blog.itforcharities.co.uk
Databases For Charities: June 2014
http://blog.itforcharities.co.uk/2014_06_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, June 23, 2014. Project Premortems: A Great Tool to Help Mitigate Project Failure. It is well known that CRM projects can fail. Just choose a number, any number: 35%? Whatever the figure really is, it's significant. So I was very interested when another sector consultant, Richard Collings. And I liked it so much, I thought I should share it.
blog.itforcharities.co.uk
Databases For Charities: July 2014
http://blog.itforcharities.co.uk/2014_07_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, July 21, 2014. Why Do we still need so much training for Fundraising and CRM systems? Over the years, there have been many promises about how we would need less and less training on our new fundraising and CRM systems, but in my experience, most new database implementations still require a fair amount of training. So why is that? Secondly, ...
blog.itforcharities.co.uk
Databases For Charities: The Impact of the New CRM Systems on the Fundraising Database Market
http://blog.itforcharities.co.uk/2012/01/impact-of-new-crm-systems-on.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, January 23, 2012. The Impact of the New CRM Systems on the Fundraising Database Market. Which for charities means new and very exciting possibilities, and at the very least, a chance to compare such options so that you can determine which is best for you. 1) An overview on where we are now with such systems [This post! Although interestingl...
blog.itforcharities.co.uk
Databases For Charities: December 2014
http://blog.itforcharities.co.uk/2014_12_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, December 15, 2014. How To Tell If a Supplier's Lead Consultant is Right For You. I've written many times how I believe that one of the most important things for any database implementation is the database supplier itself. Personally, I think that this is one of the most important parts of your implementation. Get it right and the subseq...
blog.itforcharities.co.uk
Databases For Charities: The Raiser's Edge: Why does one person like it and the next hate it?
http://blog.itforcharities.co.uk/2010/07/raisers-edge-why-does-one-person-like.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Tuesday, July 13, 2010. The Raiser's Edge: Why does one person like it and the next hate it? It’s the same software being used at the different charities (possible version differences aside), with the same functionality (modules aside) and surely all organisations could use it the same way? And ideally, good procedures and user guides to back-up th...
blog.itforcharities.co.uk
Databases For Charities: Are charities really ready yet to take full advantage of CRM platforms?
http://blog.itforcharities.co.uk/2015/02/are-charities-really-ready-yet-to-take.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Tuesday, February 03, 2015. Are charities really ready yet to take full advantage of CRM platforms? If you consider all those factors listed above then the one over-riding thing which I think has the most impact on this is: People. People are the problem and the answer. Because it is the people which make the difference in taking full advan...Then ...
blog.itforcharities.co.uk
Databases For Charities: August 2014
http://blog.itforcharities.co.uk/2014_08_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Tuesday, August 26, 2014. Do you really need real-time integration? For some reason, when users request integration it often seems to have to be "real-time" integration. This may just be because 'real-time' is a bit of a buzzword, or because it is used without really being fully understood, or it may be because someone (a salesperson? That said, th...
blog.itforcharities.co.uk
Databases For Charities: September 2014
http://blog.itforcharities.co.uk/2014_09_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, September 29, 2014. Beware fake implementation timescales. This is a brief message: if you have been asked to plan a new CRM or fundraising database implementation, and you have been told to create a timescale for the project, then beware of the 'fake timescales' syndrome. If your current software supplier is stopping the support of your cu...
blog.itforcharities.co.uk
Databases For Charities: Raiser's Edge NXT: My Initial Thoughts (Part 2)
http://blog.itforcharities.co.uk/2014/10/raisers-edge-nxt-2-initial-thoughts.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Tuesday, October 14, 2014. Raiser's Edge NXT: My Initial Thoughts (Part 2). Last week, Blackbaud announced details of Raiser's Edge NXT. In the first part. But I hope that this post is at least a fair and open narrative. What's Good about NXT? It supports REST API technology which means that using its API should be a far better experience compared ...
blog.itforcharities.co.uk
Databases For Charities: November 2014
http://blog.itforcharities.co.uk/2014_11_01_archive.html
My views on the database market for charities and NFPs: packages, CRM and bespoke developments. In particular, but not limited to, fundraising and membership. Monday, November 24, 2014. So: what makes us think it will be different this time? It's a sad fact that so many fundraising/CRM database implementations fail or are not nearly as successful as we hoped. And although there are various potential reasons. What were the reasons for failure on the last project? Did we even hold a Lessons Learned meeting?
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