customerrelationshipintelligence.com
Customer Relationship Intelligence -About the Author
http://www.customerrelationshipintelligence.com/author.html
Mike Kelly, President/CEO. Sharp has worked successfully across many industries, with special focus on business-to-business in the financial services, high technology, transportation, energy, and environmental industries. Major company clients include Firemans Fund Insurance, Wells Fargo, Visa, U.S. Leasing, AT&T, AMD, Hewlett-Packard, Pacific Fruit Express, EPRI, Chevron, Brown and Caldwell, and Grace Sierra (a former W.R. Grace company).
customerrelationshipintelligence.com
Customer Relationship Intelligence
http://customerrelationshipintelligence.com/index.html
A New Book by Linda Sharp. Now in Second Edition! Brings a fresh, new perspective to sales and marketing: new relationship metrics and a breakthrough, actionable framework for real-time management, tied to profit. It is about teamwork and collaboration. It is about executing strategy. It is about retention, profit, and competitive advantage. Now companies can realize the gold. In customer relationshihps and overcome risk and uncertainty in sales and marketing to:.
consumerrelationshipintelligence.com
Customer Relationship Intelligence -About the Author
http://www.consumerrelationshipintelligence.com/author.html
Mike Kelly, President/CEO. Sharp has worked successfully across many industries, with special focus on business-to-business in the financial services, high technology, transportation, energy, and environmental industries. Major company clients include Firemans Fund Insurance, Wells Fargo, Visa, U.S. Leasing, AT&T, AMD, Hewlett-Packard, Pacific Fruit Express, EPRI, Chevron, Brown and Caldwell, and Grace Sierra (a former W.R. Grace company).
consumerrelationshipintelligence.com
Customer Relationship Intelligence - Order the Book
http://www.consumerrelationshipintelligence.com/order.html
The Customer Relationship Intelligence Framework is a unique and practical method for frontline employees to improve individual customer profitability and retention. Sales, customer service, and marketing professionals are empowered through the CRI Framework to make an ongoing impact that is readily visible and highly appreciated by executives. This fully customizable solution is a proactive customer advocacy method and an important component of customer experience management. From Barnes and Noble.
consumerrelationshipintelligence.com
Customer Relationship Intelligence - About the Book
http://www.consumerrelationshipintelligence.com/book.html
You'll want your entire team to read Customer Relationship Intelligence. See why for youself:. Michael M. Mann, PhD. Chairman, EnCompass Knowledge Systems, Inc. Adjunct Professor of Industrial and Systems Engineering. University of Southern California. Without a unifying relationship metric and unifying framework, there are three major management challenges in the way of the customer focus so many executives want:. Operational control in sales and marketing is incomplete and disjointed. Her insight has l...
customerrelationshipintelligence.com
Customer Relationship Intelligence - Events
http://customerrelationshipintelligence.com/events.html
Customer Relationship Intelligence brings a whole new perspective to. The challenges of building and maintaining Customer Relationships and. Building Customer Equity. Linda Sharp takes the guesswork out of relationship. Marketing and brings a new intelligence to linking strategy to. Robert Stacey, President. Association for the Advancement of Relationship Marketing. Coming soon. Check back often.
customerrelationshipintelligence.com
Customer Relationship Intelligence - About the Book
http://www.customerrelationshipintelligence.com/book.html
You'll want your entire team to read Customer Relationship Intelligence. See why for youself:. Michael M. Mann, PhD. Chairman, EnCompass Knowledge Systems, Inc. Adjunct Professor of Industrial and Systems Engineering. University of Southern California. Without a unifying relationship metric and unifying framework, there are three major management challenges in the way of the customer focus so many executives want:. Operational control in sales and marketing is incomplete and disjointed. Her insight has l...
customerrelationshipintelligence.com
Customer Relationship Intelligence - What Executives and Thought Leaders Are Saying
http://customerrelationshipintelligence.com/endorsements.html
Executives and thought leaders from across the enterprise- in sales, marketing, customer service, customer experience management, finance, operations, process improvement, market research, business intelligence, data management, strategic planning, and performance management- offer their support for. What Executives and Thought Leaders Are Saying. With the Relationship Value metric, Linda Sharp has found a quantitative. Way for sales to give feedback to executives without being second-guessed. Difficult ...
