hplnl.blogspot.com

Customer Experience Blog

SRP Performer Evaluation 2015. HPL Staff Training Portal. Sick Leave Request Form to care for a Family Member. Sick Leave for a Family Member. Work Progress Report Form. SMART Goals Participant Manual. HEAR Software Quick Start Guide. HEAR Process Training Powerpoint (take to class). HEAR Reference Manual (take to class). Non-Supervisors HEAR Process Powerpoint. Log on to sign up for HEAR Class. Happiness and Productivity at Work. Employee Performance Evaluations 2012. Thursday, July 23, 2015. On the web...

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SRP Performer Evaluation 2015. HPL Staff Training Portal. Sick Leave Request Form to care for a Family Member. Sick Leave for a Family Member. Work Progress Report Form. SMART Goals Participant Manual. HEAR Software Quick Start Guide. HEAR Process Training Powerpoint (take to class). HEAR Reference Manual (take to class). Non-Supervisors HEAR Process Powerpoint. Log on to sign up for HEAR Class. Happiness and Productivity at Work. Employee Performance Evaluations 2012. Thursday, July 23, 2015. On the web...

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Customer Experience Blog | hplnl.blogspot.com Reviews

https://hplnl.blogspot.com

SRP Performer Evaluation 2015. HPL Staff Training Portal. Sick Leave Request Form to care for a Family Member. Sick Leave for a Family Member. Work Progress Report Form. SMART Goals Participant Manual. HEAR Software Quick Start Guide. HEAR Process Training Powerpoint (take to class). HEAR Reference Manual (take to class). Non-Supervisors HEAR Process Powerpoint. Log on to sign up for HEAR Class. Happiness and Productivity at Work. Employee Performance Evaluations 2012. Thursday, July 23, 2015. On the web...

INTERNAL PAGES

hplnl.blogspot.com

1

Customer Experience Blog: July 2015

http://hplnl.blogspot.com/2015_07_01_archive.html

Thursday, July 23, 2015. For questions about types of software, hardware, technology, printing, scanning etc. available on our public computers, please refer to the Available Technology page. On the website. If you have any suggestions, please send Virtual Library Services an email. Similar information about staff computers will be available soon on the intranet. Links to this post. Wednesday, July 15, 2015. HEAR Labs now available! With the transition of the HEAR software, please take advantage of the.

2

Customer Experience Blog: June 2015

http://hplnl.blogspot.com/2015_06_01_archive.html

Monday, June 29, 2015. As discussed in the Managers Meeting, we have a newly revised Facility Checklist for all Neighborhood Libraries, Special Collections and Central locations. Please use this form beginning July 1, 2015 and submit it electronically to Celeste Diaz by the 10th of each month. Please walk through your location(s), as if you were the customer, looking for issues or problems that you may not have noticed previously. Report the issues and record them on the form. Link to the form. Health an...

3

Customer Experience Blog: HEAR updates

http://hplnl.blogspot.com/2013/07/hear-updates.html

Monday, July 1, 2013. As discussed in the NL Manager's Meeting, here are some HEAR updates:. Managers should be creating work plans for your staff members. There are templates on the G Drive under HEAR for you to copy into the HEAR software. There is a grid for the Behavioral Factors also on the G Drive. You have to pick one of the Mayor's goals for each job duty- Use Quality of Life. The plan then goes to the reviewing authority and the employee for approval. Internal promotions: If you have a staff mem...

4

Customer Experience Blog: Employee Performance Evaluations 2012

http://hplnl.blogspot.com/2012/04/hi-by-now-everyone-must-have-seen-email.html

Tuesday, April 3, 2012. Employee Performance Evaluations 2012. By now everyone must have seen the email from Ophelia Cespedes about Employee Performance Evaluation for 2012. I wanted to remind everyone that we do have EPE plans under the Resources tab of the NL blog. The EPE plan dates for non supervisory EPE are: April 1st, 2012 - March 31st, 2013. Supervisory EPE plan dates are: 5/1/12-4/30/13. Employee Performance Evaluations for 2012. By the end of May. For HPL. The EPE plan deadlines are as follows:.

