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Octavio Gamarra & Associates

Octavio Gamarra & Associates - A Customer Experience Consultancy Firm.

http://www.octaviogamarra.com/

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CONTACTS AT OCTAVIOGAMARRA.COM

OCTAVIO & CHRISTINE GAMARRA

CHRISTINE GAMARRA

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CHRISTINE GAMARRA

THE EMERALD, HOUSE●●●●●●●●●●●●●●●●●●88 HUNAN LU PUDONG

SHA●●●HAI , CHINA, 00000

CN

86.6●●●●4730
CH●●●●●●●●●●●●●●●@LRAWORLDWIDE.COM

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Octavio Gamarra & Associates | octaviogamarra.com Reviews
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Octavio Gamarra & Associates - A Customer Experience Consultancy Firm.
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Octavio Gamarra & Associates

http://www.octaviogamarra.com/index.php

Octavio Gamarra and Associates. Octavio Gamarra and Associates. A Customer Experience Consultancy Firm. We specialize in creating a process that will help any organization energize the culture of the company. To make it relevant and to be present on a daily basis in your employees mind. You want to influence the behavior of the employees in order for them to react naturally to the different situations presented to them by your clients. Developed by Appxolute Pte Ltd.

2

Blog

http://www.octaviogamarra.com/blog

Octavio Gamarra and Associates. You are part of a community. We are not numbers. Im sure that you feel the same way. We are not a telephone number, a passport number, a bank account number or a queue number given to you as you walk into many establishments. We have been told that it is for security reasons, efficiencies, controls, etc. We understand the necessity for it; however, what is not understandable is that once we provide our number our name becomes obsolete! We are not numbers.

3

Our Clients

http://www.octaviogamarra.com/our-clients

Octavio Gamarra and Associates. Ministry of Man Power and Workforce Develpment Agency. Service Capabilities Committee - Co-Chairman of Go the Extra Mile for Service Initiate (GEMS). Developed by Appxolute Pte Ltd.

4

Meet Octavio

http://www.octaviogamarra.com/meet/meet-octavio

Octavio Gamarra and Associates. Since April 2010, Octavio has been offering his services to companies that wish to improve their customer experience. His twenty years experience as a leader in the luxury hospitality business provided him with insight on how to create an environment that inspired people to strive for exceptional service and to create customer loyalty. Octavio is not a motivational speaker. He believes that motivation is an external force that pushes you to do something. He will in...He ha...

5

Citibank Australia

http://www.octaviogamarra.com/testimonials

Octavio Gamarra and Associates. Octavio has been a key element of Citibank Australias journey towards a customer centric culture. In June 2010, he led 200 of our senior managers through a values-based leadership training program. Over three days, Octavio inspired our team to challenge the status quo, to shift their perspective to that of our customer, and to understand what it truly takes to earn their loyalty. CEO, Citibank Australia. Citibank China Co., Ltd. Citibank, Czech Republic and Romania.

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Octavio Gamarra and Associates. Octavio Gamarra and Associates. A Customer Experience Consultancy Firm. We specialize in creating a process that will help any organization energize the culture of the company. To make it relevant and to be present on a daily basis in your employees mind. You want to influence the behavior of the employees in order for them to react naturally to the different situations presented to them by your clients. Developed by Appxolute Pte Ltd.

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