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Home - Helpdesk Pilot Support

Welcome to our new Support Center! Create a new ticket to contact Helpdesk Pilot Support or log in to your account to keep track of existing support tickets. Please include as much detail as possible about the issue you're facing. We also encourage you to include screen shots of the issue, where applicable, for a visual reference. For details on your Purchase History or support/upgrade contract renewals, please contact the Billing Team directly by submitting a new ticket. The built-in hdp-manage command.

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Welcome to our new Support Center! Create a new ticket to contact Helpdesk Pilot Support or log in to your account to keep track of existing support tickets. Please include as much detail as possible about the issue you're facing. We also encourage you to include screen shots of the issue, where applicable, for a visual reference. For details on your Purchase History or support/upgrade contract renewals, please contact the Billing Team directly by submitting a new ticket. The built-in hdp-manage command.

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Home - Helpdesk Pilot Support | hdp.happyfox.com Reviews

https://hdp.happyfox.com

Welcome to our new Support Center! Create a new ticket to contact Helpdesk Pilot Support or log in to your account to keep track of existing support tickets. Please include as much detail as possible about the issue you're facing. We also encourage you to include screen shots of the issue, where applicable, for a visual reference. For details on your Purchase History or support/upgrade contract renewals, please contact the Billing Team directly by submitting a new ticket. The built-in hdp-manage command.

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hdp.happyfox.com

1

The built-in hdp-manage command - Helpdesk Pilot Support

https://hdp.happyfox.com/kb/article/13-the-builtin-hdpmanage-command

Welcome to our new Support Center! The built-in hdp-manage command. All installations of Helpdesk Pilot (version 5.1 and above) has a program called hdp-manage with which operational tasks for Helpdesk Pilot can be performed. This article describes in detail the various operations that can be done. Hdp-manage is self contained with the necessary help instructions, which can be seen via hdp-manage -h or hdp-manage - help. 1 Control the Helpdesk Pilot service. Status,start,screen,stop,restart}. To restore ...

2

How Tos - Helpdesk Pilot Support

https://hdp.happyfox.com/kb/section/7

Welcome to our new Support Center! The built-in hdp-manage command. Backup to an external location. Setting up a cron for backup. Setting up SSL certificate in 5.2.x style. Merge Tickets - Overview, scope and workflow. Setting up Proxy server in Helpdesk Pilot Virtual Machine. Backup to an external location. Merge Tickets - Overview, scope and workflow. Setting up a cron for backup. Setting up Proxy server in Helpdesk Pilot Virtual Machine. Setting up SSL certificate in 5.2.x style.

3

Forum Home - Helpdesk Pilot Support

https://hdp.happyfox.com/forum

Welcome to our new Support Center!

4

Helpdesk Pilot 5.2.10 - Release Notes - Helpdesk Pilot Support

https://hdp.happyfox.com/kb/article/36-helpdesk-pilot-5210-release-notes

Welcome to our new Support Center! Helpdesk Pilot 5.2.10 - Release Notes. We are excited to announce the availability of the new version of Helpdesk Pilot, version 5.2.10. This update has a bunch of new features, enhancements and bug fixes. Take a look at the release notes below:. Customer panel homepage and Knowledge base design. Google Single Sign on - Use your Google Apps accounts to sign in. Available only for staff panel. SAML support - Integration with Onelogin. Reports API end points. Links shown ...

5

Helpdesk Pilot Upgrade version 5.2.10 - Helpdesk Pilot Support

https://hdp.happyfox.com/kb/article/31-helpdesk-pilot-upgrade-version-5210

Welcome to our new Support Center! Helpdesk Pilot Upgrade version 5.2.10. This article details the steps you should perform before performing the update and the instructions on updating your Helpdesk Pilot installation. Current stable version: 5.2.10. 1 Check the free space available on your VM. Login as superuser (password: superuser) and type the following command, df -h . This will show the output of the used and free space in the hard disks. Something like this below,. You can contact support. This w...

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Home - Helpdesk Pilot Support

Welcome to our new Support Center! Create a new ticket to contact Helpdesk Pilot Support or log in to your account to keep track of existing support tickets. Please include as much detail as possible about the issue you're facing. We also encourage you to include screen shots of the issue, where applicable, for a visual reference. For details on your Purchase History or support/upgrade contract renewals, please contact the Billing Team directly by submitting a new ticket. The built-in hdp-manage command.

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