doingitbetter.vcoss.org.au
Resources - Doing IT Better
http://www.doingitbetter.vcoss.org.au/resources
How do I…. Join the mailing list. Through our work in Doing IT Better, we've found that many Community Service Organisations have questions about how to make technology work better for them. This is the beginning of a collection of resources, designed to assist those who are looking to do IT better. How Do I…. We’ve answered a number of common questions. Guides, Articles & Tutorials. We’re assembling a storehouse of useful resources. Techsoup (USA) learning centre. And using ICT to support collaboration.
doingitbetter.vcoss.org.au
Doing IT Better - systemic issues
http://www.doingitbetter.vcoss.org.au/issues.htm
Join the mailing list. A key aspect of the. Project is working to ensure the government – community sector service delivery partnership recognises and supports the sector's ICT needs. This involves advocacy to government on critical issues including:. Data and information management. Addressing ICT capacity issues. Doing IT Better is a social justice initiative of the Centre for Community Networking Research. Faculty of Information Technology, Monash University) and the Victorian Council of Social Service.
doingitbetter.vcoss.org.au
Doing IT Better - Reference Group
http://www.doingitbetter.vcoss.org.au/refgroup.htm
Join the mailing list. The Reference Group's scope is defined in its Terms of Reference. Which were developed by the project team with the participation of Reference Group members. Current members of the Reference Group are:. Elaine Cope (ICT Matters). Pere Ruka ( MacKillop Family Services. Jinny McGrath ( Springvale Community Aid and Advice Bureau. Zoe Dunbar ( The ALSO Foundation. Natalie Collins ( Infoxchange Australia. Prof Ron Weber ( Faculty of Information Technology, Monash University. The Steerin...
doingitbetter.vcoss.org.au
Doing IT Better - the interoperability challenge
http://www.doingitbetter.vcoss.org.au/issues/interoperability.htm
Join the mailing list. Many community service organisations are funded by government to deliver specific programs. As part of the accountability regime, they collect data on their service delivery to report back to the funder. They are also assessed periodically according to quality assurance criteria. While this kind of accountability is undoubtedly important, unfortunately it leads to significant problems for most funded agencies due to the following factors:. Similarly, different programs use differen...
doingitbetter.vcoss.org.au
Doing IT Better - seminar series
http://www.doingitbetter.vcoss.org.au/events/seminars.htm
Join the mailing list. The 2009 series has a consistent educative and capacity building focus and is responsive to sector needs identified by project participants. The topics were chosen by the Doing IT Better Reference Group. Which comprises workers from community service organisations and community-oriented ICT service providers. The series is generously sponsored by Multimedia Victoria. This is the program for the year:. How to develop an. In the community sector. The Leading Edge (PART 2).
doingitbetter.vcoss.org.au
Doing IT Better - events
http://www.doingitbetter.vcoss.org.au/events.htm
Join the mailing list. As part of our commitment to open and mutual dialogue with project stakeholders, events are held periodically to share and discuss ideas and findings. Information about these events can be found on this website. Doing IT Better is a social justice initiative of the Centre for Community Networking Research. Faculty of Information Technology, Monash University) and the Victorian Council of Social Service. Generously funded by a foundation. Victorian Council of Social Service 2008.
doingitbetter.vcoss.org.au
Doing IT Better Seminar - Client (or contact) management for community organisations
http://www.doingitbetter.vcoss.org.au/events/crm-seminar.htm
Join the mailing list. Relationship management for community organisations. Community service organisations need to keep on top of their connections with heaps of different people: clients, staff, supporters, donors, funders. the list goes on. Electronic databases seem to offer great power and flexibility, but there are so many: how to choose the right one? In this last seminar for 2009, we took a look at. S: customer or client relationship managers. Depends on what you need to do, and what the particular.
doingitbetter.vcoss.org.au
Doing IT Better - the interoperability challenge
http://www.doingitbetter.vcoss.org.au/issues/integrating-info-workshop.htm
Integrating records, information, quality and knowledge management in the community sector: a case study. The Children’s Protection Society. Has been collaborating with Melbourne University. Rsquo;s eScholarship Research Centre. To find ways of reducing the burden and cost of quality compliance. This workshop was held on 19 February 2009 to demonstrate how this foundation for. Are currently being conceived and trialled. Download the electronic presentation. Gavan McCarthy is the Director of the eScholars...
doingitbetter.vcoss.org.au
Doing IT Better - the interoperability challenge
http://www.doingitbetter.vcoss.org.au/issues/interop-forum-09-docs.htm
2009 Interoperability Forum documents. This page contains download links to documents related to the "Addressing the Interoperability Challenge" forum held on 5 March 2009. Session 1 — What might a new approach look like? New approaches to Information Management systems: Can a distributed approach to IM be made to work? A CEO’s perspective: What is a reasonable expectation? The promise of interoperability at the coalface: Evidence based reflective practice and outcome driven client service delivery.