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thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: BRAND GAP
http://thehospitalityclub.blogspot.com/2008/03/brand-gap.html
Selasa, 04 Maret 2008. Posted by Mohamad Faried Aguslemi. Langganan: Poskan Komentar (Atom). Ada kesalahan di dalam gadget ini. Ada kesalahan di dalam gadget ini. Tips from a steve jobs keynote. Best Service Related Movie. The New Gold Standard - Joseph A. MItchelli. Management Lessons from Mayo Clinic - Leonard L Berry. Spiritual Capital - Danah Johar. Template Awesome Inc. Diberdayakan oleh Blogger.
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Beda Gender Beda Loyalitas
http://thehospitalityclub.blogspot.com/2009/12/beda-gender-beda-loyalitas.html
Jumat, 25 Desember 2009. Beda Gender Beda Loyalitas. Interesting article tentang loyalty based on gender dari American Express Forum. Simak artikel dibawah ini :. Several months ago I read a piece of. The research explored the idea of customer loyalty, and uncovered that (on average) men were far more loyal to an organization or group than any single individual within it – and for women this finding was the opposite. Rotate your employees – If you can make it work for your business, there may be a ...
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Mempermasalahkan intangibility dari service
http://thehospitalityclub.blogspot.com/2008/03/mempermasalahkan-intangibility-dari.html
Rabu, 26 Maret 2008. Mempermasalahkan intangibility dari service. Baru - baru ini saya menemukan jurnal menarik dari Christopher Lovelock, seorang. Yang baru - baru ini meninggal feb 2008 ini berjudul ". Dapat di request jika tertarik or simply goggle it under "whither services marketing"). Jurnal ini mempersoalkan karakteristik dari service (. Intangibility, heterogenity, inseparability, perishability. Sebagai contoh, karakteristik. Dan dapat diaplikasikan pada semua sektor jasa.
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Rules of Patient Engagement: How to Deeply Connect with Empathy
http://thehospitalityclub.blogspot.com/2010/11/rules-of-patient-engagement-how-to.html
Rabu, 24 November 2010. Rules of Patient Engagement: How to Deeply Connect with Empathy. Good article tentang empathy, sesuatu yg sulit ditemukan pada pelaku kesehatan di Indonesia. By Barbara Ficarra, RN, BSN, MPA. In my recent post on KevinMD, Deeply connect and engage your patients with empathy, I write about how empathy is essential to help empower our patients. It is with empathy that we can engage and empower our patients. Doctors and nurses are leaders in health care. According to Jodi Halpern, MD...
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Komunikasi Dokter-Pasien yang Mengecewakan
http://thehospitalityclub.blogspot.com/2008/03/komunikasi-dokter-pasien-yang.html
Selasa, 04 Maret 2008. Komunikasi Dokter-Pasien yang Mengecewakan. By: Sudiyatmo, S.ked on: Tue 18 of Sep, 2007. Mengapa dokter-dokter anak bangsa ini seperti tidak dipercaya oleh masyarakatnya sendiri? Padahal kemampuan medis dokter-dokter kita tidak kalah dibandingkan dengan dokter-dokter di luar negeri. Hubungan Dokter-Pasien yang Mengecewakan. Masih ingat kisah sedih yang menimpa almarhumah Sukma Ayu? Atau bagian mana dari pendidikan dokter yang secara khusus mengajarkan cara kita berhubungan baik de...
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Word Of Mouth Marketing
http://thehospitalityclub.blogspot.com/2008/03/word-of-mouth-marketing.html
Selasa, 04 Maret 2008. Word Of Mouth Marketing. Posted by Mohamad Faried Aguslemi. Langganan: Poskan Komentar (Atom). Ada kesalahan di dalam gadget ini. Ada kesalahan di dalam gadget ini. Tips from a steve jobs keynote. Best Service Related Movie. The New Gold Standard - Joseph A. MItchelli. Management Lessons from Mayo Clinic - Leonard L Berry. Spiritual Capital - Danah Johar. Template Awesome Inc. Diberdayakan oleh Blogger.
thehospitalityclub.blogspot.com
THE HOSPITALITY CLUB: Complain Handling (Belajar dari Kasus Prita )
http://thehospitalityclub.blogspot.com/2009/07/complain-handling-belajar-dari-kasus.html
Kamis, 30 Juli 2009. Complain Handling (Belajar dari Kasus Prita ). Membicarakan kasus Prita Mulyasari versus RS Omni seakan tidak ada habisnya. Kasus Prita selalu menarik untuk dibedah, terutama karena banyak pelajaran penting yang dapat di ambil bagi para penyedia jasa. Penanganan komplain (. Salah satunya, terutama dikarenakan pada kasus Prita ini buruknnya penanganan komplain pasien di RS Omni merupakan salah satu penyebab mencuatnya kasus ini ke permukaan. Kepada Prita mengenai perkembangan penyeles...
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communicationnation.blogspot.com
Communication Nation
Government is a service. The purpose of government is to serve the people. Thomas Jefferson and Mao Zedong may not agree on much, but they do agree on this. 8220;The purpose of government is to enable the people of a nation to live in safety and happiness. Government exists for the interests of the governed, not for the governors.”. 8220;We serve the people… If, in the interests of the people, we persist in doing what is right and correct what is wrong, our ranks will surely thrive. And we deserve better.
communicationnation.blogspots.com
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The animal communicator helps animals talk to and understand their owner. Create a free website.
Communication Naturelle
Vendredi 5 avril 2013. Http:/ www.chrispositiveart.com. Http:/ www.chrispositiveart.com. Jeudi 4 avril 2013. Connaissez-vous les bienfaits du chant des oiseaux? Au printemps, la Nature se réveille après les mois d’hiver, les hirondelles sont de retour de leurs migrations, les oiseaux chantent tous en coeur, comme si le réveil de la Terre se mettait à sonner! Quelles sont les influences de ces émissions sonores sur les végétaux? Le chant des oiseaux serait donc liés à la germination des graines et à la cr...
Communication NB
Main advantages of pathology. Highly reliable positive sides of pathology. The impostance of pathology in the modern time. The study of pathogens. As soon as the pathogen has been detected the lab reports are generated and studied so that the external body can be removed. At times especially in third world countries, it is not possible to provide complete analysis to the patients. In all such cases, the hospital can share the images to most advanced hospitals in the world. The field of pathology. Best me...
Communication near CO2: www.communicationnearco2.eu
Contract no. 226352. The sole responsibility for the content of this website and other project results [publication etc.] lies with the authors. It does not represent the opinion of the Community. The European Commission is not responsible for any use that may be made of the information contained therein. NEARCO2 stands for NEw pARticipation and communication strategies for neighbours of CO. Capture and storage operations. The purpose of this project is to develop effective strategies for:.
