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Support Ops Jobs Board – Helping you find your next customer support job

Helping you find your next customer support job

http://jobs.supportops.co/

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Support Ops Jobs Board – Helping you find your next customer support job | jobs.supportops.co Reviews
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Support Ops Jobs Board – Helping you find your next customer support job | jobs.supportops.co Reviews

https://jobs.supportops.co

Helping you find your next customer support job

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jobs.supportops.co jobs.supportops.co
1

FAQ

http://jobs.supportops.co/faq

Support Ops Jobs Board. Helping you find your next customer support job. What types of jobs can be posted on this site? Only customer-related jobs will be posted. Make sure they meet the requirements below. If in doubt, contact me. If your job requires technical skills, check out LaraJobs. They’re a great partner jobs site. How can I contact you? Send us an email ( jobs@supportops.co. Or tweet at us ( @supportopsjobs. How long will my listing be displayed? Do I get a guarantee this will work? If a job li...

2

Featured

http://jobs.supportops.co/category/featured

Support Ops Jobs Board. Helping you find your next customer support job. Good News for the Jobs Board! January 18, 2016. Over the past year, we’ve helped you find the best customer support jobs out there. The job board started out as a fun weekend project and grew faster than I could’ve imagined. Today, we’re taking a leap to do even more. We’re joining the Support Driven community!

3

Full Time

http://jobs.supportops.co/category/full-time

Support Ops Jobs Board. Helping you find your next customer support job. November 12, 2015. Our software and services are far from perfect. When things go wrong people are not shy about asking for help. As a Happiness Engineer helping those people is your passion. The position is a mix of education, bug-hunting, and feature testing. Every day you’ll help make our products more understandable to the people who use them. Read more about this job. Filed Under: Full Time.

4

Contract

http://jobs.supportops.co/category/contract

Support Ops Jobs Board. Helping you find your next customer support job. Sorry, no content matched your criteria.

5

Our Guarantee

http://jobs.supportops.co/guarantee

Support Ops Jobs Board. Helping you find your next customer support job. When you list your job with us, we work hard to make sure you find the right fit for your team. Here’s how we get the word out about your job:. List it on the frontpage of the jobs site. Email it to everyone who’s signed up to get new listings via email. Mentioned in the show notes of each Support Ops Hangout episode. Post it into the Support Driven community chat and newsletter. Tweet it from the @supportopsjobs. Support Ops is the...

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What We Learned Building A Remote Culture

http://thenextweb.com/entrepreneur/2015/04/12/what-we-learned-building-a-remote-culture

What we learned building a remote culture. Is a co-founder at Help Scout. This post first appeared on Help Scout. One of the best decisions we’ve made at Help Scout is to build a remote culture. The twenty people on our team hail from eleven states and four countries (including the US). While the benefits of a remote culture are tremendous, being successful requires radical commitment from leadership on your team. Another conference. Great. A friend and investor in our company, David Cancel. Once told me...

supportops.co supportops.co

#88 – Your Best Work

http://supportops.co/88-your-best-work

Learn to be a customer support pro. 88 – Your Best Work. August 4, 2015. It can be a little overwhelming with all the choices for your work setup. Standing desk or kitchen table? Remote spot or the office? Headphones or a 80’s style boombox? With this episode, we’re looking at the setups that let us do our best work. Listen / Watch the Episode. Http:/ media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout88.mp3. Ways to listen or watch: iTunes. Carolyn’s Laptop Cover.

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#84 – Outsourcing Customer Support

http://supportops.co/84-outsourcing-customer-support

Learn to be a customer support pro. 84 – Outsourcing Customer Support. June 23, 2015. When a product is growing rapidly and a team needs more help for the support side of things, people often look to outsourcing that area to a dedicated support company. You get all the advantages of a bigger support team without having to go through the hiring and scaling pain. But is that the right choice for your team? Listen / Watch the Episode. Ways to listen or watch: iTunes. Shervin Talieh – Twitter. Post was not s...

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#68 – Team Member Reviews

http://supportops.co/68-team-member-reviews

Learn to be a customer support pro. 68 – Team Member Reviews. January 20, 2015. This week, we’re looking at how to give your team members feedback.When done right, reviews can help your team members grow in their careers. But when it’s given at the wrong time or phrased poorly, the entire review can spiral downwards. How do you find the right balance to deliver feedback effectively? Listen / Watch the Episode. Ways to listen or watch: iTunes. Carolyn – Tortuga Backpacks. Jeff – Shep Hyken.

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#87 – Fixing Bad Customer Experiences

http://supportops.co/87-fixing-bad-customer-experiences

Learn to be a customer support pro. 87 – Fixing Bad Customer Experiences. July 14, 2015. With any product, you’re going to have customers that have a bad first impression. Of maybe they’ve been customers for a while and have a bad experience. Either way, they’re left with a negative impression of your product and team. So how do you go about changing that? Listen / Watch the Episode. Http:/ media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout87.mp3. Denise Twum – Twitter.

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#85 – Success vs Support Teams

http://supportops.co/85-success-vs-support-teams

Learn to be a customer support pro. 85 – Success vs Support Teams. June 30, 2015. On this episode, we’re looking at the difference between customer support and customer success. We’ve seen more and more companies set up support as a reactive, first line of defence. Meanwhile, success teams don’t handle cases like that and focus instead on helping the customer achieve their goals by using your product. Is that a smart way to split up your team? Listen / Watch the Episode. Ways to listen or watch: iTunes.

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#86 – Proactive vs Reactive Support

http://supportops.co/86-proactive-vs-reactive-support

Learn to be a customer support pro. 86 – Proactive vs Reactive Support. July 7, 2015. After our last episode, we received several emails from support pros wanting to know more about the split between reactive and proactive support. We’re diving into what proactive support looks like, how effective it is, and how to start doing it no matter how big or small your team is. Listen / Watch the Episode. Ways to listen or watch: iTunes. Zapier, FormAssembly, and many more great companies are hiring.

supportops.co supportops.co

#60 – Training Your Support Team

http://supportops.co/60-training-your-support-team

Learn to be a customer support pro. 60 – Training Your Support Team. October 28, 2014. This week, we’re looking at training your team. We all want our team members to get better at their jobs. But how do we make that happen? And what’s growth look like for them? Listen / Watch the Episode. Http:/ media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout60.mp3. Ways to listen or watch: iTunes. Buffer’s happiness heroes tackle other areas. Customer Support Tools / Resources Board.

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Support Ops Jobs Board – Helping you find your next customer support job

Support Ops Jobs Board. Helping you find your next customer support job. DramaFever Customer Support Manager. August 17, 2015. Location: New York, NY. About the Customer Support Manager. You have excellent customer service skills and management or team lead experience. You’re ambitious, proactive and forward thinking. You have excellent written and interpersonal skills. You work quickly, independently and with great attention to detail. Manage a team of eight and take top level responsibility for all fun...

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