5

Customer Experience Blog: Lost glasses at Staff Day

http://hplnl.blogspot.com/2015/05/lost-glasses-at-staff-day.html

Tuesday, May 5, 2015. Lost glasses at Staff Day. Do these belong to you? They were found at Staff Development Day. Email laurie.covington@houstontx.gov. Labels: Staff Development Day. Subscribe to: Post Comments (Atom). Youth Services Positive Pops. HPL Staff Training Portal. Expanded BTOP-TEAL Statistics Form. Existing BTOP-TEAL Statistics Form. BTOP-TEAL Computer Class Sign-in. Flood Damaaged Items- Procedures. Lost glasses at Staff Day. HPL International Services Blog. Service Innovation Team (SIT).

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hplsit.blogspot.com

HPL Service Innovation Team: December 2014

http://hplsit.blogspot.com/2014_12_01_archive.html

HPL Service Innovation Team. SIT Team Project Report. Thursday, December 4, 2014. Robinson Renovation Innovations Assignment Link. John Middleton has requested all SIT members submit responses for the following:. TIER 1: List 5 innovations you would like to see at Robinson NL (ex. specific technologies, equipment, laptop dispensers, flexible furniture, etc.). TIER 2: then, list 5 "wow" innovations you would like to see at Robinson NL (the sky is the limit; as if there is no cap on our budget).

scenicwoods.blogspot.com

The Scenic Woods Regional Library Page: Scenic Woods Regional Library held a Open House on May 18, 2015.

http://scenicwoods.blogspot.com/2015/05/scenic-woods-regional-library-held-open.html

The Scenic Woods Regional Library Page. This is a blog for the Scenic Woods Regional Library! Place the little shortcuts and post-its you would leave on the desk for your colleagues here. Do not place anything of a confidential nature here. This is a collaborative notebook. All staff will have access to this; however, the manager reserves the right to edit. Tuesday, May 19, 2015. Scenic Woods Regional Library held a Open House on May 18, 2015. Subscribe to: Post Comments (Atom). Monday: 12 pm - 8 pm.

hplxsw.blogspot.com

Walter NL and Southwest Express : Kudos

http://hplxsw.blogspot.com/p/kudos.html

Walter NL and Southwest Express. Walter Neighborhood Library, 7660 Clarewood, 77036; HPL Express Southwest, 6400 High Star, 77074. SWX 832-393-2660- - MON 11-6- - TUE 12-8- WED 10-6- THU 11-6- FRI 1-5- SAT 10-5- SUN Closed- - - WAL 832-393-2500- - MON Closed- - TUE 10-6- WED 10-6- THU 12-8- FRI 1-5- - SAT 10-5- SUN Closed. August 7, 2016. For winning this year's staff SRP challenge. August 7. 2015. Excellent work, Emma and Rhonda! Your dedication is truly appreciated! June 13, 2015. JUNE 12, 2015. CIRCUL...

oakforestbranchlibrary.blogspot.com

Oak Forest Neighborhood Library & Shepard-Acres Homes Neighborhood Library: August 2015

http://oakforestbranchlibrary.blogspot.com/2015_08_01_archive.html

Oak Forest Neighborhood Library and Shepard-Acres Homes Neighborhood Library. All staff are eligible to post on this blog but must follow these guidelines: * Must include a subject line and your name at the end of post (first name only) * Posts must pertain to HPL or grouping and be brief and to the point. Friday, August 7, 2015. I have updated the link for the Shelf Reading Log under "Staff Links" to the right of the blog, but for easy reference here is a quick link:. Subscribe to: Posts (Atom).

