publicissolutions.com.au

Publicis Solutions Loyalty Australia Contact Centres | CRM | Customer Service | Engagement | Loyalty Programs

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

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Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

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1 blogs

2 services

3 news and events

4 clients

5 partners

6 about us

7 welcome to publicis

8 industry presentation

9 social media engagement

10 customer service consulting

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https://publicissolutions.com.au

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

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publicissolutions.com.au

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Customer Service, Business and Contact Centres | Australian Call Centres | CRM | Engagement | Loyalty

http://publicissolutions.com.au/services/index.html

Customer Service, Business and Contact Centre Services. Publicis specialise in the design and delivery of comprehensive Customer Service Solutions. We provide a wide range of management services including Strategic Customer Service Consulting, Call and Contact Centre Operations, integration of Customer Relationship Management (CRM) systems into your Customer Service workflows as well as various business processing (BPO) functions for our clients and their Australian customers. Our significant experience ...

2

Customer Profiling (CRM) | Australian Call Contact Centres | Customer Service Solutions | Engagement | Loyalty

http://publicissolutions.com.au/services/profiling.html

Customer Profiling (CRM) and Database Design. Publicis work with you to design and integrate Customer Relationship Management (CRM) systems into your overall Customer Service strategy. These CRM systems, or membership databases, are invaluable sources of intelligence about your customers; they:. Provide a record of all the interactions between your brand and each customer over time;. Facilitate better customer service enquires through instantly retreivable information about that customer; and. Using our ...

3

Publicis Press Releases: Publicis Awarded 2012 EOWA Employer of Choice for Women Citation

http://publicissolutions.com.au/news/press/120314_EOWA_Award.html

Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Wednesday 14 March 2012. The Equal Opportunity for Women in the Workplace Agency (EOWA) have announced their annual Employer of Choice for Women (EOCFW) list and Publicis are proud to announce that they have been successful in receiving this prestigious acknowledgment. In receiving this acknowledgment, Managing Partner Richard Switzky said, "this is a fantastic accolade and we are very proud to achieve this award which provides recognition...

4

Publicis Solutions – Product Recall

http://publicissolutions.com.au/services/product_recall_services.html

Most companies would agree that a product recall is an experience best avoided; a product that is faulty or not up to standard can be a disaster for a business that has spent time and money building a reputation and a loyal customer base. Public Relations campaigns including DM and eDMs to affected customers. Initiating outbound calls to potentially affected customers. Handling inbound calls driven by media and advertising. Managing multimedia response channels such as fax, SMS and emails. To discuss how...

5

Publicis Solutions Loyalty Australia Contact Centres | CRM | Customer Service | Engagement | Loyalty Programs

http://publicissolutions.com.au/index.html

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

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Publicis Solutions Loyalty Australia Contact Centres | CRM | Customer Service | Engagement | Loyalty Programs

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

publicissolutions.com.au

Publicis Solutions Loyalty Australia Contact Centres | CRM | Customer Service | Engagement | Loyalty Programs

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference. [ more ]. Latest Blog: Facebook's Tips for Engaging Users. Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform. [ more ]. Publicis Awarded 2012 EOWA Employer of Choice for Women Citation. Call 1300...

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