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Nicereply | Customer Satisfaction Survey, NPS & CES

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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Nicereply | Customer Satisfaction Survey, NPS & CES | public.nicereply.com Reviews

https://public.nicereply.com

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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1

Customer Satisfaction Score (CSAT)| Nicereply

http://www.public.nicereply.com/product/customer-satisfaction-score

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Customer Satisfaction Score (CSAT). How well do you meet your customers’ expectations? How does it work? Ask for feedback on every important interaction. With your clients. It may be via email, chat or web page. On your service and collect additional answers on important questions. Of your customer service and take actions to make it even better. Keep track of customer ratings from CSAT. To build it from scratch.

2

Customer Satisfaction Survey Built for Zendesk | Nicereply

http://www.public.nicereply.com/integration/zendesk

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). From now on, things will be better. With customer satisfaction survey build for Zendesk. More robust but still simple. Measure Customer Satisfaction (CSAT). And CES 2.0. Embed survey in outbound email and find out how users feel about your customer service. Track your customer service quality, analyze received feedback and take actions. To improve team performance. And jump to a relevant case in a single click.

3

Nicereply Customer Happiness Awards 2014

http://www.public.nicereply.com/awards-2014/WPMU-DEV

Check other award winners. WPMU DEV ranked 2nd place in Nicereply Customer Happiness Awards 2014, receiving the second highest rating average in the World. 97% of all ratings was the highest score 10. And only 1.33% of all ratings was the lowest score 1. What Our Customers Say. Absolutely faultless. So clear in explanations along with extremely useful screenshots. Very happy. Tyler was super to deal with, you guys are restoring my faith in the concept of 'support' thank you. Most used words by customers.

4

Customer Happiness Blog | All things about improving customer happiness

http://www.public.nicereply.com/blog

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). All things about improving customer happiness. June 13, 2016. Spirit of the Game. May 26, 2016. 16 Ways to Make Your Customer Service More Personal. February 16, 2016. 3 Questions You Must Ask Your Customers. November 5, 2015. Do customer service agents hate their jobs? October 5, 2015. Interesting Thoughts from The Customer Support Handbook. September 21, 2015. Connect Nicereply with 400 apps thanks to Zapier.

5

DomainName.com customer satisfaction report

http://www.public.nicereply.com/domainname-com

Satisfaction measured using Nicereply. Are DomainName.com customers happy with our support? At DomainName.com, we always value our customers by providing them with first-class support in anything related and sometimes unrelated to our business. Whether you would like to register a domain name or hosting account with us, or just need some assistance is searching for a domain, please don't hesitate to contact our support. What some of our clients are saying. Very helpful in guiding a novice!

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Nicereply | Customer Satisfaction Survey, NPS & CES

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). All-in-one Customer Satisfaction Survey Tool. With 2,000,000. Start my free trial. How does it work? Nicereply is platform for tracking customer experience and improving your customer service. Ask for feedback on every important interaction. With your clients. It may be via email, chat or web page. Capture instant response on your service. And collect additional answers on important questions. Nicereply allows ...

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