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ITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria

IT service management represents systematic approaches to the operations and maintenance of IT applications and IT infrastructure. The awareness of the importance of IT service management for the success of organizational IT projects and initiatives increases continuously in industry and research. The purpose of this workshop is to bring together researchers and practitioners in the…

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ITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria | itsms2012.wordpress.com Reviews

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IT service management represents systematic approaches to the operations and maintenance of IT applications and IT infrastructure. The awareness of the importance of IT service management for the success of organizational IT projects and initiatives increases continuously in industry and research. The purpose of this workshop is to bring together researchers and practitioners in the…

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ITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria | itsms2012.wordpress.com Reviews

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IT service management represents systematic approaches to the operations and maintenance of IT applications and IT infrastructure. The awareness of the importance of IT service management for the success of organizational IT projects and initiatives increases continuously in industry and research. The purpose of this workshop is to bring together researchers and practitioners in the…

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Keynote Speaker | ITSMS 2012

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2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria. Will be announced soon…. DEXA 2012 on Facebook. DEXA 2012 Paper Submission. DEXA Society on Facebook. ITSMS 2011, Toulouse, France. ITSMS 2012, Vienna, Austria. Blog at WordPress.com. Follow “ITSMS 2012”. Get every new post delivered to your Inbox. Build a website with WordPress.com.

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News | ITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria

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2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria. We are happy to announce that the ITSMS Workshop continues and will take place this year in Vienna! We want to thank you again for your participation last year in Toulouse! We had outstanding quality talks, productive and emotional discussions and none the less we could enjoy the wonderfull city. We hope to see you all again and looking forward for your contributions! Dirk, Daniel, Peter, Verena. DEXA 2012 on Facebook.

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Accepted Papers | ITSMS 2012

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2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria. 2012-09-03 [10:30 – 11:00], ITSMS : Opening Session. Daniel Jabornig, Peter Regner, Verena Geist. Welcome to ITSMS 2012. 2012-09-03 [11:00 – 12:00], ITSMS – Session 1 : Semantic Support for ITSM. Continous Monitoring for IT Governance with Domain Ontologies. Semantic Data Integration and Relationship Identification using the Hierarchical Structure of a Domain-specific Taxonomy. 2012-09-03 [12:00 – 13:30], Lunch : Lunch. Get ever...

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Location | ITSMS 2012

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2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria. DEXA 2012 will be held at the Vienna University of Technology (TU) in the 4th district of Vienna close to the city center. More precisely, the conference takes place in the Electronic Engineering Building between the subway stations Karlsplatz and Taubstummengasse. Address of DEXA 2012 Conference. Electronic Engineering Building (“Elektrotechnisches Institut – EI”). DEXA 2012 and ITSMS 2012. DEXA 2012 on Facebook.

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About | ITSMS 2011

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1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. 1st DEXA Workshop on IT Service Management and its Support 29th August, Toulouse, France. Dirk Draheim, University of Innsbruck, Austria,. E-Mail: draheim … acm.org. Daniel Jabornig, FAW GmbH, Austria. E-Mail: djabornig … faw.at. Peter Regner, Johannes-Kepler University Linz, Austria. E-Mail: pregner … faw.at. DEXA 2011 on Facebook. DEXA 2011 Paper Submission. ITSMS 2011, Toulouse, France. Blog at WordPress.com.

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ITSMS continues! | ITSMS 2011

https://itsms2011.wordpress.com/2012/01/15/itsms-continues

1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. We are happy to announce that the ITSMS Workshop continues and will take place this year in Vienna! We want to thank you again for your participation last year in Toulouse! We had outstanding quality talks, productive and emotional discussions and none the less we could enjoy the wonderfull city. We hope to see you all again and looking forward for your contributions! Dirk, Daniel, Peter, Verena.

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Keynote Speaker | ITSMS 2011

https://itsms2011.wordpress.com/keynote-speaker

1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. Management of Large-Scale e-Infrastructures at LRZ. DEXA 2011 on Facebook. DEXA 2011 Paper Submission. ITSMS 2011, Toulouse, France. ITSMS 2012, Vienna, Austria. Blog at WordPress.com. Follow “ITSMS 2011”. Get every new post delivered to your Inbox. Build a website with WordPress.com.

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Workshop Site | ITSMS 2011

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1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. DEXA 2011 will be held at the Institut de recherche en informatique de Toulouse (IRIT) which is located at the Université Paul Sabatier Campus in Toulouse. The address is:. Institut de Recherche en Informatique de Toulouse (IRIT). 118 Route de Narbonne. F-31062 Toulouse Cedex 9. DEXA 2011 on Facebook. DEXA 2011 Paper Submission. ITSMS 2011, Toulouse, France. ITSMS 2012, Vienna, Austria.

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1st DEXA Workshop on IT Service Management and its Support – 29th and 30th August, Toulouse, France | ITSMS 2011

https://itsms2011.wordpress.com/2011/02/05/1st-dexa-workshop-on-it-service-management-and-its-support

1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. 1st DEXA Workshop on IT Service Management and its Support – 29th and 30th August, Toulouse, France. We are glad to announce that Dieter Kranzlmüller is our ITSMS keynote speaker. Dieter Kranzlmüller is full professor of computer science at the Ludwig-Maximilians-Universität (LMU) Munich and member of the board of the Leibniz Supercomputing Centre (LRZ) of the Bavarian Academy of Sciences and Humanities. At least ...

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Accepted Papers | ITSMS 2011

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1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. Opening Session, 29th August, 10:30-11:00. Dirk Draheim, Daniel Jabornig, Peter Regner. Welcome to ITSMS 2011. Mission-critical IT, 29th August, 11:00-12:00. Dirk Draheim. On the Design of IT Key Performance Indicators. Christof Lutteroth, Gerald Weber. Going Paperless – On the Evaluation of Electronic Form Technologies. ITSM Implementation, 29th August, 14:00-15:30. ITSMS Keynote, 30th August, 16:00-17:00. All IT...

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ITSMS 2011 | 1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France

1st DEXA Workshop on IT Service Management and its Support – 29th August, Toulouse, France. We are happy to announce that the ITSMS Workshop continues and will take place this year in Vienna! We want to thank you again for your participation last year in Toulouse! We had outstanding quality talks, productive and emotional discussions and none the less we could enjoy the wonderfull city. We hope to see you all again and looking forward for your contributions! Dirk, Daniel, Peter, Verena. Peter Regner, Joh...

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ITSMS 2012 | 2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria

2nd DEXA Workshop on IT Service Management and its Support, Vienna, Austria. Will be announced soon…. Relevant topics for submissions include, but are not limited to:. ITIL, COBIT, ISO 20000, ISO 27000, ISO 9000. Configuration Management Databases, IT Asset Management Systems. Ticket Systems, Incident and Problem Management Tools. Integrated Service Management Platforms. Software Engineering Lifecycle Management. System Landscape Management, Enterprise Application Architecture. Submission of Full Papers:.

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