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Dealer Resources Inc Customer Relationship Management Experts - Welcome

Customer Relationship Management CRM Solutions Auto Motorcycle RV Marine Dealer

http://www.dealerresourcesinc.com/

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Dealer Resources Inc Customer Relationship Management Experts - Welcome | dealerresourcesinc.com Reviews
<META>
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Customer Relationship Management CRM Solutions Auto Motorcycle RV Marine Dealer
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2 crm
3 contact
4 feedback
5 data mining
6 extended warranty
7 solutions
8 dealer
9 auto
10 motorcycle
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Dealer Resources Inc Customer Relationship Management Experts - Welcome | dealerresourcesinc.com Reviews

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Customer Relationship Management CRM Solutions Auto Motorcycle RV Marine Dealer

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1

Contact Us

http://www.dealerresourcesinc.com/dri_july_2012_004.htm

Targeted Direct Marketing helps Dealers achieve measurable marketing results. Ad Trac Evaluation Program assists Dealers in evaluating the effectiveness of various media advertising sources. T 1780.702.7097. F 1780.484.2599. Tf 1866.480.4276 (4CRM). T 1780.702.7097. F 1780.484.2599. Tf 1866.480.4276 (4CRM). Integrated Customer Relationship Management is introduced.

2

Home

http://www.dealerresourcesinc.com/index.html

T 1780.702.7097. F 1780.484.2599. Dealer Resources Inc. was established in 1993. In 1998 the company began developing processes designed to help Auto, Motorcycle, RV and Marine dealerships achieve higher customer retention and satisfaction. The goal of our Integrated Customer Relationship Management solution is achieving the highest levels of customer loyalty, business stability and long term profitability. Dealer Resources Inc. is established, offering Creditor Insurance and related products.

3

About Us

http://www.dealerresourcesinc.com/dri_july_2012_002.htm

T 1780.702.7097. F 1780.484.2599. Tf 1866.480.4276 (4CRM). In 1998, the company created a simple, yet effective, paper-based Customer Relationship Management process used by sales personnel. By 2003, we introduced a service whereby DRI Customer Service Representatives make contact with customers by telephone on behalf of the dealership, ensuring consistency in quantity and quality of contact with the Dealer s customer base. The Critical Contact Point Call Centre Process for After-Sale contacts is launched.

4

Solutions

http://www.dealerresourcesinc.com/dri_july_2012_003.htm

All businesses will have contact opportunities with their customer. The quality of the contact the customer experiences can be the largest single factor in retaining the customer. Our third party approach to maintaining the right amount of contact with the customer provides consistent critical feedback from customers. This allows the dealership to examine the way it relates to its customers. Sales Tracking Evaluation Performance System (STEPS). Targeted Direct Marketing (TDM). T 1780.702.7097.

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