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livepro

The perfect answer, whenever, whatever, wherever. At livepro we are passionate about your customers getting the perfect answer to any question ‐ any time and any way they ask

http://livepro.com.au/

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livepro | livepro.com.au Reviews
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The perfect answer, whenever, whatever, wherever. At livepro we are passionate about your customers getting the perfect answer to any question ‐ any time and any way they ask
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6 try livepro today
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livepro | livepro.com.au Reviews

https://livepro.com.au

The perfect answer, whenever, whatever, wherever. At livepro we are passionate about your customers getting the perfect answer to any question ‐ any time and any way they ask

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1

Onepath – Livepro

http://livepro.com.au/case-study/onepath

A saving of $500,000 annually on staff training. REDUCTION IN TRAINING TIME. OnePath, formerly known as ING Australia and a current subsidiary of ANZ, is a financial services firm providing wealth management advice to Australians. The company's back office admin teams collaborated across multiple location, processing a high volume of evolving information and constantly changing transaction processes. Centralise training guides and procedural documents. Update workflow documentation to increase agility.

2

Features – Livepro

http://livepro.com.au/features

It's all about the speed to answer. Your team will love using livepro. Simple navigation and search. Information at your fingertips to answer any question. Compass and process guidance. Simple decisions and easy to follow processes. Informed, up to date and learning all in one place. Livepro is so easy to use, your team will love it, find answers quickly and easily and link to other relevant FAQs, forms and process guides. Compass and Process Guidance. City of Canada Bay. Managing your knowledge is simple.

3

Pricing – Livepro

http://livepro.com.au/pricing

No hidden costs or charges change or cancel at any time. Per user per month *. Per user per month *. More than 50 users. Per user per month *. More than 200 users. Enterprise packages available for teams of over 500. All costs ex GST, invoiced annually in advance. DO YOU HAVE QUESTIONS? Give us a call on. We've got the answers covered. Does my pricing include implementation costs? 5 Day Implementation Pack $10,000*. How long will it take to implement the system? Can I add or remove users? You don’t...

4

Townsville – Livepro

http://livepro.com.au/case-study/townsville

How Townsville Council lowered their AHT by 8 seconds. REDUCTION IN TRAINING TIME. DECREASE IN AHT (AVERAGE HANDLING TIME). INCREASED IN INTERNAL SATISFACTION. During Cyclone Yasi, the Townsville City Council (TCC) Customer Service Centre had no access to their call centre. They had to rely on an outside call centre in Ipswich to handle their inbound calls and questions, revealing the need for a centralised knowledge management system. Lower staff turnover rates. Reduce average handling time.

5

About Us – Livepro

http://livepro.com.au/about-us

Livepro is passionate about improving customer service through effective knowledge management &dash; and that's what we deliver on. Since 2001, livepro has partnered with leading and award-winning organisations to enhance customer service, reduce operating costs, foster employee engagement and improve compliance. Contact livepro today to schedule a live demo and to see for yourself how our knowledge management solutions revolutionise service delivery and improve customer satisfaction.

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Sponsors – Interactions APAC 2016

http://interactions-apac.inin.com/sponsors/sponsors

Why attend INTERACTIONS 2016? Why attend INTERACTIONS 2016? Interested in exhibiting/sponsoring at INTERACTIONS APAC? Thanks to each of our sponsors. Interactive Intelligence Level 15, 168 Walker Street, North Sydney, Sydney, Australia.

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Speakers | Auscontact National Conference 2015

http://auscontactconference.com/speakers

Topics & Agenda. Need Help to Attend? Pricing & Offers. Waleed Aly is a broadcaster, author, academic, musician and one of Australia’s most respected and versatile media talents. He is. Bruce is a proven performer in achieving results in people for over 30 years. His practical, hands on experience is. Brigitte Muir is the first Australian woman to have climbed Mount Everest and the first Australian, male or female, to. A leader recognised for her excellence in strategy development and execution, thought ...

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About | Auscontact National Conference 2015

http://auscontactconference.com/about

Topics & Agenda. Need Help to Attend? Pricing & Offers. AUSCONTACT 2015 NATIONAL CONFERENCE. Only once a year do speakers of this magnitude (and with topics this relevant to the contact industry) come together. The Auscontact National Conference is a don’t miss event. It offers unique learning opportunities, turbo charged networking activities and exhibitions from some of the most advanced products and services relevant to contact centres. Auscontact 2015 National Conference.

