calljourney.com
Call Journey | Conversation AnalyticsCall Journey is a conversation analytics company based in Melbourne Australia. We have developed Emotive Voice Streams: the richest source of voice data.
http://www.calljourney.com/
Call Journey is a conversation analytics company based in Melbourne Australia. We have developed Emotive Voice Streams: the richest source of voice data.
http://www.calljourney.com/
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TMA Comms Pty Ltd
4 - 6 ●●●●●●ts Ave
Gra●●●lle , NSW, 2142
AU
View this contact
Karam, Anthony
4 - 6 ●●●●●●ts Ave
Gra●●●lle , NSW, 2142
AU
View this contact
Papay, Andrei
4 - 6 ●●●●●●ts Ave
Gra●●●lle , NSW, 2142
AU
View this contact
BUY YOUR DOMAIN
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ENETICA PTY LTD
WHOIS : whois.enetica.com.au
REFERRED : http://www.enetica.com.au
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Call Journey | Conversation Analytics | calljourney.com Reviews
https://calljourney.com
Call Journey is a conversation analytics company based in Melbourne Australia. We have developed Emotive Voice Streams: the richest source of voice data.
calljourney.com
Call Journey | Emotive Voice Streams™ | Comply
https://www.calljourney.com/who-we-help/comply
Protect data and adhere to compliance requirements. Identify those code red moments. Mitigate risk before it has the chance to occur. Get greater visibility of process adherence. Intercept any potential mishaps, and act in real-time to solve them. Intellectual Property leakage can easily go unnoticed. Never let this happen again. Keep track of your agents' adherence to important scripts. Let’s start a conversation. 2017 TMA Comms Pty Ltd ABN 45 167 961 659, part of TMA Group of Companies.
Call Journey | Emotive Voice Streams™ | Connect
https://www.calljourney.com/who-we-help/connect
Strengthen the relationship between business and customer. Higher Visibility of Trends / patterns. Spot important verbal trends of your customers and agents. Accurate information regarding your customers' possible future behaviour. Get the right tools to lessen the possibility of churn. Accurately identify what products and solutions are most wanted. Deeper Customer profiling and behavioural profiling. Do you still know your customers as Jane Doe? Isn’t it time you met Jane Doe? Let’s start a conversation.
Call Journey | Emotive Voice Streams™ | About Us
https://www.calljourney.com/about-us
Customer service research indicates that in general, customers aren’t happy with the current state of service. But how long before unhappy customers are not even customers at all? A powerful solution is imminent. And we’ve made it happen, that’s because good ideas are in our DNA. Along with Record Retrieve. Which provides call recording services, Call Journey is part of TMA Comms Pty Ltd, a subsidiary of the TMA Group of Companies. Let’s start a conversation. Script Adherence With EVS.
Process Monitoring | Call Journey | EVS™
https://www.calljourney.com/who-we-help/comply/process-monitoring
Call Journey helps you to listen better. Today, less than 1% of calls are reviewed and analysed for call quality. Why? Because current manual process — from side-by-side observations to small sample sizes — are time consuming requiring significant effort to monitor. EVS improves the quality monitoring programs by working in harmony with your current business needs. Listen to every call. EVS can surface and alert when an word was used or not. Interested in improving process monitoring?
Call Journey | Emotive Voice Streams™ | Enhance
https://www.calljourney.com/who-we-help/enhance
Optimise business and streamline processes. Validate CX/Customer Satisfaction/Net Promoter Score. How is your business rated? Get the highest scores you can get. Monitor calls to detect the parts of a conversation that work and that don't work. EVS lets you know which agent is for which customer, so there is always a harmony in your business. It’s a jungle out there, but you just need the right tools to help your agents with FCR. Let’s start a conversation. Script Adherence With EVS.
TOTAL PAGES IN THIS WEBSITE
16
How to record calls | Record Retrieve
https://www.recordretrieve.com.au/how-it-works
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. How to record calls. How do our services work? Explore how each one works to see how easy it really is. Call RECORDING IN 3 EASY STEPS. STEP 1. RECORD. Your incoming or outgoing call is recorded. STEP 2. RETRIEVE. You’re emailed a link to your recording or you can enter your portal to access your recording. STEP 3. REVIEW. Download, transcribe or share your recording. WHAT IS RECORD OUTGOING? WHAT IS RECORD INCOMING?
