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Net Promoter Score (NPS) for Google Analytics | FanExam Blog
http://blog.fanexam.com/net-promoter-score-nps-for-google-analytics
Net Promoter Score (NPS) for Google Analytics. March 3rd, 2015. We are in the age of data-driven decisions (or at least. 8211; and every website should rely on analytics as a source of information to drive strategy. You – or someone on your team – probably interacts with Google Analytics multiple times a week, slicing and dicing visitor behavior data trying to uncover insights and how to improve your business to generate more conversions. The Net Promoter Score. Classifying your customers into Promoters.
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Measure Net Promoter Score in Intercom | FanExam Blog
http://blog.fanexam.com/measure-net-promoter-score-in-intercom
Measure Net Promoter Score in Intercom. December 1st, 2014. One of the top requested integrations for the FanExam platform was Intercom. 8211; a CRM platform for SaaS companies that makes it easy to personally communicate with their users through targeted, behavior-driven email and in-app messages. How did we learn this? Open feedback from our own FanExam survey! Intercom.io – a new approach to CRM. Enter the missing link: Net Promoter Score. Ready for NPS customer data in your Intercom dashboard? See wh...
businessandbeyondblog.wordpress.com
Eight factors that increase value in your business | Business and Beyond
https://businessandbeyondblog.wordpress.com/2015/05/17/eight-factors-that-increase-value-in-your-business
Views from the pointy end. Eight factors that increase value in your business. For your company to be valuable or even sellable there’s a lot more to consider than just the bottom line such as will your customers continue buying or will a competitor start chipping away at your margins? It’s important to understand what drives up or undermines your company value. And there’s a way to find out using the Sellability Score. These eight factors are ways to help you evolve your business to give you freedom of ...
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10 top tips for start up businesses | Business and Beyond
https://businessandbeyondblog.wordpress.com/2015/03/21/10-top-tips-for-start-up-businesses
Views from the pointy end. 10 top tips for start up businesses. This week, my blog post can be found here. Http:/ www.businessdoctors.co.uk/viewpoint/112/10-tips-for-start-up-businesses. Normal service will be resumed next week. This entry was posted in Small businesses. March 21, 2015. Piecing together the marketing jigsaw for start-up businesses. Eight factors that increase value in your business →. Leave a Reply Cancel reply. Enter your comment here. Address never made public). Follow Blog via Email.
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Into the gap – five steps to improve your strategic planning and implementation | Business and Beyond
https://businessandbeyondblog.wordpress.com/2015/06/01/into-the-gap-five-steps-to-improve-your-strategic-planning-and-implementation
Views from the pointy end. Into the gap five steps to improve your strategic planning and implementation. McKinsey’s published a great article – Managing the strategy journey. Its focus is on the large corporate market. But there are some valuable lessons and gems that can be used by smaller companies. I have taken the liberty of using the key topics in their article and translated them for small businesses. 1 Plan to find the gap. 2 Find the gap. What is your vision for the future? Whatever you decide h...
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One really simple way of knowing how loyal your customers are using Net Promoter Score | Business and Beyond
https://businessandbeyondblog.wordpress.com/2015/01/16/one-really-simple-way-of-knowing-how-loyal-your-customers-are-using-net-promoter-score
Views from the pointy end. One really simple way of knowing how loyal your customers are using Net Promoter Score. Do you know how loyal your customers are to you? In my last blog. I talked about the importance of talking to your customers and how to implement an account management strategy for your top ten customers. There are three types of customer feedback you can actively use:. In-depth interviewing of your key customers (different from the key account conversation you have with them). When I was th...
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kookaburraskiwisandkazza | Business and Beyond
https://businessandbeyondblog.wordpress.com/author/kookaburraskiwisandkazza
Views from the pointy end. How to improve your cash flow 8 top tips. We all know that cash is king and making sure that more if it is coming in than is going out is vital. Managing your cash flow effectively needn’t be too difficult. The following activities are good guidelines for any business, whatever its size. 1 Incentivise your customers to pay you sooner. Also do put on your invoices how to pay you. This may sound completely daft, but I regularly get invoices with no payment details. These aren’t i...
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FanExam Net Promoter Score data in Slack | FanExam Blog
http://blog.fanexam.com/fanexam-net-promoter-score-data-in-slack
FanExam Net Promoter Score data in Slack. November 27th, 2014. Slack offers a real-time messaging, archiving and search tool that facilitates better communication within a team. In Slack’s own words:. Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams. We use Slack. It’s our central nervous system for communication at FanExam. All communication should be around the customer. How to Integrate FanExam into Slack. And click Save Settings.
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Phillip Klien | FanExam Blog
http://blog.fanexam.com/author/pklien
Latest By Phillip Klien. Net Promoter Score in Google Tag Manager. April 28th, 2015. Tagged in google tag manager. How we use NPS at Mural.ly – FanExam Customer Interview. April 13th, 2015. Net Promoter Score (NPS) for Google Analytics. March 3rd, 2015. Measure Net Promoter Score in Intercom. December 1st, 2014. FanExam Net Promoter Score data in Slack. November 27th, 2014. Why your SaaS needs the Net Promoter Score to measure customer satisfaction. October 27th, 2014. July 30th, 2014. Net Promoter, NPS,...
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