workforcescheduling.com
WorkforceScheduling.com - How to Subscribe
https://www.workforcescheduling.com/subscribe.asp
Subscribing to our hosted workforce management solutions involves a simple 6 step process. This process can usually be accomplished in a very short time period, depending on the complexity of your requirements. Refer to the frequently asked questions. Page for additional subscription information. Contact a Pipkins representative. To discuss your workforce management requirements and determine if our product will meet your needs. Or, fill out our information request. Flat rate monthly fee. A Pipkins custo...
workforcescheduling.com
WorkforceScheduling.com - call center workforce management software for scheduling and forecasting your contact center agents, by Pipkins, Inc.
https://www.workforcescheduling.com/default.asp
Welcome to WorkforceScheduling.com. Developed by Pipkins, Inc. WorkforceScheduling.com is a hosted, low cost. Subscription-based, solution for managing your call center workforce. By utilizing the power of our enterprise workforce management solution, Maxima Advantage Vantage Point. In combination with database, scheduling, and forecasting engines hosted on our servers and a web portal for agent access; you gain all the benefits that a hosted solution can offer:. Predictable costs - "pay as you grow".
workforcescheduling.com
WorkforceScheduling.com - What is Workforce Management
https://www.workforcescheduling.com/wfm.asp
Therefore, balancing the work volume and resources to achieve a desired quality of service is the essence of Workforce Management. The responsibility does not end with the production of an optimal schedule. Immediate and unexpected changes in employee status, such as sick leave, or unforeseen changes in the workload dictate that conditions be constantly monitored, and spontaneous adjustments made. Page for descriptions of our current line of Workforce Management solutions.
callcentertimes.com
Mystery Shopping and Remote Monitoring - Buyer's Guide - Call Center Times
http://www.callcentertimes.com/BuyersGuide/MysteryShoppingandRemoteMonitoring/tabid/88/Default.aspx
Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Mystery Shopping and Remote Monitoring. ARC Consulting, LLC. Sessions, and . ARC works to keep our clients at the f...
callcentertimes.com
Call Center Times - Buyers Guide - Back Office Services
http://www.callcentertimes.com/BuyersGuide/BackOfficeServices/tabid/74/Default.aspx
Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Nearshore call center services in spanish, native English, or french. Seat lease , or we build facilities to specs.
callcentertimes.com
Organizational Consulting - Buyer's Guide - Call Center Times
http://www.callcentertimes.com/BuyersGuide/OrganizationalConsulting/tabid/81/Default.aspx
Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Outsource Consultants - Call Center Advisors. CONSIDERING OUTSOURCING YOUR CALLS? To discuss your business needs an...
callcentertimes.com
Call Center Times - Buyers Guide - Call Center Outsourcing
http://www.callcentertimes.com/BuyersGuide/CallCenterOutsourcing/tabid/72/Default.aspx
Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Call us today at 877-755-9188. Or visit our website: Quality Contact Solutions. EMS, Inc. is interested in inv...
callcentertimes.com
Call Center Times - Buyer's Guide - Call Center Training
http://www.callcentertimes.com/BuyersGuide/CallCenterTraining/tabid/78/Default.aspx
Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. 160; . The Taylor Reach Group, Inc. Our services include;. 160;Customer Experience Assessments and Benchmarking.
emailtopia.com
emailtopia :: About
http://emailtopia.com/about
How many emails do your agents receive each day? Which agents are answering specific emails? How long does each response take? Are your agents handling customers properly? Emailtopia can provide the answers! Discover detailed reports and performance metrics. Discover emailtopia's Emailgistics suite. Are emails sent to general mailboxes (i.e. sales@, info@) being answered promptly and professionally? Is our organization sending obtrusive emails (SPAM) to customers or potential customers? Emailtopia is ded...
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