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Thematic | Customer Insights

Understand Customer Feedback and Act Fast. Thematic is a great example of constant evolution in text analytics. I believe they have achieved a breakthrough in the identification of multi-word topics and concept groups. The results are the best I have seen from any software solution I have tested, by a clear margin. They can find surprising insights in customer feedback that no other software could identify! Former Head of CX at Hewlett Packard. Thematic is a powerful Customer Insight solution. Simply pro...

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Understand Customer Feedback and Act Fast. Thematic is a great example of constant evolution in text analytics. I believe they have achieved a breakthrough in the identification of multi-word topics and concept groups. The results are the best I have seen from any software solution I have tested, by a clear margin. They can find surprising insights in customer feedback that no other software could identify! Former Head of CX at Hewlett Packard. Thematic is a powerful Customer Insight solution. Simply pro...
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Thematic | Customer Insights | getthematic.com Reviews

https://getthematic.com

Understand Customer Feedback and Act Fast. Thematic is a great example of constant evolution in text analytics. I believe they have achieved a breakthrough in the identification of multi-word topics and concept groups. The results are the best I have seen from any software solution I have tested, by a clear margin. They can find surprising insights in customer feedback that no other software could identify! Former Head of CX at Hewlett Packard. Thematic is a powerful Customer Insight solution. Simply pro...

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Thematic | Accuracy Study: Coding open-enders in a NPS survey

http://www.getthematic.com/accuracy-study-coding-open-enders-in-a-nps-survey

Accuracy Study: Coding open-enders in a NPS survey. Accuracy Study: Coding open-enders in a NPS survey. Coding responses to an NPS survey. Four people, Thematic’s solution, and competitive products were tested on a coding task: figuring out the five key reasons behind a Net Promoter Score and the five areas that could be improved. Here, we measure their performance using an academic metric of consistency. 250 students at a Swiss business school responded to a classical NPS survey with a scale question.

2

Thematic | Thematic vs Competitors

http://www.getthematic.com/thematic-vs-competitors

Why Thematic is different. Thematic is a truly new approach that combines the advances in Deep Learning with state of the art concept extraction research. Here is how we solve common issues of competitive solutions:. Difficult to cut through the noise. Difficult to make sense of patterns. Thematic provides a complete analysis. Thematic detects patterns between related themes. Focus on high-level only. Thematic can code survey comments in real-time. Thematic provides in-depth anaysis. Thematic’s the...

3

Thematic | Thematic product features

http://www.getthematic.com/thematic-product-features

Features of Thematic’s Customer Insight Solution. Thematic handles survey specific features, such as comments that contain no real answers, multiple questions per survey and duplicates. Thematic does not require pre-defined categories, training data or annotations. Thematic learns survey-specific paraphrases, synonyms and spelling mistakes from raw survey comments. Thematic automatically suggests a code frame, a two-level hierarchy of themes, by using a bottom-up approach. Multiple themes per comment.

4

Thematic | Pricing

http://www.getthematic.com/pricing

Our Pricing and Turnaround. You can choose between these three simple options depending on how often you ask your customers for feedback. We charge a flat fee per survey or per month. And, we can handle any volume of customer comments. A one-off fee for insights from a single survey or dataset. For example, a yearly Relational Net Promoter Score survey, or customer feedback on a specific product or service. Please briefly describe your survey for a quick quote. For daily updates to existing surveys.

5

Thematic | Case Studies

http://www.getthematic.com/case-studies

Stories from companies using Thematic. Here are our featured case studies on how Thematic is used by Customer Insights teams around the world. Case Study 1. Sky TV: Understand your subscribers. A TV network provider receives thousands of customer answers to NPS open-ends each month. Using Thematic, they were able to find answers to key business questions:. Which themes in customer feedback impact the NPS score? What’s the impact of a price increase on Customer Experience? Surveys are becoming shorter.

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refactor.org.nz refactor.org.nz

Events — Refactor

http://refactor.org.nz/events

Refactor North: Whangarei April 2017. Wednesday, April 5, 2017. Welcome to the first ever Refactor North! We're bringing Refactor to Whangarei. Join us for an awesome evening of inspiring talks, where we'll hear from Lillian Grace, Jane McKenzie, and Philippa Mannagh. Wednesday 5 April 2017, 6:00pm-8:30pm. Distinction Hotel, 9 Riverside Drive, Whangarei. Tickets $20 (which includes canapés and your first drink) open to all. Is CEO and Founder of Figure.NZ. Wednesday, March 15, 2017. Room WG308, AUT.

medelyan.com medelyan.com

SemanticWeb.com Interview - medelyan.com

http://www.medelyan.com/news/semanticwebcominterview

Follow me on Twitter. Posted Jul 23, 2012, 8:08 PM. Recently I was interviewed by Sean Golliher at SemanticWeb.com. About Pingar's technology. The interview is one of the first ones in their new innovation spotlight series and focuses on Pingar's keyword and entity extraction algorithms, applying these to unstructured data, including a Twitter-based experiment. I also talk about generating taxonomies on the fly and how Linked Data is used in this research to get great results.

