sprinthorrorstories.blogspot.com
The Misery of Sprint: Sprint Class Action Settlement
http://sprinthorrorstories.blogspot.com/2009/09/sprint-class-action-settlement.html
The Misery of Sprint. Saturday, September 5, 2009. Sprint Class Action Settlement. I received a legal notice in the mail regarding a new Class Action Settlement against Sprint Nextel related to their use of Early Termination Fees (ETFs). I've included the text of that notice below. Verbiage from the legal notice below:. Judy Larson, et al. v. Sprint Nextel Corp., Sprint Spectrum, L.P. and Nextel Finance Co.,. Case No.: 2:07-cv-05325-JLL-ES (USDC, DNJ). Go to http:/ www.sprintetfsettlement.com/. Device #7...
sprinthorrorstories.blogspot.com
The Misery of Sprint: Sprint Contract Extension - Part 4
http://sprinthorrorstories.blogspot.com/2009/09/sprint-contract-extension-part-4.html
The Misery of Sprint. Tuesday, September 15, 2009. Sprint Contract Extension - Part 4. So, I finally spoke with a Sprint rep about the survey I took. It was a similar experience to the voicemail recording I posted last week. I couldn't understand the rep at all! I had to ask him to repeat himself numerous times. It was so bad, I had to cover one ear so that I could try to understand his accent. Subscribe to: Post Comments (Atom). I hate this phone. Sprint Nextel and Bankruptcy Rumors, oh my! A long-time ...
sprinthorrorstories.blogspot.com
The Misery of Sprint: Device #7 Connectivity Issue: Data
http://sprinthorrorstories.blogspot.com/2009/09/device-7-connectivity-issue-data.html
The Misery of Sprint. Tuesday, September 1, 2009. Device #7 Connectivity Issue: Data. Am I surprised, absolutely not. All night last night, I did not have data on the new device. I figured it was a provisioning issue, however, when I woke up this morning to no data, I knew otherwise. At the end of the work day, I called Sprint only to spend the first two minutes dealing with their stupid IVR (enter your ten-digit wireless number, area code first). And so, I waited. Subscribe to: Post Comments (Atom).
sprinthorrorstories.blogspot.com
The Misery of Sprint: Follow-up Letter to District Manager
http://sprinthorrorstories.blogspot.com/2009/08/follow-up-letter-to-district-manager.html
The Misery of Sprint. Wednesday, August 26, 2009. Follow-up Letter to District Manager. Here's a follow-up e-mail to Rachel Johnson, District Manager in the Minneapolis area (which includes Store 1558, 7531 France Ave). This e-mail explains my less-than-stellar customer experience at Store 1558 and is dated Wednesday, August 26, 2009. Sent: Wednesday, August 26, 2009 9:18 PM. To: rachel.johnson@sprint.com. Subject: FW: Sprint Device Issue. Subscribe to: Post Comments (Atom). I'd love to help you share yo...
sprinthorrorstories.blogspot.com
The Misery of Sprint: SMS Error + *.EXE Error
http://sprinthorrorstories.blogspot.com/2009/09/sms-error.html
The Misery of Sprint. Thursday, September 3, 2009. SMS Error *.EXE Error. Today, I received another error message on the new device (remember, this is device #7). It was the following SMS erorr message, "Cause Code: 34." Of course, there are many web sites that mention this error, but none that actually provide a whole lot of detail about what it means or how to resolve it. I'll keep posting the errors and issues as they happen! Labels: Cause Code 34. Subscribe to: Post Comments (Atom). I hate this phone.
sprinthorrorstories.blogspot.com
The Misery of Sprint: An Open Letter to Sprint CEO, Dan Hesse
http://sprinthorrorstories.blogspot.com/2009/12/open-letter-to-sprint-ceo-dan-hesse.html
The Misery of Sprint. Monday, December 21, 2009. An Open Letter to Sprint CEO, Dan Hesse. September 2, 2009. Re: Service and support complaint. Overland Park KS 66251-4300. In all of this, I’ve remained calm and appreciative of the agents who have assisted me. After all, I have been on that side of the phone and know all too well that the agent is a product of the training and support they receive in the call center or outsourced partner they are employed through. June 1, 2009 (AM). First, let me call ou...
sprinthorrorstories.blogspot.com
The Misery of Sprint: Sprint Haunts Me Still...
http://sprinthorrorstories.blogspot.com/2011/01/sprint-haunts-me-still.html
The Misery of Sprint. Tuesday, January 11, 2011. Sprint Haunts Me Still. It's been a while since I last posted; I mean, after all, I'm no longer with Sprint, right? So then you might be wondering, "Why is Mark still blogging about them again? In case we got disconnected? I don't know that the company has yet trained a single one of their agents how to properly use a phone or headset. There hasn't been a time that I haven't been disconnected! If you said Sprint, you're psychic! LOL - it is kind of comical...
sprinthorrorstories.blogspot.com
The Misery of Sprint: I've finally given up
http://sprinthorrorstories.blogspot.com/2009/12/ive-finally-given-up.html
The Misery of Sprint. Monday, December 21, 2009. I've finally given up. Well, it has been a tumultuous year. I've had seven devices and have spoken to dozens (literally) of Sprint representatives. My final attempt to make amends with Sprint was a letter sent to Dan Hesse, CEO of Sprint ( Open Letter to Sprint CEO, Dan Hesse. On December 11, 2009, I transferred my number to AT&T and terminated my account with Sprint. Subscribe to: Post Comments (Atom). Ive finally given up. Minneapolis, MN, United States.
sprinthorrorstories.blogspot.com
The Misery of Sprint: More Errors and a Mailing Address
http://sprinthorrorstories.blogspot.com/2009/09/cause-code-97.html
The Misery of Sprint. Friday, September 4, 2009. More Errors and a Mailing Address. Two more SMS errors tonight while attempting to send texts. Cause Code 97 and Cause Code 107. "Would you like to try again? No I just want the message to send in the first place. I'm getting ready to share my story with Mr. Dan Hesse, CEO. The letter is printed and ready to be sent! If you're looking where to send your own letters, here you go:. Overland Park KS 66251-4300. Be sure to send letters to the following folks:.