hearresources.blogspot.com

HEAR Resources: October 2013

http://hearresources.blogspot.com/2013_10_01_archive.html

Thursday, October 17, 2013. Smart Goal logs and instructions. Thanks to Marcos Martinez for some great tools for SMART Goals! Library Card Application Error Log- https:/ docs.google.com/spreadsheet/ccc? Library Card Application Error Log Instructions- https:/ docs.google.com/file/d/0B6pUcgF0fjLbY3N1d2N5bHZCMjg/edit? Feel free to download these and use them with your staff members! Labels: SMART Goal Logs. Subscribe to: Posts (Atom). FY2015 SMART Goals for Managers. 2016 Non-Supervisors HEAR Instructions.

hplspecialprojects.blogspot.com

HPL Special Projects/Service Priority: Pop Up Library FAQ

http://hplspecialprojects.blogspot.com/2013/05/pop-up-library-faq.html

HPL Special Projects/Service Priority. Workforce Development: Workforce Solutions Seminars. Please spread the word about the wonderful Workforce Solutions Job Search Seminars that are scheduled during May at these locations: Tue mo. The Houston Center for Literacy (HCL) is now directing callers to the United Way of Greater Houston’s 2-1-1 Helpline for literacy provide. Pop Up Library FAQ. Drop Down Menu Testing. I am working on the Drop Down Menu Blog. Hope it works. Thuy. Friday, May 24, 2013. The Pop-U...

hplxsw.blogspot.com

Walter NL and Southwest Express : Comments from Smithsonian Latino Center

http://hplxsw.blogspot.com/2015/08/comments-from-smithsonian-latino-center.html

Walter NL and Southwest Express. Walter Neighborhood Library, 7660 Clarewood, 77036; HPL Express Southwest, 6400 High Star, 77074. SWX 832-393-2660- - MON 11-6- - TUE 12-8- WED 10-6- THU 11-6- FRI 1-5- SAT 10-5- SUN Closed- - - WAL 832-393-2500- - MON Closed- - TUE 10-6- WED 10-6- THU 12-8- FRI 1-5- - SAT 10-5- SUN Closed. Saturday, August 15, 2015. Comments from Smithsonian Latino Center. This is comment we received from our partner, Smithsonian Latino Center:. All the best,. Christy, LII/ACTING MGR.

workforcedevelopmenthpl.blogspot.com

Workforce Development - HPL: Workforce Solutions moved from HIL to RIN

http://workforcedevelopmenthpl.blogspot.com/2012/08/workforce-solutions-moved-from-hil-to.html

Workforce Development - HPL. Wednesday, August 29, 2012. Workforce Solutions moved from HIL to RIN. Please note the new locations, days and time for Workforce Solutions:. Looking for a job? Need help writing a résumé? Seeking advice on your career? Houston Public Library and Workforce Solutions are here to help! Get free assistance with: job search assistance, résumé writing tips, interviewing tips, rebranding your skills, career advice and educational information at the following locations:.

workforcedevelopmenthpl.blogspot.com

Workforce Development - HPL: Workforce Development Work Group Update

http://workforcedevelopmenthpl.blogspot.com/2012/05/workforce-development-work-group-update.html

Workforce Development - HPL. Wednesday, May 2, 2012. Workforce Development Work Group Update. As promised, I have posted the Open Job Lab Presentation (MS Power Point) on the Service Priority page. It is in the upper sidebar on the right. Thanks! Posted by HPLNL Admin. Labels: Workforce Development Work Group Update. Subscribe to: Post Comments (Atom). Open Job Labs Statistics and Resources. Open Job Lab Statistics (Now BTOP-TEAL Statistics Form). Workforce Solution Lab Statistics.

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Horana Plantations PLC

Health Benefits of Tea. Our Latex and Rubber. Tea cum Rubber Estates. It gives me pleasure to report that the year under review has been a positive one for Horana Plantations PLC (HP-PLC). The Company proved resilient in those difficult times and with the world recovering from the economic slump, HPPLC was able to make significant strides financially this year. Discover our traditional colonial bungalows in Neboda, 1 ½ hour drive from Colombo, and Lindula, just 7Km from Talawakelle town.

hplnewbooks.blogspot.com

HPL New Items :

