.
Are Your Customers Calling a Place That Always Knows Their Name? - Aspect Blogs
http://blogs.aspect.com/2015/05/14/are-your-customers-calling-a-place-that-always-knows-their-name
Are Your Customers Calling a Place That Always Knows Their Name? May 14, 2015. Joe Gagnon, Chief Customer Strategy Officer. Sometimes you want to go where everybody knows your name, and they’re always glad you came. And for the past ten years, or so, I used the song as the inspiration for how we should think about the consumer experience. Think about it for a minute don’t we love it when people know who we are and treat us like we matter? Joe Gagnon, Chief Customer Strategy Officer. Joe Gagnon is Chief C...
What Marketers Can Learn From the Customer Experience - Aspect Blogs
http://blogs.aspect.com/2015/05/18/what-marketers-can-learn-from-the-customer-experience
What Marketers Can Learn From the Customer Experience. May 18, 2015. Jim Freeze, SVP, CMO. Customer service experiences are a universal frustration. Chances are most of us can rattle off a bad customer service experience without a moment’s hesitation. According to the results of a new consumer survey from Aspect, our customer service expectations have increased in the past three years and they’re likely to continue increasing. Most brand’s today place far more budget and attention into. Customer Interact...
Breezing Through Allergy Season - Aspect Blogs
http://blogs.aspect.com/2015/05/14/breezing-through-allergy-season
Breezing Through Allergy Season. May 14, 2015. By Aspect Software and Healthcare Intelligence. Marked the first day of spring. According to the Asthma and Allergy Foundation of America, for an estimated 40 million people living within the United States, this also marks the start of allergy season. Streamline Access to Information. Allergies are common, affecting about 10%-30% of adults in the United States annually.(New York Daily News, March 2015) Click to tweet this! Asthma and Allergy Awareness Month.
The Faces of ACE : A Photographic Retelling of Aspect ACE 2015 - Aspect Blogs
http://blogs.aspect.com/2015/05/12/the-faces-of-ace-a-photographic-retelling-of-aspect-ace-2015
The Faces of ACE : A Photographic Retelling of Aspect ACE 2015. May 12, 2015. Last week, we were all about that ACE, the Aspect Customer Experience event where we spent 3 days in Las Vegas with our customers collaborating, discovering and networking on industry issues, best practices and innovation around the customer experience. ACE offered an unparalleled opportunity for our partners, customers and employees to converse and connect. Here is a photo story of the time we had:. Next came our CEO Stew Bloo...
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speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: November 2008
http://speechselfservice.blogspot.com/2008_11_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Tuesday, November 11, 2008. Our menus have changed.more IVR Humor. It's almost a cliche to hear an opening statement in an IVR that says something to the effect of "please pay careful attention as our menus have recently changed". We've all heard that kind of introduction when calling a self-service application and probably thought "why", just get to the menu items. Labels: Good Voice User Interface.
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: GM = Google Motors?
http://speechselfservice.blogspot.com/2010/05/gm-google-motors.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Monday, May 10, 2010. GM = Google Motors? Thanks to Dan Miller at Opus Research for bringing this to my attention. I've included a hyper-link back to his original blog of the story. Subscribe to: Post Comments (Atom). View my complete profile. Call My Google Voice Number. GM = Google Motors? VOX POPULI : :. New Year, New Blog. Amazon Web Services Blog. Blogsvoxeo.com Master Site Feed. There Are 3 Levels ...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: May 2010
http://speechselfservice.blogspot.com/2010_05_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Monday, May 10, 2010. GM = Google Motors? Thanks to Dan Miller at Opus Research for bringing this to my attention. I've included a hyper-link back to his original blog of the story. Subscribe to: Posts (Atom). View my complete profile. Call My Google Voice Number. GM = Google Motors? VOX POPULI : :. New Year, New Blog. Amazon Web Services Blog. Blogsvoxeo.com Master Site Feed. Ifbyphone Company Blog RSS.
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: Speaker Authentication using Voice Biometrics - Now's the time!
