people.hotdogsandeggs.com
People | Chris GalloYou can see a lot just by listening. Transcribed advice from real people.
http://people.hotdogsandeggs.com/
You can see a lot just by listening. Transcribed advice from real people.
http://people.hotdogsandeggs.com/
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People | Chris Gallo | people.hotdogsandeggs.com Reviews
https://people.hotdogsandeggs.com
You can see a lot just by listening. Transcribed advice from real people.
people.hotdogsandeggs.com
Merlin Mann
http://people.hotdogsandeggs.com/merlin-mann
Shares some wisdom in this talk delivered at the E4E Developer Conference in 2014. It’s inspiring, funny, honest, damn good advice on how to get better at whatever you do. Below are excerpts, but the entire talk. Is worth a watch and listen. Better is elusive: 3:20. I find it very hard to get better at things. I find it very difficult to do. I think a lot of people struggle with it for a long time. How do you get better at doing a thing? When do you know it’s time to go to another thing? What is a novice?
Pamela Slim
http://people.hotdogsandeggs.com/pamela-slim
This a conversation between Pamela Slim. On the 99U podcast. Lately, if I’m thinking about reading a certain book, I’ll look for a podcast or interview with the author to learn more about it. This a perfect example. Sean and Pamela discuss her book, Body of Work: Finding the Thread That Ties Your Story Together. After listening, I’ve added this one to my list to read in the near future. Check out an excerpt below and listen to the full conversation here. Or there is no pre-existing one passion. I’ve ...
Ashley Verrill
http://people.hotdogsandeggs.com/ashley-verrill
This excerpt is a little off the beaten path. But if you’ve ever received bad customer service or if you work in customer service, you will find it useful. It’s a conversation between Ashley Verrill and Chase Clemons on the Support Ops Podcast. Ashley is a managing editor at Software Advice. Where she runs Customer Service Investigator. Her work has been featured across TechCrunch. Listen to the full podcast here. Why People Expect Transparency Today. We’re really seeing increasing attention by companies...
Derek Sivers
http://people.hotdogsandeggs.com/derek-sivers
This is a conversation between Bob Baker. On The Creative Entrepreneur podcast. Derek shares his background from circus ringleader to musician to million-dollar business owner at CD Baby to creating a book publishing company. You can learn a lot from his perspective and his book Anything You Want. Check out an excerpt below and watch or listen to the full conversation here. Changing Your Operating System. Go to a different beach? It’s been a crazy five years, intentionally. Because like I said I kind...
Jenn Lim
http://people.hotdogsandeggs.com/jenn-lim
This is a talk with Jenn Lim. On the 33 Voices podcast. Jenn is a a former consultant to Zappos and created the Zappos Culture Book. She later helped launch Tony Hsieh’s book. Delivering Happiness, and since transformed that concept into a company. Today, Jenn is the CEO and Chief Happiness Officer at Delivering Happiness. Listen to the full podcast here. And check out the excerpt below. Now with all this data we know that happiness can be defined in more meaningful ways. And that includes stuff like...
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Chris Gallo | Home
http://hotdogsandeggs.com/about
And this is my website. I call it hot dogs and eggs. I live in Charlotte and work at Highrise. Where I make customers feel important. This site is a place for me to stay curious and share what I learn. I write on my blog. Every so often I transcribe. Interesting interviews and talks. Dale Carnegie is my homeboy. In August of 2016, I built a static website to help people learn more about advanced analytics for college basketball. Check it out at cbbstatshelp.com.
Don't Be a Robot, Create Conversations
http://blog.hotdogsandeggs.com/create-conversations
Don't Be a Robot, Create Conversations. Read time: 1 min. This is a guest post published on SupportOps. The tour guide wipes his brow. And wonders how to respond. A chubby teenager, my eyelashes batted a few times. Blank stares colored the faces of everyone. San Antonio. A tour of the Alamo. You’ll never guess the question this guy asked. Please share it or drop me a line @cjgallo. Go back to top.
Multiple Choice
http://blog.hotdogsandeggs.com/multiple-choice
Read time: 6 mins. Which part of this sentence is grammatically incorrect? Or E no error at all? Imagine 50 identical questions like that. Each question with five choices. That’s 250 potential answers. Which of these words in spelled incorrectly? A committed B. exhilarate C. jewelery D. vacuum E. None of the above. Now add another 50 questions just like that. Another 250 potential answers. Could you pass this test in 40 minutes? It was multiple choices and the time. My first crack at the test? All of the...
Of Course, But Maybe
http://blog.hotdogsandeggs.com/of-course-but-maybe
Of Course, But Maybe. Read time: 4 mins. Of course. But maybe. Louis CK has a fantastic theory. It goes like this:. Louis CK - Of Course, But Maybe. Here’s a concrete example. Now how it applies to customer service. Time Warner Cable. No one is fond of this company. And their is a laundry list of reasons. Besides the point. Go to Time Warner Cable’s website right now and try to cancel your account. The process is full of frustration. You have to search how to cancel. It’s not clear. Of course, Time Warne...