HPL New Items :. Previously, "HPL Books, Books, Books! New York Times : Best-Sellers. National Public Radio : Books. C-SPAN2 : Book tv. HPL New Book: Churchill and Orwell by Thomas E, Rick. Tuesday, June 13, 2017. Churchill and Orwell by Thomas E, Ricks. Tuesday, April 25, 2017. New Arrival at HPL: The GATEKEEPERS by Chris Whipple. The Gatekeepers: How the White House Chiefs of Staff Define Every Presidency. Offers an essential portrait of the toughest job in Washington. Subscribe to: Posts (Atom).

hplng.com

hplng.com - Registered at Namecheap.com

This domain is registered at Namecheap. This domain was recently registered at Namecheap. Please check back later! This domain is registered at Namecheap. This domain was recently registered at Namecheap. Please check back later! The Sponsored Listings displayed above are served automatically by a third party. Neither Parkingcrew nor the domain owner maintain any relationship with the advertisers.

hplnjkids.blogspot.com

KidStuff

From the Children's Room at the Hamilton Township Public Library, Hamilton, NJ. Thursday, May 12, 2011. It's a busy time in the Children's Room - storytimes, class visits and getting ready for our summer programs. This summer's theme is:. Registration for the summer reading program begins on June 13. Be sure to check our web site. Wednesday, March 31, 2010. Storytime Registration Begins Monday, April 12. Spring 2010 Story Programs. Baby Rock ‘n’ Rhyme: for babies 12 to 24 months. With parent or caregiver.

hplnl.blogspot.com

Customer Experience Blog

SRP Performer Evaluation 2015. HPL Staff Training Portal. Sick Leave Request Form to care for a Family Member. Sick Leave for a Family Member. Work Progress Report Form. SMART Goals Participant Manual. HEAR Software Quick Start Guide. HEAR Process Training Powerpoint (take to class). HEAR Reference Manual (take to class). Non-Supervisors HEAR Process Powerpoint. Log on to sign up for HEAR Class. Happiness and Productivity at Work. Employee Performance Evaluations 2012. Thursday, July 23, 2015. On the web...

hplnlcontact.blogspot.com

Contact Us

Wednesday, December 28, 2011. Phone numbers for Customer Experience Administration. Deputy Director of Customer Experience. Deputy Assistant Director of Customer Experience. Senior Manager of Customer Experience Administration. Office: 832.393.1367. Senior Manager of Special Projects. Office: 832.393.2711. Cell: 713.447.1545. Senior Manager of International Services. Office: 832.393.1511. Cell: 713.447.0914. Senior Manager of Neighborhood Libraries. BRA, FIF/FLO, JOH/MAN, LOO/MNT, PAR, SMI/YOU, STA).

hplnlresources.blogspot.com

Resources

Use SABA (Learning Management System). Make a slideshow in Blogger. Handle Power and Utility Outages. Handle Customers Accessing Obscene Images. Handle a Bomb Threat. Handle Other Security Issues and Emergencies. File a Claim with the City of Houston. Central LST Training Site. After Hours, Security, and Emergency Phone Numbers. Zip codes for Voter's Registration. 2008 Library Information Sheets. 2010 Library Information Sheets. Locations by Council District (2014). Here is a Sample Accident Packet.

hplnlschedule.blogspot.com

Customer Experience Blogs and Schedules

Customer Experience Blogs and Schedules. Acres Homes / Oak Forest. Acres Homes / Oak Forest. Acres Homes / Oak Forest. Houston Metropolitan Research Center (HMRC). Subscribe to: Posts (Atom).

hplnlsubstitutes.blogspot.com

Customer Service Substitutes

If you are enthusiastic and passionate about offering exceptional service and have at least 30 hours of college credit, please send a résumé and three references to. Customer Service Substitutes will help HPL provide excellent customer service by filling in for HPL staff who are out sick, on vacation or otherwise away from work. All shifts will be at least 4 hours and no more than 8 hours at a rate of $14 per hour. Monday, February 6, 2012. Posted by HPLNL Admin. Friday, January 20, 2012.

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