buzzeasy.com

Buzzeasy | Buzzeasy - A new perspective on customer engagement

Buzzeasy provide cloud-based callback solutions which improve the customer journey. We don’t believe that the traditional contact centre queue is appropriate in today’s fast-moving and highly competitive consumer environment. So we created a suite of customer callback solutions that enable customers to engage in new and exciting ways. We enable contact centres to improve the customer journey online, offline and in store.

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Buzzeasy | Buzzeasy - A new perspective on customer engagement | buzzeasy.com Reviews

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Buzzeasy provide cloud-based callback solutions which improve the customer journey. We don’t believe that the traditional contact centre queue is appropriate in today’s fast-moving and highly competitive consumer environment. So we created a suite of customer callback solutions that enable customers to engage in new and exciting ways. We enable contact centres to improve the customer journey online, offline and in store.

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1 Call centre solutions

2 Callback management

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4 Cloud contact centre solutions

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7 Buzzeasy

8 Callback

9 Callback solutions

10 Callback telephone services

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Buzzeasy | Buzzeasy - A new perspective on customer engagement | buzzeasy.com Reviews

https://buzzeasy.com

Buzzeasy provide cloud-based callback solutions which improve the customer journey. We don’t believe that the traditional contact centre queue is appropriate in today’s fast-moving and highly competitive consumer environment. So we created a suite of customer callback solutions that enable customers to engage in new and exciting ways. We enable contact centres to improve the customer journey online, offline and in store.

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buzzeasy.com

1

Buzzeasy | banish-the-queue

https://buzzeasy.com/our-solutions/banish-the-queue

It's good to talk. Give customers a reason to choose you. It's good to talk. Give customers a reason to choose you. Life’s too short to wait. Expecting customers to call you, pay for the call, and wait on the line until you are ready to talk, is common practice but is it acceptable customer service? We believe that the call centre queue should be banished! Our 'banish the queue' solutions. See our 'it's good to talk' solutions. See our 'reason to choose you' solutions. Try one of our solutions:.

2

Buzzeasy | our-services

https://buzzeasy.com/our-services/quick-start

It's good to talk. Give customers a reason to choose you. On average, excellent customer service can increase spend by 47%*. Source: Westfield How We Shop Now survey, 2013. Our Quickstart programme is designed to rapidly demonstrate the benefits of our customer callback solutions to your organisation. It starts with a discovery workshop. In one or two sessions, we work with you to understand your customers’ journey, and identify key touch points that would benefit from our solutions. At the end of the in...

3

Buzzeasy | a-reason-to-choose-you

https://buzzeasy.com/our-solutions/a-reason-to-choose-you

It's good to talk. Give customers a reason to choose you. It's good to talk. Give customers a reason to choose you. Your customers have a choice -. Give them a reason to choose you! Give customers a reason to choose you. Offering queue-less callbacks to customers can be an incredibly powerful customer service tool. We believe that your customers have a choice and it’s up to you to give them a reason to choose you! Our 'reason to choose you' solutions. See our 'banish the queue' solutions.

4

Buzzeasy | our-services

https://buzzeasy.com/our-services/discover

It's good to talk. Give customers a reason to choose you. On average, excellent customer service can increase spend by 47%*. Source: Westfield How We Shop Now survey, 2013. Our Quickstart programme is designed to rapidly demonstrate the benefits of our customer callback solutions to your organisation. It starts with a discovery workshop. In one or two sessions, we work with you to understand your customers’ journey, and identify key touch points that would benefit from our solutions. At the end of the in...

5

Buzzeasy | its-good-to-talk

https://buzzeasy.com/our-solutions/its-good-to-talk

It's good to talk. Give customers a reason to choose you. It's good to talk. Give customers a reason to choose you. It’s good to talk. It’s good to talk. As more and more customer interaction moves online, the power of personal contact is sometimes overlooked. We believe that it’s good to talk, and our callback solutions can provide opportunities to engage at key touch points. Our 'it's good to talk' solutions. This allows customer to request a personal callback from within Facebook or by sending a tweet.

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avayapdsug.org.uk

Forum | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/forum

Login to view all Forums. 2016 AVAYA PDS USER GROUP CONFERENCE: CANCELLED*. 8 months, 2 weeks ago. Last post by Kate Lafone-Ward. Registration required to view all Forums. We have changed the UK and Ireland PDS User Group Forums to require users to sign-in order to view and participate in most of the forums. Regulation & OFCOM. 6 months, 1 week ago. Last post by John Kadas. 5 months, 1 week ago. Last post by John Kadas. Have You Heard About CallGuardian Service? Started by John Kadas. 5 months, 1 week ago.

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Categories | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/events-2/categories

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My Bookings | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/events-2/my-bookings

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avayapdsug.org.uk

Dave Nicholls | Activity Streams | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/members/davenicholls

Active 8 months, 2 weeks ago. Replied to the topic Ofcom Consultation – Response required before 10 February 201. In the forum Regulation and OFCOM. Included in the consultation is a draft revised policy, which would replace the current one. It is, hovwever, important to also look at the other documents, including the annexes. Changed their profile picture 1 year, 6 months ago. Is attending Avaya PDS User Group Conference UK and Ireland 2015. 1 year, 7 months ago. Join Our LinkedIn Group.

avayapdsug.org.uk

Activity Streams Directory | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/activity

You can browse all activities here. Use menu below if you want to browse only specific activities like Group Memberships, New Topics, New Members . Became a registered member 3 days, 10 hours ago. Wrote a new post, The Web Site Has A New (faster) Host! 6 days, 11 hours ago. It has been a difficult process, but our user group web site has finally been moved to a faster web host (Site Ground). The speed is amazing compared to before where you could take a tea break in the time it took […]. An article that ...

avayapdsug.org.uk

Links | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/resources/links

International Avaya PDS User Group Web-site. Avaya Proactive Contact Web-page. Http:/ www.avaya.com/uk/product/proactive-contact. Avaya Proactive Outreach Manager Web-page. Http:/ www.avaya.com/uk/product/proactive-outreach-manager. This page contains useful links to external web-sites and resources. Use the ‘Contact Us’. Facility to recommend new links. See also the Downloads. Join Our LinkedIn Group.

avayapdsug.org.uk

Members Directory | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/members

Active 10 hours, 55 minutes ago. Active 2 days, 13 hours ago. Active 3 days, 10 hours ago. Active 2 weeks, 2 days ago. Active 2 months, 2 weeks ago. Active 3 months, 1 week ago. Active 4 months ago. 8211; Available for new oppertunities View. Active 4 months, 3 weeks ago. Active 5 months ago. Active 6 months, 2 weeks ago. Active 6 months, 3 weeks ago. Active 7 months, 2 weeks ago. Active 8 months, 2 weeks ago. Active 8 months, 2 weeks ago. Active 8 months, 2 weeks ago. Active 9 months, 2 weeks ago.

avayapdsug.org.uk

G Leonard | Activity Streams | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/members/gleo

Active 4 months ago. Are now friends 1 year, 7 months ago. Are now friends 1 year, 7 months ago. Started the topic POM version 3.1 OFCOM Compliant / Approved? In the forum Regulation and OFCOM. 1 year, 7 months ago. Is this still an issue for POM 3.1 as I am looking at it for a project here in Dublin? Became a registered member 1 year, 7 months ago. Join Our LinkedIn Group.

avayapdsug.org.uk

Events | UK and Ireland Avaya Predictive Dialler User Group

http://www.avayapdsug.org.uk/events-2

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