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Frequently asked questions and support documentation for eConnect Japan Inc.

http://help.econnectjapan.com/

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PAGE TITLE
Help Center | help.econnectjapan.com Reviews
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Frequently asked questions and support documentation for eConnect Japan Inc.
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1 toggle navigation
2 troubleshooting
3 no results found
4 articles
5 econnect japan app
6 general inquiries
7 japan prepaid sim
8 payment and ordering
9 wifi to go
10 general
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Help Center | help.econnectjapan.com Reviews

https://help.econnectjapan.com

Frequently asked questions and support documentation for eConnect Japan Inc.

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help.econnectjapan.com help.econnectjapan.com
1

Japan Prepaid SIM - Help Center

http://help.econnectjapan.com/category/14-japan-prepaid-sim

How good is the coverage? Are there any settings required to use the SIM card? How can I top up (buy more data) on my SIM? Can I use tethering (Personal Hotspot)? Is the SIM on 4G or 3G? What happens if I use up all my data? Can I use VoIP apps (Skype, Whatsapp, etc) for voice call? How can I check my data usage (balance) on my SIM? Can I use it outside of Japan? What happens if I use up 100 MB in a day for 100MB/day SIM? Does iMessage work with your SIM? Can I make/receive phone calls?

2

General Inquiries - Help Center

http://help.econnectjapan.com/category/10-general-inquiries

How many days in advance should I place my order? I'm already in Japan, how soon can you deliver? Do you have any physical stores or booths? Can I buy your SIM at other sites like Amazon? Delivery, Pickup, and Return. 2017 Powered by Help Scout.

3

eConnect Japan App - Help Center

http://help.econnectjapan.com/category/15-econnect-japan-app

Are there any settings required to use the SIM card? How can I top up (buy more data) on my SIM? How can I check my data usage (balance) on my SIM? Delivery, Pickup, and Return. 2017 Powered by Help Scout.

4

Delivery, Pickup, and Return - Help Center

http://help.econnectjapan.com/category/11-delivery-pickup-and-return

Delivery, Pickup, and Return. How many days in advance should I place my order? How do I pickup at the airport? What does the return date mean? How much is the shipping fee and tax? How do I pickup at a hotel? Do I have to pay for return? I'm already in Japan, how soon can you deliver? Do you ship overseas? Can you have an order delivered to my Airbnb? Is there a post office or post box in the airport? Can I pickup at a post office? When will my order be delivered? Is it easy to find a post box?

5

Japan Prepaid SIM - Help Center

http://help.econnectjapan.com/category/23-japan-prepaid-sim

My SIM isn't working with my Android device, what should I do? My SIM isn't working with my iOS device, what should I do? Can I keep my SIM until my next visit? It doesn't display any signal bars, is there something wrong? My iOS device is asking for Passcode and the one on the SIM card frame doesn't work, what should I do? Delivery, Pickup, and Return. 2017 Powered by Help Scout.

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LINKS TO THIS WEBSITE

econnectjapan.com econnectjapan.com

What You Can Do with 1GB / 100MB - eConnect Japan

https://www.econnectjapan.com/1gb-lets-you

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). What You Can Do with 1GB / 100MB. What You Can Do with 1GB. These are rough figures and vary depending on the conditions. ICloud could consume a lot of data without you noticing. So we recommend you to turn off iCloud during your trip :). Browse over 1,500 webpages. Check out over 1,000 Locations on Google Maps. Talk on Skype for more than 5.5 hours. (voice call).

econnectjapan.com econnectjapan.com

WiFi-To-Go 3G - eConnect Japan

https://www.econnectjapan.com/products/wifi/3g

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). The Ultimate Tool To Stay Connected. A small, light, and Super Powerful Portable WiFi Router, aka Pocket WiFi or MiFi. Yen; 308 880 / day Tax. WiFi-To-Go 3G Plan is the affordable yet powerful portable WiFi with unlimited data. You don't have to worry about data usage anymore! Discount of Up To 65%. The longer you rent, the cheaper it gets! Up to 5 users/devices. Precauti...