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Open-source - medelyan.com

http://www.medelyan.com/software

Follow me on Twitter. Multi-purpose automatic topic indexing. Current repository: github.com/zelandiya/maui. Old repository: maui-indexer.googlecode.com. Maui extends the keyphrase indexing algorithm Kea. And is a GNU GPL Licensed library. It performs the following tasks:. Term assignment with a controlled vocabulary, thesaurus or a taxonomy. Extracting most relevant concepts and entities from Wikipedia (only in older versions, or in MauiPro. MauiPro for commercial application:. In Māori mythology, Māui.

medelyan.com medelyan.com

Hear me speak at KiwiPycon 2014 in Wellington - medelyan.com

http://www.medelyan.com/news/hearmespeakatkiwipycon2014inwellington

Follow me on Twitter. Hear me speak at KiwiPycon 2014 in Wellington. Posted Sep 4, 2014, 1:48 PM. By Alyona Medelyan [ updated Sep 4, 2014, 1:49 PM. This year I'm giving a tutorial. At the New Zealand Python conference KiwiPycon 2014 in September in Wellington. Both will include an introduction to Natural Language Processing and tools available in Python, whereas in the tutorial we will get "our hands dirty" testing out the libraries on interesting datasets.

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Kiwi CS Grad Survey - medelyan.com

http://www.medelyan.com/survey

Follow me on Twitter. Kiwi CS Grad Survey. In April 2013 I run a survey of Computer Science graduates from New Zealand universities. My goal was to find out:. Where, how and how quickly were they able to find a job after graduating? Did they move overseas or stay in New Zealand? Have they chosen an academic vs. an industry career and what are these jobs like? Are they able to use skills they acquired during the studies in their job? The Lives of Kiwi CS PostGrads. Recording of the keynote.

medelyan.com medelyan.com

R&D in California - medelyan.com

http://www.medelyan.com/news/rdincalifornia

Follow me on Twitter. Posted Sep 29, 2011, 11:16 AM. By Alyona Medelyan [ updated Sep 29, 2011, 11:27 AM. For two months this year (September and October) I have relocated to the Silicon Valley, where Pingar. Has a new office. During this time I will be attending the SharePoint conference in Anaheim and the HCIR workshop. At Google, Mountain View. Earlier this year I have collaborated with Anna Divoli.

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The first NLP consultancy in NZ - medelyan.com

http://www.medelyan.com/news/thefirstnlpconsultancyinnz

Follow me on Twitter. The first NLP consultancy in NZ. Posted Nov 3, 2013, 11:51 PM. After giving birth to our daughter, Maya, I have been looking for a more flexible and effective way of applying my skills. So I have decided to found an NLP consultancy named Entopix. The name comes from the art form " entopic graphomania. An automatic way of creating art pieces. I'm pleased that Entopix already has several customers and look forward to new adventures with this firm.

medelyan.com medelyan.com

Getting girls into tech - medelyan.com

http://www.medelyan.com/news/gettinggirlsintotech

Follow me on Twitter. Getting girls into tech. Posted Mar 1, 2015, 1:43 PM. My highlight from the beginning of 2015 has been running the Superheroes STEAM-ahead event. For which I raised $3000 using crowdfunding. Attracted more than 300. School girls and their mums, and organised a successful career fair with 10 NZ companies and organisations. It was a huge undertaking but thanks to the STEAM-ahead team. And looking after my 2 year old daughter would not have been possible without the support of my mother.

entopix.com entopix.com

Māui

http://www.entopix.com/maui

Automate your keyword extraction and subject indexing. The open-source tool Māui helps to analyze, categorize and access any kind of document; research papers, patents, documentation, news articles or blog posts. Māui uses a combination of Natural Language Processing (NLP) and Machine Learning to quickly and accurately assign metadata and extract the main topics of documents. As good as people. Māui has been proven to achieve human-competitive performance in both academic and commercial settings.

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Getting the Master Key…Day by Day – Finding myself in the mix of who I thought I was

Getting the Master Key…Day by Day. Finding myself in the mix of who I thought I was. I am using affirmation “I am whole, perfect, strong, powerful, loving, harmonious, and happy.” as a screen saver on my iPhone as a constant reminder that YES, I am all of these and MORE! December 26, 2016. December 11, 2016. I’m really loving my new affirmation “I am whole, perfect, strong, powerful, loving, harmonious, and happy.”. It really sums up EVERYTHING I need to affirm about myself. November 29, 2016. Things are...

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Thematic | Customer Insights

Understand Customer Feedback and Act Fast. Thematic is a great example of constant evolution in text analytics. I believe they have achieved a breakthrough in the identification of multi-word topics and concept groups. The results are the best I have seen from any software solution I have tested, by a clear margin. They can find surprising insights in customer feedback that no other software could identify! Former Head of CX at Hewlett Packard. Thematic is a powerful Customer Insight solution. Simply pro...

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Thursday, 11 October 2012. Maxine with artist Robert Fuller at. Hockney's Three Trees at Thixendale. DAVID HOCKNEY apparently painted his view from Garrowby Hill from memory - but as my car chugs up the steep incline behind a struggling lorry, I reckon the Yorkshire artist freeze-framed what he could see in his rear-view mirror. It's at the point where York thrusts itself up into the Wolds that we enter Hockney territory. Hockney's Three Trees at Thixendale. Many of the scenes that were to grace the 12 r...

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Max Lagacé Max Lagacé | Real Estate Agent in Leaside

FINDING YOUR DREAM HOME. LAND TRANSFER TAX CALCULATOR. The referral of their friends, family and business partners! The highest compliment my clients can give me is. Taking the worry out of Condo Buying! Vibrant communities in Central Toronto. Your best move in Toronto Real Estate. More than a house, I'll find you a home! HOW TO REACH ME. Properties Unlimited Realty Ltd., Brokerage. 206 Laird Drive, Suite 203. Toro nto, Ontario. 2015 - Max Lagace, Salesperson Properties Unlimited Realty Brokerage.

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