http://speechselfservice.blogspot.com/2010/01/speaker-authentication-using-voice.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Wednesday, January 20, 2010. Speaker Authentication using Voice Biometrics - Now's the time! Based on the research I've been doing for my client, several recent environmental and economic changes make this a compelling time to investigate integrating voice biometric based authentication into your transactional environment. Three factors make this so:. The ability to combine speech recognition and voice a...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: On the BBC news story bashing SpinVox
http://speechselfservice.blogspot.com/2009/07/on-bbc-news-story-bashing-spinvox.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Friday, July 24, 2009. On the BBC news story bashing SpinVox. I read with interest this morning a BBC story. Which suggests that the majority of messages on it's platform have been heard and transcribed by call centre staff in South Africa and the Philippines rather than being transcribed into text using speech recognition technology. Today, almost everyone working in this space uses a combination of spe...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: August 2011
http://speechselfservice.blogspot.com/2011_08_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Wednesday, August 17, 2011. Observations from SpeechTek 2011 - New York. Analytics, Analytics and Analytics. Smart phones (and multi-modal applications). And each of themes converged to produce a trend I'd call Adaptive Personalization. I've said it before and it's worth repeating, the clouds are gathering! Analytics, Analytics and Analytics. Smartphone (and multi-modal applications). I don't think it wi...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: July 2012
http://speechselfservice.blogspot.com/2012_07_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Thursday, July 19, 2012. Time for an update! Well it's been far too long since I last blogged . . . . I've been buried in several large projects with clients over the past year and have barely looked up. As they've all been wrapped up, I've decided to start a new chapter in my career and have accepted an offer to join Lumevox LLC of San Diego, as Senior Director of Client Services. Subscribe to: Posts (A...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: June 2009
http://speechselfservice.blogspot.com/2009_06_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Monday, June 29, 2009. Useful Speakers Notes for Presentations. In my job I do lots of presentations and have found a great solution for capturing the speakers notes and at the same time giving myself a chance to rehearse "out loud" my talking points for a specific slide. I use Dragon Naturally Speaking 10 to capture my discussion for each slide in the "speaker notes" field for the each slide. Amazon Web...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: April 2009
http://speechselfservice.blogspot.com/2009_04_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Wednesday, April 29, 2009. TellMe Rolls Out New Features. Tellme, a subsidiary that Microsoft purchased two years ago has announced a. Of new features and product improvements that tighten the integration between TellMe and it's parent and take advantage of the deep technical skills from both TellMe and Microsoft's speech research group. The new release offers improvements focused on:. I saw the same kin...
speechselfservice.blogspot.com
Confessions of a Speech Recognition Consultant: March 2010
http://speechselfservice.blogspot.com/2010_03_01_archive.html
Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Tuesday, March 30, 2010. Nuance Shutters SpinVox Consumer Service. A recent and not too surprising post on SpinVox's website indicates that they will discontinue their consumer offerings allowing them to focus on their carrier and network operator business. No word yet on what they intend to do with consumer customers of Jott, the Seattle based competitor of SpinVox that Nuance also purchased. Call Cente...
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Aspect Blogs - Insight to Help Build the Customer-Centric Enterprise
That’s Right Kylie Jenner Has Something to Teach Contact Center Leaders About Social Media. March 16, 2018. As a contact center leader, you may not necessarily have the time to keep up with the Kardashians. But if a recent Kylie Jenner tweet tells us anything, it’s that you’d better start paying closer attention. On February 21st, she took to Twitter, posting what …. Continue Reading ». The She Suite: You want to win? Get outside your comfort zone! March 14, 2018. Continue Reading ». March 12, 2018.
A Subtext Community
This is the generic homepage (aka Aggregate Blog) for a Subtext community website. It aggregates posts from every blog installed in this server. To modify this page, look for the Aggregate skin folder in the Skins directory. To learn more about the application, check out the Subtext Project Website. OPML (list of bloggers). RSS (list of recent posts). Bloggers (posts, last update). 75, 03/15/2012 4:41 PM. 2, 04/07/2008 11:47 PM. 0, 03/04/2008 4:48 PM. 0, 02/17/2008 9:47 PM. Die Lösung war erschreckend ei...
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blogs.ASPItalia.com | blog in italiano sulle tecnologie Microsoft | ASPItalia.com
Utilizzando questo sito accetti l'uso di cookie per analisi, contenuti personalizzati e pubblicità. LINQ e Entity Framework. Non vuoi perdere niente? I nostri prossimi libri su ASP.NET Core, HTML5, C# e VB. 5 giorni fa alle 16:11. NET Conference 2017: materiale e registrazioni video delle sessioni online. L'8 novembre 2017 alle 14:32. Tornano i nostri eventi dal vivo: .NET Conference Italia il 27 ottobre nella Microsoft House. L'8 settembre 2017 alle 10:05. Il 27 ottobre torniamo con un evento dal vivo, ...
Blogs TU Dortmund | Informationen zu den Blogs
Informationen zu den Blogs. Übersicht über die Blogs der TU Dortmund. April 23, 2008. Es gibt jetzt den Planet TU Dortmund. Auf dem ihr die aktuellen Beiträge der meisten Blogs der TU Dortmund findet. Der Planet TU Dortmund gibt einen guten Überblick über die Geschehnisse an der TU Dortmund und hilft vielleicht dabei, neue Informationen, aktuelle Themen oder bisher unbekannte Organisationen kennenzulernen! Webseiten für studentische Organisationen und Studierende. April 22, 2008. Ihr könnt somit auf einf...
AST Corporation - Specialized. Recognized. Preferred.
Darr; Skip to Main Content. AST to Sponsor and Attend 2017 Financial Systems Summit This Friday. January 11, 2017. No Comments ↓. This Friday, January 13, 2017, the Association of Government Accountants (AGA) is hosting its annual Financial Systems Summit (FSS). At the Walter E. Washington Convention Center in Washington, D.C. AST is not only attending, but is a Gold Sponsor of the event. Can’t attend in person? FSS offers live audience participation! Virtual attendance, here. AST on Adapting to Technolo...
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