econnectjapan.com econnectjapan.com

WiFi-To-Go 4G - eConnect Japan

https://www.econnectjapan.com/products/wifi/4g

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). The Ultimate Tool To Stay Connected. A small, light, and Super Powerful Portable WiFi Router, aka Pocket WiFi or MiFi. Yen; 392 980 / day Tax. WiFi-To-Go 4G Plan is definitely the most satisfying product for most of our customers! Super fast network speeds of up to 75Mbps download speed. Discount of Up To 65%. The longer you rent, the cheaper it gets! At least 8 hours.

econnectjapan.com econnectjapan.com

Products - eConnect Japan

https://www.econnectjapan.com/products

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). Portable WiFi (4G Plan). Is definitely the most satisfying product for most of our customers. Basically, the WiFi-To-Go gives you a much larger data allowance and faster speed compared to our prepaid SIM. However, if you are a light users and do not want a rental product, our Japan Prepaid SIM. Would best for you. Yen; 234 980 / day Tax. The Ultimate Tool To Stay Connected.

econnectjapan.com econnectjapan.com

100MB/day Data SIM (30 Days) - eConnect Japan

https://www.econnectjapan.com/products/sim/100mb-30days

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). 100MB/day Data SIM (30 Days). 100MB/day Data For 30 Days. The Best SIM Available in Japan. Fast and Reliable, Easy to Control from our Mobile App. Yen; 4,180 Tax. 100MB/day Plan is suitable for those who use Internet from time to time, not too often. Full Control of Your SIM with Our App. Our Mobile App will make it very convenient for you to use your SIM! Our Mobile App ...

econnectjapan.com econnectjapan.com

Pricing - eConnect Japan

https://www.econnectjapan.com/pricing

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). Yen; 234 980 / day Tax. The Ultimate Tool To Stay Connected. A small, light, and Super Powerful Portable WiFi Router, aka Pocket WiFi or MiFi. Long-Term Discount of Up To 65%. The longer you rent, the cheaper it gets! No one can beat our prices. It's the best offer you can find. Selected Rental Period: { pickupDate} { returnDate} ({ term} Days). Uplink: 5.8 Mbps. Order 3 ...

econnectjapan.com econnectjapan.com

Pickup & Return - eConnect Japan

https://www.econnectjapan.com/pickup-return

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). Pickup is Super Easy. You can choose various pickup locations within Japan. We can deliver your order to any Hotel, Residence, Apartment, Ryokan, etc. Airport pickup is also available at major international airports. We will deliver your order by the time you arrive. The front-desk will hand the package over to you when you ask for it. Airport Pickup Location and Time.

econnectjapan.com econnectjapan.com

WiFi-To-Go - eConnect Japan

https://www.econnectjapan.com/products/wifi

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). Yen; 234 980 / day Tax. The Ultimate Tool To Stay Connected. A small, light, and Super Powerful Portable WiFi Router, aka Pocket WiFi or MiFi. Discount of Up To 65%. The longer you rent, the cheaper it gets! No one can beat our prices. Get a great deal now! 2 Unlimited Data Plans. You don't have to worry about data usage anymore! Works with Any WiFi Enabled Devices. Up to...

econnectjapan.com econnectjapan.com

Compatibility - eConnect Japan

https://www.econnectjapan.com/compatibility

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). Our portable WiFi works with ANY smartphone, tablet, and other WiFi enabled device. This includes SIM-locked (carrier-locked) devices. IEEE 802.11 b / g / n, ARIB STD - T66. Your device has to be UNLOCKED (SIM-free). We recommend you to rent one of our WiFi-To-Go if your device is locked or isn't tested by us. 3G: Band 1 (2100MHz) / Band 19 (800MHz). IPad (4th generation)...

econnectjapan.com econnectjapan.com

100MB/day Data SIM (7 Days) - eConnect Japan

https://www.econnectjapan.com/products/sim/100mb-7days

4G (Ultra High Speed). All Japan Prepaid SIM. 100MB/day Data SIM (7 Days). 100MB/day Data SIM (15 Days). 100MB/day Data SIM (30 Days). 100MB/day Data SIM (7 Days). 100MB/day Data For 7 Days. The Best SIM Available in Japan. Fast and Reliable, Easy to Control from our Mobile App. Yen; 1,980 Tax. 100MB/day Plan is suitable for those who use Internet from time to time, not too often. Full Control of Your SIM with Our App. Our Mobile App will make it very convenient for you to use your SIM! Micro: 15 x 12 mm.

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