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National Local Government Customer Service Network | 2016 National Conference

https://csnetwork.engagementhub.com.au/2016-national-conference

Register to have your say now! 10th Annual National Local Government Customer Service Conference and Awards Dinner. Surviving and thriving - navigating the rapid changes in local government. Wednesday, 19 October - Friday, 21 October 2016. Novotel Northbeach, Wollongong, NSW. Bringing the customer service leaders of today and tomorrow together to share, network and learn. The conference program is designed to deliver strong learning outcomes and encourage knowledge sharing. Thursday, 20 October 2016.

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Articles written by our Guest Authors on Contact Centre Central

http://contactcentrecentral.com/guest-authors

Agent Hints and Tips. Funny Call Centre Articles. Research, Facts and Figures. Data & Analytics. People, Training & Recruitment. Call centre outsourcing guide. How to set up a new Contact Centre. Offshore call centre guide. Research, Facts and Figures. Contact Centre Champion(s) Nomination. Join The Pulse newsletter. Saturday, April 15, 2017. Agent Hints and Tips. Funny Call Centre Articles. Funny Call Centre Articles. The top 10 call centre memes for 2016. The Accidental Career Path of contact centres.

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National Local Government Customer Service Network – 2016 National LG Customer Service Summit and Awards

http://www.csnetwork.org.au/ourevents/customer-service-awards

2016 National LG Customer Service Summit and Awards. Visit the Conference Website. Q & A. Submit a Position Vacant. Manage your Position Listing. 2016 National LG Customer Service Summit and Awards. 2016 National Local Government Customer Service Summit and Awards. Dates: 19-21 October 2016. Novotel Hotel, Wollongong, NSW. Surviving and thriving – Navigating the rapid changes in local government. James Valentine, Media Personality. Alan Cartwright, Change Management Consultant. DOWNLOAD THE FULL PROGRAM.

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National Local Government Customer Service Network – Our Sponsors

http://www.csnetwork.org.au/sponsors

2016 National LG Customer Service Summit and Awards. Visit the Conference Website. Q & A. Submit a Position Vacant. Manage your Position Listing. Thank you to our sponsors for supporting the National Local Government Customer Service Network. Find out about our Sponsorship Opportunities. At livepro, improving customer service through effective knowledge management is our passion. Whether your Council is metropolitan or regionally based large or small we can help! We currently serve over 90. Councils Aust...

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About | Auscontact National Conference 2015

http://auscontactconference.com/2014/about

Topics & Agenda. Need Help to Attend? Pricing & Offers. AUSCONTACT 2015 NATIONAL CONFERENCE. Only once a year do speakers of this magnitude (and with topics this relevant to the contact industry) come together. The Auscontact National Conference is a don’t miss event. It offers unique learning opportunities, turbo charged networking activities and exhibitions from some of the most advanced products and services relevant to contact centres. Auscontact 2015 National Conference.

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Home - livepro: Customer Experience Knowledge Management

At livepro we’re passionate about helping you provide your customers with the perfect answer. Livepro at a glance. See for yourself how easy it is to give your customers the perfect answer. Customer Experience Knowledge Management. Designed to take you direct to the answer, not just a document. Speedy, consistent and accurate answers are the difference between a satisfied and a dissatisfied customer. Simplify complex processes, eliminate errors, reduce handling times, transfers, and training.

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livepro

At livepro we're passionate about your customers getting the perfect answer to any question, whatever, whenever, wherever. Customer Service Knowledge Management. Designed to take you direct to the answer not just a document. Speedy, consistent and accurate answers are the difference between a satisfied and a dissatisfied customer. Simplify complex processes, eliminate errors, reduce handling times, transfers, and training. Ldquo;It's a really intuitive system and has absolutely made our lives easier!

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Kohka, Kurud Road, Bhilai (C.G.). Mon - Sat 10:00 - 18:00. Kohka, Kurud Road, Bhilai (C.G.). CREATE ONLINE STORE WITH LIVEPRO. Organization where you can utilize ecommerce platform. To grow your business market to national and global. Markets with least capital speculation. We are expert in custom eCommerce development. Clean, Crisp, Powerful and Responsive Web Design. Our websites are highly responsive which are compatible with any. Devices and adapted to any screen. Build your online store in India.

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