principalsecret.blogspot.com

Guthy Renker's Inside Secrets

Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the "silliness" of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Tuesday, January 1, 2008. Arden, NC 28704. Arden, NC 28704.

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Guthy Renker's Inside Secrets | principalsecret.blogspot.com Reviews

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Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the silliness of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Tuesday, January 1, 2008. Arden, NC 28704. Arden, NC 28704.

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6 dean martin

7 dr sinatra

8 guthy renker

9 midnight special

10 principal secret

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posted by,elizabeth bagzy,no comments,labels asheville,customer service,dean martin,dr sinatra,guthy renker,midnight special,principal secret,protocol,victoria principal,winsor pilates,hello everyone,6 commerce way,1 comment,labels address,arden,asheville

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Guthy Renker's Inside Secrets | principalsecret.blogspot.com Reviews

https://principalsecret.blogspot.com

Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the "silliness" of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Tuesday, January 1, 2008. Arden, NC 28704. Arden, NC 28704.

INTERNAL PAGES

principalsecret.blogspot.com

1

Guthy Renker's Inside Secrets: December 2007

http://principalsecret.blogspot.com/2007_12_01_archive.html

Guthy Renker's Inside Secrets. Sunday, December 30, 2007. Inevitably circumstances will arise when a customer feels that the CSR is not providing adequate customer service or is not able to handle the issue. Perhaps a customer has yet to receive a package, or the contents were incorrect, or the customer has still not yet received a refund. Regardless, these "escalating" calls are sent to a "supervisor" for further assistance. For instance, when I was a newbie, this woman kept insisting that I refund the ...

2

Guthy Renker's Inside Secrets: Behind the Curtains: Training for customer service

http://principalsecret.blogspot.com/2008/01/behind-curtains-training-for-customer.html

Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the "silliness" of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Subscribe to: Post Comments (Atom).

3

Guthy Renker's Inside Secrets: January 2008

http://principalsecret.blogspot.com/2008_01_01_archive.html

Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the "silliness" of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Tuesday, January 1, 2008. Arden, NC 28704. Arden, NC 28704.

4

Guthy Renker's Inside Secrets: Call Center: Unveiled

http://principalsecret.blogspot.com/2007/12/call-center-unveiled.html

Guthy Renker's Inside Secrets. Friday, December 28, 2007. Currently I'm working for CPU (Cassette Productions Unlimited), formerly known as Protocol. This company provides customer service for Winsor Pilates, Dean Martin, Victoria Principal's skin care line, Principal Secret, and many others. Later, I will get more specific on how to take control and have any issue resolved on your terms. Remember, many rules can be bent and some can be broken. You just need to know the secrets. View my complete profile.

5

Guthy Renker's Inside Secrets: Victoria's Specials: Much Adu About Nothing

http://principalsecret.blogspot.com/2007/12/victorias-specials-much-adu-about.html

Guthy Renker's Inside Secrets. Sunday, December 30, 2007. Victoria's Specials: Much Adu About Nothing. However, I would like to get a little more in depth and show the customer why these "specials" are more like scams. Be careful anytime you hear the word "special" because usually it is a trick to separate you from your hard earned cash. But pay attention. Here a few facts about this "special" that everyone should know. The price per item in a 7 piece kit is $14.27, which is cheaper than $19.99! The samp...

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principalsecret.blogspot.com

Guthy Renker's Inside Secrets

Guthy Renker's Inside Secrets. Friday, January 4, 2008. Behind the Curtains: Training for customer service. I will tell you an interesting anecdote that really shows the "silliness" of how our system works. I took a call from a woman on Natural Advantage, and then my next call was Winsor Pilates, and guess what? It was the same woman! I don't think she knew I was the same CSR she spoke to on Natural Advantage, but weird things like this do happen. Tuesday, January 1, 2008. Arden, NC 28704. Arden, NC 28704.

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