customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: 5 Images to Guide Organization Renewal
http://customerdrivenchange.blogspot.com/2014/10/5-images-to-guide-organization-renewal.html
Monday, October 20, 2014. 5 Images to Guide Organization Renewal. I've spent decades helping executive teams renew their organizations to keep them healthy and relevant. I've learned a lot while working for marquee clients around the world. In fact I often feel swamped by my learnings - they sometimes seem to be contradictory. So recently I sat down to answer the question: "what are the basic principles for organizational renewal? What is the core to my work? Here you go. Enjoy! View my complete profile.
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: February 2013
http://customerdrivenchange.blogspot.com/2013_02_01_archive.html
Monday, February 18, 2013. Innovation – Is “Fail Fast” Realistic. The Success of Failure. It's natural for humans to have ideas. At question is what we do with ideas when there is some assembly required. Ideas do not come with an owner’s manual and, unfortunately, we are not omniscient. Got a hunch, bet a bunch. This is where we rough up the idea; amass capital behind it; put it in the market and see what happens. Basically we let customers clarify the idea and provide the quality control. Current wisdom...
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: August 2014
http://customerdrivenchange.blogspot.com/2014_08_01_archive.html
Tuesday, August 26, 2014. Why Do You Have A Twitter Account? Social is not Business Media. You’ve got to be on social media – it’s an ante in today’s consulting profession. Get your brand out-there. Get “posted” and “shared”. I’ve heard all of these admonishments and I’ve invested in a reasonable digital footprint: website, blog, Facebook, LinkedIn, Google and others. However, Twitter has been a sideliner for me. I’ve had an account since January 2010 but I’ve barely used it. Everyday for three months.
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: Why Do You Have A Twitter Account?
http://customerdrivenchange.blogspot.com/2014/08/why-do-you-have-twitter-account.html
Tuesday, August 26, 2014. Why Do You Have A Twitter Account? Social is not Business Media. You’ve got to be on social media – it’s an ante in today’s consulting profession. Get your brand out-there. Get “posted” and “shared”. I’ve heard all of these admonishments and I’ve invested in a reasonable digital footprint: website, blog, Facebook, LinkedIn, Google and others. However, Twitter has been a sideliner for me. I’ve had an account since January 2010 but I’ve barely used it. Everyday for three months.
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: November 2012
http://customerdrivenchange.blogspot.com/2012_11_01_archive.html
Friday, November 30, 2012. Converging The 3 Biggest Management Issues of 2013. The 2013 economic indicators don’t look great! We’re heading over a “fiscal cliff” in the US while we wait for “European contagion” as the economic engines in BRIC slow down. What’s a business to do? Is this a perfect storm, or a perfect opportunity? Will businesses sit on the sidelines and hoard cash or will they get back in the game and take risks? We’ll know the answer in a year. It is folly to admonish employees with pleas...
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: June 2014
http://customerdrivenchange.blogspot.com/2014_06_01_archive.html
Monday, June 30, 2014. The VA: Blame or Engagement. The biggest passive-aggressive tar-pat known to humanity! That’s what Robert McDonald will face if Congress approves his appointment to the Veteran’s Administration. I wish him and his P&G private sector background all the best; but I plead with him to listen and learn before he trusts those private sector instincts. I started my career in the mid-70’s as an analyst in the central resource allocation agency in the Government of Canada. Employees want to...
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: January 2013
http://customerdrivenchange.blogspot.com/2013_01_01_archive.html
Friday, January 25, 2013. Employee Engagement- Innovation- Customer Loyalty: Case Study. Organization transformation is a business full of: principles, tools, models, approaches, frameworks and perspectives. It’s a mind-boggling and mind-numbing stew of overlapping and contradictory ideologies. Just defining a word like “innovation” will call forth passionate debate. As I worked with this idea of “customer driven change” I found collateral benefits. I found that when employees leverage cu...Then in mid-2...
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: December 2012
http://customerdrivenchange.blogspot.com/2012_12_01_archive.html
Monday, December 17, 2012. What Change Management has to offer Newtown and Aurora. I’m a change management professional, not a politician or lobbyist. For me gun violence is a reality to be changed, and it can be changed. It is not an element in the periodic table. So I have a bias. I believe the level of gun violence in the US can be reduced; not eliminated, but reduced. I believe there is more to be done than mourn the victims and pray for the families. What can we learn for Change Management? Be clear...
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: October 2013
http://customerdrivenchange.blogspot.com/2013_10_01_archive.html
Saturday, October 5, 2013. Business Models: The Forgotten Tool In M&A Integration. As a Partner at Deloitte I spent a lot time working with clients on M&A integration – particularly integrating organization structures and the people in them. Over the last decade I have focused more on using Innovation methods to transform organizations from the customer point of view – transformation from the outside in. Build better training and information programs? We got better, but it was difficult to become great.
customerdrivenchange.blogspot.com
Bud Taylor - Customer Driven Change: November 2014
http://customerdrivenchange.blogspot.com/2014_11_01_archive.html
Wednesday, November 12, 2014. Do Managers Eat Their Young? Saturn Devouring His Son. I’ve become a skeptic regarding the power of knowledge. The remarkable trait of humans that separates us from the rest of the animal kingdom is our capacity to accumulate knowledge. For example, I can tell children to not touch a hot stove. This is a piece of knowledge that I’ve never experienced but I believe it to be true so I pass that knowledge along. This is not so for other animals. The Myth of Listening. This simp...