Small Human Touches
http://blog.hotdogsandeggs.com/small-human-touches
Read time: 2 mins. Does anyone like waiting in line? There is someone in front you and someone behind you. You’re stuck. I remember standing in line at Time Warner Cable one Saturday morning to return equipment. I was there for an hour and a half with other brave souls. Ninety-two. Time Warner Cable literally passed out numbers. That’s a terrible way to make people feel. Why did he tell me about Hipmunk? Compare flights, cheap prices with easy connections too. And they have this funny looking mascot.
Advice from the Future
http://blog.hotdogsandeggs.com/advice-from-the-future
Advice from the Future. Read time: 5 mins. Over the last six months, I slogged through one of the largest projects of my career. Our team built the new Highrise help site. A glorified, 105 article, user manual for our product. We redesigned everything. Rewrote every article. Reorganized every topic and question. Below is the advice I wish I had before we got started. I’m writing this advice from the future. Several support emails and text snippets from where you’re standing now. Where do I start? Everyth...
Other People's Shoes
http://blog.hotdogsandeggs.com/other-people-shoes
Read time: 4 mins. Straight to voice mail. 10 minutes have passed. Should I call again? Karl is a busy man. He’s an entrepreneur. Karl founded his company two years ago and it’s finally turning a profit. He’s responsible for more than 20 employees and hundreds of customers. At home, Karl and his wife have two sons. A four-year-old and a two-year-old. At the moment, his wife is pregnant again. I could imagine. Do you want to reschedule? I responded without even recognizing the mistake I just made. For exa...
A Routine Puts You in Control
http://blog.hotdogsandeggs.com/routine
A Routine Puts You in Control. Read time: 5 mins. You work from home? How great is that? Do you watch TV all day and wear pajamas? Not exactly. The part about the pajamas might be true sometimes. But it is the opposite of what a lot of people think. I have worked remotely, or from home, for a little over a year now. The truth is you do not work less. You are tempted to work more. Sometimes a lot more. Now that I work remotely, almost all of these things have vanished. I have more time. Stress comes from ...
Confessions of a Beginner
http://blog.hotdogsandeggs.com/beginner-confessions
Confessions of a Beginner. Read time: 4 mins. This week I put a new coat of paint on my personal website - hotdogsandeggs.com. I wrote the code from scratch for the first time. It’s effective not elegant. I’m sure there are things I could simplify or improve. If you recognize something that could be better, please let me know @cjgallo. I’m a beginner. And this is what I learned writing the code on my own. HTML is just going around with a label maker and throwing labels on everything. The headlines and su...
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Neulaw Data Export
Crime is public record. But it has taken our team over two years to acquire this data, convert it to useful and universal formats, identify clerical errors and duplicates, and classify the offenses into a broad and specific categories. We are now opening this up for everyone to have the opportunity to detect and understand the patterns of crime. Which types of crime respond to which types of policies? Are there gateway crimes that lead offenders to commit other crimes in the future? Miami Dade County, FL.
Neulaw Data Export
Crime is public record. But it has taken our team over two years to acquire this data, convert it to useful and universal formats, identify clerical errors and duplicates, and classify the offenses into a broad and specific categories. We are now opening this up for everyone to have the opportunity to detect and understand the patterns of crime. Which types of crime respond to which types of policies? Are there gateway crimes that lead offenders to commit other crimes in the future? Miami Dade County, FL.
Hofstra People
Mirror £9 Holidays - cheaper than The Sun
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People | Chris Gallo
You can see a lot just by listening. Transcribed advice from real people. It Pays to Stay Curious. Write Like a Human. On the Tim Ferriss Show. Get it Out There. Future of Customer Service. Sharing Advice from Jeff Bezos. Don't Complain, Build. Making your own happiness. Predicting the future in 1997. Chatting on Product People TV. Welcoming Questions at SXSW. Listen to these People. Dale Carnegie is My Homeboy.
People | HowStuffWorks
Right Now in People. There's No Such Thing as a 'Learning Style'. Exploring the World of Mail-order Marriages. What's really behind the 'ring test' for telling an unborn baby's sex? What Happens if a Presidential Candidate Dies? Trending in People News. Apr 11, 2018. The Backstory on Backpage.com, the Adult Classifieds Site That Got Shut Down. Apr 5, 2018. Senator Mitch McConnell Wants to Legalize Hemp. Apr 2, 2018. Friends Don’t Let (Online-Ordained) Friends Officiate at Their Weddings. Mar 30, 2018.
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Hospital Sisters Health System ~ PeopleSoft Access
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