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Escon - Customer Service and Support Software: HelpDeskSAAS Released Version 3.0 With New Design
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Tuesday, May 17, 2011. HelpDeskSAAS Released Version 3.0 With New Design. What's New in the HelpDeskSAAS? New features for chart and report creation, enhanced knowledgebase article editing, four different layout design schemes, and much more. On May 01, 2011, HelpDeskSAAS introduced Release 3 of its product line. Help Desk SAAS Software. Subscribe to: Post Comments (Atom). Sign Up for FREE Trial!
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Escon - Customer Service and Support Software: December 2009
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Friday, December 25, 2009. Registered users are to able to fully use LiveSupportSaaS. Features and benefits in the testing phase for free. LiveSupportSaaS plans to deliver new service during January 2010. We'll continually follow changes in the way software is delivered to businesses and consumers. Read more about LiveSupportSaaS live support software features and benefits. Links to this post.
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Escon - Customer Service and Support Software: Customer support systems for beginners
http://myescon.blogspot.com/2011/11/customer-support-systems-for-begginers.html
Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Wednesday, November 23, 2011. Customer support systems for beginners. Effective online customer support and service has become a strategic business imperative. Whether a company is in manufacturing or in services, what is increasingly making a competitive difference is the customer support and service that is built into and around the product, rather than just the quality of the product. Help desk so...
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Escon - Customer Service and Support Software: June 2012
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Tuesday, June 5, 2012. Automate customer service and support processes. When your company communicates with your clients and customers the process can involve many different people within both organizations and using a variety of different methods. To ensure that your company can provide the best customer support. Typical service desk software will allow you to track and organize collaboration. On-De...
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Escon - Customer Service and Support Software: March 2012
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Thursday, March 22, 2012. Help Desk Planning and Deploying. To set up a help desk and customer support system. That reflects your service and support structure, you need a good understanding of that structure and help desk processes. Information Recording and Tracking. Do you want to record and track for each issue and help desk ticket? How do you categorize issues. Of the issue data? What are the di...
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Escon - Customer Service and Support Software: November 2011
http://myescon.blogspot.com/2011_11_01_archive.html
Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Wednesday, November 23, 2011. Customer support systems for beginners. Effective online customer support and service has become a strategic business imperative. Whether a company is in manufacturing or in services, what is increasingly making a competitive difference is the customer support and service that is built into and around the product, rather than just the quality of the product. Help desk so...
myescon.blogspot.com
Escon - Customer Service and Support Software: May 2011
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Monday, May 23, 2011. Help desk needs a scheme that works, and the first question that needs to be answered is: what you are really trying to accomplish with the classification and how do you plan to use this data? When a ticket is initially recorded, the best that the analyst can typically do is to identify the service. In a further ticket processing, there should be an additional classification...
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Escon - Customer Service and Support Software: January 2010
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Tuesday, January 19, 2010. Help Desk SaaS Announcement. With previous support software processes expertise and a proven track record, HelpDeskSaaS has mobilized the right people, skills, and technologies to help its customers get maximum value from adoption of technology. Our upcoming plans include development of more significant features for covering the full set of requirements of advanced Help Des...
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Escon - Customer Service and Support Software: September 2010
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Escon - Customer Service and Support Software. Escon Information Consulting Blog: Company News and Blogs. Wednesday, September 29, 2010. New help desk software design. HelpDeskSaaS software version 1.7.2 released. New Design and Layout. The more quickly and more easily. Background and menu themes. New color-theme backgrounds and menus for HelpDeskSaaS have been added to enhance the user experience and provide a more coordinated presentation of content. Users can combine current 7 background themes wi...