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Welcome to the Support Centre Knowledge Base. We have created this Knowledge Base so we can share as much information with you as possible and enhance your experience with all your cloud services. Our Knowledge Base has been designed as a tool to help our customers self-diagnose and resolve common issues. The information here has been written by our support team with our customers in mind and takes you step by step through a range of common queries.

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Welcome to the Support Centre Knowledge Base. We have created this Knowledge Base so we can share as much information with you as possible and enhance your experience with all your cloud services. Our Knowledge Base has been designed as a tool to help our customers self-diagnose and resolve common issues. The information here has been written by our support team with our customers in mind and takes you step by step through a range of common queries.

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Support Centre | kb.ausupport.com.au Reviews

https://kb.ausupport.com.au

Welcome to the Support Centre Knowledge Base. We have created this Knowledge Base so we can share as much information with you as possible and enhance your experience with all your cloud services. Our Knowledge Base has been designed as a tool to help our customers self-diagnose and resolve common issues. The information here has been written by our support team with our customers in mind and takes you step by step through a range of common queries.

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kb.ausupport.com.au

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Support Centre | eStore

https://kb.ausupport.com.au/topics/products/estore

EStore Appendix – Paypal Express Checkout. This article will explain how to configure Paypal Express Checkout in eStore. EStore Appendix – Delivery Method: Setting up Australia Post. This article explains how to configure the Australia Post shipping module in eStore. EStore Appendix – Tailor Your Shop Design. This is an Appendix Article for eStore outlining the areas of the page that can be customised in the design stage of setting up the store. EStore – Set-up Assistant Wizard.

2

Support Centre | Payment Gateway

https://kb.ausupport.com.au/topics/products/payment-gateway

Payment Gateway: API Documentation. This article show you where to find the API documentation for the Uber Global Payment Gateway. This article explains the meaning of some commonly used terms relating to accepting payments online. Security is our highest priority, this article explains some things you need to know about it. Payment Gateway: Getting Started. This article provides an overview of what’s required to start using your Uber Payment Gateway. Payment Gateway: What is a Chargeback?

3

Support Centre | VAR Program

https://kb.ausupport.com.au/topics/products/var-products

Why didn’t my cPanel or Plesk subscription provision? This article will explain why a cPanel or Plesk subscription fails to provision and the steps to take to remedy the problem. How To Reset A Customer Password In PA. This article will show you how to reset a customers password in Parallels Automation. How To Resend A Notification To A Customer. This article will show you how to resend a previously sent email in Parallels Automation. How To Check If A Notification Has Been Sent To A Customer.

4

Support Centre | Hyper-V

https://kb.ausupport.com.au/topics/products/hyper-v

Windows Remote Desktop Vulnerability. This article outlines strategies to protect your Windows Server being taken offline or compromised.

5

Support Centre | Exchange

https://kb.ausupport.com.au/topics/products/exchange

I can’t access the Outlook Web App (OWA) after moving to Exchange 2013. If you have recently moved from Hosted Exchange 2010 to Hosted Exchange 2013 and are having issues with accessing the Outlook Web App (OWA) with your existing credentials, please read below. This article will guide you on sharing calendars between mailboxes on your Exchange mail hosting subscription. How to update the email address for a Hosted Exchange account. How to add a Resource Mailbox to your Hosted Exchange account. How to de...

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Welcome to the Support Centre Knowledge Base. We have created this Knowledge Base so we can share as much information with you as possible and enhance your experience with all your cloud services. Our Knowledge Base has been designed as a tool to help our customers self-diagnose and resolve common issues. The information here has been written by our support team with our customers in mind and takes you step by step through a range of common queries.

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