vuidesign.net
Information Architecture | Voice User Interface Design VUI
http://www.vuidesign.net/category/ia
Voice User Interface Design VUI. Category Archives: Information Architecture. SpeechTEK – Multimodal Interaction Design Slides. August 2, 2010. I just realized that for some reason the digital handout for my presentation isn’t available on SpeechTEK’s site. While I sort that out, I though about proactively posting the deck for anyone wanting to download a copy. The session is entitled “Lessons in Multimodal Interaction Design”. If you’re attending SpeechTEK. More on documentation and creativity. Let me c...
vuidesign.net
Voice User Interface Design VUI | Interface Design Lessons From The World Around Us | Page 2
http://www.vuidesign.net/page/2
Voice User Interface Design VUI. Be careful what you brand for. March 11, 2010. I normally get my fair share of laughs (and tears) from listening to user call recordings and their experiences while using automated systems. But a friend of mine just sent me one from a user interacting with a call center agent. We all know that the use of jargon. Terminology can cause confusion on the user’s mind, but this is one of those rare cases where the problem comes from the branding. Decisions the company made.
anirbanbasumallik.blogspot.com
dottedarrow: Usability of Usability Reports
http://anirbanbasumallik.blogspot.com/2007/12/usability-of-usability-reports.html
Tuesday, December 4, 2007. Usability of Usability Reports. As an UX guy in a multi-disciplinary team, a couple of days back, I decided to do some technical writing myself for an audit report. It's only then did I realise, why our clients especially folks in the top management take so much time to give feedback. Our Usability Audit reports are not usable enough. Who would like to wade through a 200 pager report with 5 pages of executive summary? To reduce the feedback time, I would suggest the following:.