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https://bomgar.edm.rutgers.edu
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https://bomgar.edm.rutgers.edu/help?show_help=help_session_keys
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Introduction to ITS | Information Technology Services
https://its.rutgers.edu/content/introduction-its
Skip to main content. Undergraduate Academic Affairs / Student Affairs. An IT Staff member is usually onsite to provide you with an introduction to ITS. This usually happens within the first month of your start with us, at the very latest. If this has not happened by this time please call us at our helpdesk and let them know. Please take the time to review our welcome packet. For student staff, please fill out this form. ITS Self Service Password Reset. ITS - For New Staff.
Student Staff | Information Technology Services
https://its.rutgers.edu/student-staff
Skip to main content. Undergraduate Academic Affairs / Student Affairs. ITS Self Service Password Reset. ITS - For New Staff. Bomgar Support Portal (Beta Testing). For technical questions, comments or concerns about this website, please contact the Webmaster.
Exchange 2013 Migration and Outlook Web App 2013 | Information Technology Services
https://its.rutgers.edu/exchange-2013-migration-and-outlook-web-app-2013
Skip to main content. Undergraduate Academic Affairs / Student Affairs. Exchange 2013 Migration and Outlook Web App 2013. UAA/SA ITS is in the process of migrating email accounts to a brand-new Exchange 2013 email server. The migration will bring about improvements in the mail server that will ensure email continues to be quick, useful and reliable. The new Exchange server also comes with several features. The following lists some notable ones. Shared Mailboxes are now auto-mapped. ITS - For New Staff.
Policies | Information Technology Services
https://its.rutgers.edu/policies
Skip to main content. Undergraduate Academic Affairs / Student Affairs. All members of the Rutgers University user community are responsible for adhering to the policies and guidelines linked here. In addition to the University-wide policies, the UAA/SA ITS user community is responsible for adhering to the policies below. Please note that every policy contains an initial section called "Policy at a Glance" which highlights the most important information contained in each policy. ITS - For New Staff.
Office 2013 Migration | Information Technology Services
https://its.rutgers.edu/office-2013-migration-updated
Skip to main content. Undergraduate Academic Affairs / Student Affairs. UAA/SA IT Services will soon be deploying Office 2013 to all supported Windows machines. We have completed two rounds of testing and are now ready for production. When: We will install Office 2013 to Windows desktops on a staggered basis starting in the next few weeks and into June. New laptops and workstations: All new Windows laptops and workstations will have Office 2013 pre-installed. Office 2013 Lunch and Learn Slides.
Help Desk | Information Technology Services
https://its.rutgers.edu/help-desk
Skip to main content. Undergraduate Academic Affairs / Student Affairs. Please take a moment to review our FAQ page. Where we attempt to answer your most frequently asked questions. Thank you. 848) 932-7248 (Please note the new area code). New Brunswick, NJ 08901. Office Hours: 8:30 AM - 4:30 PM Monday-Friday. Via Our New Easy-to-use Forms. New Project Request Form. User Account Request Form for Student Staff. User Account Request Form for Full Time Staff. ITS Self Service Password Reset.
Location | Information Technology Services
https://its.rutgers.edu/location
Skip to main content. Undergraduate Academic Affairs / Student Affairs. New Brunswick, NJ 08901-1106. 8:30 AM - 4:30 PM, Mondays to Friday. Please use the parking meters located along the section of Sicard Street between Morell Street and Bartlett Street. ITS Self Service Password Reset. ITS - For New Staff. Bomgar Support Portal (Beta Testing). For technical questions, comments or concerns about this website, please contact the Webmaster.
Frequently Asked Questions | Information Technology Services
https://its.rutgers.edu/faqs
Skip to main content. Undergraduate Academic Affairs / Student Affairs. Would you be able to physically unlock and/or move our computer(s) for department renovations/relocation? Do I need to contact my department head / supervisor when I am notified by ITS that my computer is scheduled to be replaced? How long does a computer replacement generally take? Do I need to be present during my computer’s replacement? If so, why? How often does my computer get replaced? Can I get my work laptop serviced? How wil...
How can I install software on my Mac? | Information Technology Services
https://its.rutgers.edu/how-can-i-install-software-my-mac-0
Skip to main content. Undergraduate Academic Affairs / Student Affairs. How can I install software on my Mac? Managed Software Center is an application installed on all Macintosh computers managed by ITS to distribute applications, application updates and collect system inventory. Managed Software Center is able to distribute and install both Apple and third party applications in a safe and secure manner. ITS Self Service Password Reset. ITS - For New Staff. Bomgar Support Portal (Beta Testing).
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Secure Remote Access Software for Privileged Users | BOMGAR
Support remote desktops, servers, and mobile devices securely. Manage access for privileged vendors and insiders without VPN. Store and manage admin passwords and privileged credentials. Support Users, Desktops and Devices. Access Servers and Endpoints. Access Industrial Control Systems. Manage Privileged Insider Access. Protect Credentials and Passwords. Bomgar Six Steps to Secure Access. Secure Remote Access for Privileged Users. Bomgar Acquires Lieberman Software. Make Least Privilege Productive.
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Dustin S - Tech ops. Chad - Tech Ops. Tyler L - Technical Support. Dustin Poppens - TechOps. Robin - IT Deployment Tech. Gustavo H. - Technical Support. Joe - Technical Operations Center. Mike T. - Technical Support. Lori S. - Technical Support. Jeffrey K. -Technical support. Curt - Tech Ops. Bryan - IT Technician. Irving N.-Technical Support. Garrett C - Technical Support. Remote Support for Any Platform.
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