callrecordingplace.blogspot.com
Call Recording Place
http://callrecordingplace.blogspot.com/2012/10/speech-analytics-for-financialindustry.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Monday, October 29, 2012. Speech analytics for the Financial Industry. That you need speech analytics. And you need to record everyone. Sales, back office, the floor, cell phones, HR). They want to be able to audit you to know if you are influencing sales or even influencing the market. And you know this is going to be very expensive.
callrecordingplace.blogspot.com
Call Recording Place: How to choose: Revcord Tower or Rack Mount Recorder
http://callrecordingplace.blogspot.com/2011/03/how-to-choose-revcord-tower-or-rack.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, March 10, 2011. How to choose: Revcord Tower or Rack Mount Recorder. Each Revcord recorder has a long list of features including web based browser, unlimited access without costly licenses with free screen recording and call evaluation software. For more robust applications and a neat rack mount installation, the rack mount vers...
callrecordingplace.blogspot.com
Call Recording Place: Call Recording in the Cloud
http://callrecordingplace.blogspot.com/2012/10/call-recording-in-cloud.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Friday, October 26, 2012. Call Recording in the Cloud. Can we actually have cloud Recording? First let’s look at cloud based services in general. So what is it about cloud-based applications that make it attractive to customers? But the benefits go much deeper than that. For instance, most hosted applications offer:. Security - A vendor&#...
callrecordingplace.blogspot.com
Call Recording Place: January 2013
http://callrecordingplace.blogspot.com/2013_01_01_archive.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, January 17, 2013. Financial Contact Centers Face the Realities of Complying with Dodd-Frank. New Dodd-Frank Call recording Requirements. Call recording record-keeping requirements has been extended from November, 2012 to March, 2013. Organizations that fail to comply may face stiff penalties and fines. In short, the legislation ...
callrecordingplace.blogspot.com
Call Recording Place
http://callrecordingplace.blogspot.com/2012/09/can-i-record-hd-voice-hd-voice-is-high.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, September 27, 2012. Can I record HD Voice? HD Voice is high-definition audio over VoIP phone service. All digital recorders record standard VoIP and HD Voice. The Call Recording Place. Subscribe to: Post Comments (Atom). Can I record HD Voice? HD Voice is high-definition. The Call Recording Place. View my complete profile.
callrecordingplace.blogspot.com
Call Recording Place: March 2011
http://callrecordingplace.blogspot.com/2011_03_01_archive.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, March 10, 2011. How to choose: Revcord Tower or Rack Mount Recorder. Each Revcord recorder has a long list of features including web based browser, unlimited access without costly licenses with free screen recording and call evaluation software. For more robust applications and a neat rack mount installation, the rack mount vers...
callrecordingplace.blogspot.com
Call Recording Place: September 2012
http://callrecordingplace.blogspot.com/2012_09_01_archive.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, September 27, 2012. Can I record HD Voice? HD Voice is high-definition audio over VoIP phone service. All digital recorders record standard VoIP and HD Voice. The Call Recording Place. Subscribe to: Posts (Atom). Can I record HD Voice? HD Voice is high-definition. The Call Recording Place. View my complete profile.
callrecordingplace.blogspot.com
Call Recording Place: Complying with Dodd-Frank
http://callrecordingplace.blogspot.com/2013/01/complying-with-dodd-frank.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Thursday, January 17, 2013. Financial Contact Centers Face the Realities of Complying with Dodd-Frank. New Dodd-Frank Call recording Requirements. Call recording record-keeping requirements has been extended from November, 2012 to March, 2013. Organizations that fail to comply may face stiff penalties and fines. In short, the legislation ...
callrecordingplace.blogspot.com
Call Recording Place: MELCO vs. DEES Service Observing
http://callrecordingplace.blogspot.com/2011/03/melco-vs-dees-service-observing.html
An offering of helpful information on recording and monitoring phones in call centers, dispatch applications, public safety operations, and banks and financial centers. Monday, March 7, 2011. MELCO vs. DEES Service Observing. Also known as a Teletrainer, a Service Observing unit is designed to allow a supervisor to listen to telephone representatives. A unit can monitor 30 phones and can be expanded to 90 phones. Service observing is a simple and effective way to train, assist and evaluate employees.