Easily Review | Record Retrieve
https://www.recordretrieve.com/features/easily-review
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. With the neat features we’ve got in our members’ portal dashboard, you can easily review the content of your calls, so you know exactly what your calls are really about. SMARTLY REVIEW YOUR CALLS. Site Supervisor, Buxton Constructions. CALL US: 1300 937 326.
Case studies | Record Retrieve
https://www.recordretrieve.com/case-studies
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. How Record Retrieve Improved 3AW James Sherlock’s Interview Process. Radio presenter James Sherlock’s interview process was greatly improved upon subscribing to Record Retrieve’s business plan. Read how. Merit Solutions and Record Retrieve. Merit Solutions is a specialist human resources firm that provides expert recruitment and selection support services based in Brisbane. Enter your email. *. It's a match of titans!
Record Retrieve Pricing | Record Retrieve
https://www.recordretrieve.com/pricing
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Initial signup of $19.95. Inclu $10 call credit. Just dial your recording number and your calls are automatically recorded. Neat. Our site and dashboard are available as mobile sites. So even when you're recording on the go, you've still got access to all the features and information that you may need. Unlimited storage for your recordings means things won’t mysteriously go missing. Initial signup of $39.95. Record En...
Recruitment | Record Retrieve
https://www.recordretrieve.com/call-recording-recruitment
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Call Recording and Recruitment. Recruiters are usually required to manage multiple stakeholders at any given time. It’s important for them to capture referee comments, enable interview panels to listen to referee comments, and judge their authenticity, accuracy and sincerity for themselves. Record Retrieve helps because:. Senior Consultant, Merit Solutions.
How to record calls | Record Retrieve
https://www.recordretrieve.com/how-it-works
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. How to record calls. How do our services work? Explore how each one works to see how easy it really is. Call RECORDING IN 3 EASY STEPS. STEP 1. RECORD. Your incoming or outgoing call is recorded. STEP 2. RETRIEVE. You’re emailed a link to your recording or you can enter your portal to access your recording. STEP 3. REVIEW. Download, transcribe or share your recording. WHAT IS RECORD OUTGOING? WHAT IS RECORD INCOMING?
Coaching & Training | Record Retrieve
https://www.recordretrieve.com.au/call-recording-coaching-and-training
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Coaching & Training. Call Recording and Coaching and Training. Provide recordings of all conversations which are easily accessible for review. Offer a smart means of staff training, resulting in less staff churn and improved bottom-line. Create recordings can be easily shared with any member of your team. Senior Consultant, Merit Solutions. CALL US: 1300 937 326.
Getting Started | FAQ Categories | Record Retrieve
https://www.recordretrieve.com.au/faq/getting-started
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. What are the keypad shortcuts for prompts? Play announcement to advise both parties and STOP recording: ( recording stopped ) 8. START recording and play announcement to advise both parties: ( recording ) 8. START recording if not already recording and play default announcement (“please note that this call will be recorded for the sole use of the calling party”): #. Play customised announcement: #0. 1 If you have an e...
Brochures | Record Retrieve
https://www.recordretrieve.com/category/brochures
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. In this brochure we list all the prices that are associated with Record Retrieve. There aren’t many, but we just want to be as clear as possible. Record Retrieve Information Brochure. If you’re on the brink of subscribing to Record Retrieve, this brochure contains all the information that you need to help you make your final decision (we hope it’ll be a yes! Interviewing & Transcription Brochure. CALL US: 1300 937 326.
Who We Work With | Record Retrieve
https://www.recordretrieve.com/who-we-work-with
Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Coaching & Training. Research & Interviews. Who We Work With. Who do we work with? Every day we provide our customers with the best possible telephone call recording service they could ask for. That’s why we’re in business. We’re proud to tell you that our call recording service has created some real winners in a diverse range of industries. CALL US: 1300 937 326.
TOTAL LINKS TO THIS WEBSITE
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Call Journey | Conversation Analytics
A modern browser is required to view this video. Every conversation is a human connection. Listen to what your customers and staff are actually saying, meaning and feeling. Words are not just black and white - tune in to the behavioural and emotive elements to truly understand a conversation. Move from interactions to relationships - listen to every conversation in your business. EVS emotive voice streams. Learn more about EVS. Build stronger customer loyalty. Remove manual error and human bias.
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