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Introduction | Kayako

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Introduction | Kayako | kayako.helpmax.net Reviews
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Introduction        
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1 kayako
2 introduction
3 requirements
4 installation
5 admin cp
6 upgrade
7 kayako introduction
8 basic installation
9 downloading supportsuite
10 generate license key
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Introduction | Kayako | kayako.helpmax.net Reviews

https://kayako.helpmax.net

Introduction        

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1

Basic Installation | Kayako

http://kayako.helpmax.net/en/installation/basic-installation

This section helps you install SupportSuite. Detailed step by step instructions from downloading the relevant files to installing them on your server are provided. The following steps shall guide you step by step with the installation. Generating and Emailing License Key. Setting up your MySQL Database. Editing the configuration file. Uploading the relevant files onto your server. Uploading License Key and Changing permissions of Directories. Running the installation script. Logging into Admin CP.

2

Uploading License Key | Kayako

http://kayako.helpmax.net/en/installation/basic-installation/uploading-license-key

Uploading License key and Changing Permissions. Before we can run the installation script, we need to upload the software license key and change the permissions of required directories. Assuming, you are yet connected to your server via FTP, you now need to upload the license key file (key.php) which you earlier downloaded in the root. Directory of the software in BINARY. The following are the possible License Key related issues:. 8221; and “ files. 8216; (non-windows server) using the chmod command.

3

Requirements | Kayako

http://kayako.helpmax.net/en/requirements

Requirements – SupportSuite. The following are the requirements to run SupportSuite on your server. PHP 43 or higher. MySQL 3.23.23 or higher. Zend Optimizer or ionCube Loader. Logging into Admin CP. CPU Optimization and Server Settings. Backing Up your Database. Running the Upgrade Script. Backing up your database. Running the Upgrade Script. From eSupport v2.3.5. Updating to version 2.3.5. Backing Up your database. Set Up v3 and Import Data. Rebuilding your Post Index. Powered by Helpmax Guide Source.

4

Generate License Key | Kayako

http://kayako.helpmax.net/en/installation/basic-installation/generate-license-key

Generating and Emailing License Key. This section of the manual mainly cover the following two sections:. Generating License Key for the software. Downloading/Emailing the License Key. It is important that you generate the license key with the correct domain or else you are bound to get an error. Generating License Key for the software. Assuming you are yet logged into the Kayako Members Area, if not, the please re-login to the Kayako Members Area. 8216; as shown in the following image:. Support, the lic...

5

Postfix | Kayako

http://kayako.helpmax.net/en/installation/email-parser-installation/email-piping/piping-on-unix/postfix

Postfix – Piping on UNIX – Email Parser Installation. Assuming that we are setting up sales@company.com and support@company.com; we will create the corresponding entries in the file as follows:. Support@company.com: /full/path/to/cli/index.php. Sales@company.com: /full/path/to/cli/index.php. Once the alias file has been edited, you will need to run the newaliases command. Logging into Admin CP. CPU Optimization and Server Settings. Backing Up your Database. Running the Upgrade Script.

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Start your free trial. Use Kayako for…. Kayako helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Start your free trial. Helpful help desk software, the way it should be. With legacy help desks. Missed messages, unhappy team, and frustrated customers. Everything in one place, a happy team, and loyal customers. Effortless, personal conversations. Bring all your channels together. Help customers quickly, in real-time. Lesso...

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Introduction | Kayako

SupportSuite is an intuitive web based email and live chat management system that not only helps you to assist your customers but also has powerful self service modules like Knowledgebase, Downloads and Troubleshooter. SupportSuite, with its powerful RFC compliant email parser can handle incoming emails efficiently and reliably. Additionally with features like Service Level Agreements, Work Schedules, Escalations and Alert Rules you can rest assured that your customer issues are handled promptly.

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English (U.S.). Eisen aan de computer. This domain name (kayako.meurshrm.nl), does not match the domain name in the license key file kayako.eelloo.nl. For assistance with your license, please contact the Kayako support team: https:/ support.kayako.com.

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Register a new account to submit new or view existing tickets. Submit a new ticket. Search support articles and find answers to frequently asked questions. Use troubleshooter wizards to diagnose and resolve common problems. View news articles and manage subscriptions. View our library of file downloads and links. Entire Support Site -. English (U.S.). By Kayako SupportSuite v3.70.02.