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Rick's Small Biz Blog

Rick's Small Biz Blog. Thursday, December 20, 2012. Creating a Customer First Culture. Our team at the RCC SBDC recently composed this as a response to a question from a Grants Pass Chamber of Commerce member for their newsletter. Before addressing any customer improvement, you should begin with the end in mind. Are you sure that your customers’ expectations align with your ideas of outstanding customer service? Ould you recommend this business to a friend? Why or why not? If so, how? Why or why not?

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Rick's Small Biz Blog. Thursday, December 20, 2012. Creating a Customer First Culture. Our team at the RCC SBDC recently composed this as a response to a question from a Grants Pass Chamber of Commerce member for their newsletter. Before addressing any customer improvement, you should begin with the end in mind. Are you sure that your customers’ expectations align with your ideas of outstanding customer service? Ould you recommend this business to a friend? Why or why not? If so, how? Why or why not?
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Rick's Small Biz Blog | smallbizrick.blogspot.com Reviews

https://smallbizrick.blogspot.com

Rick's Small Biz Blog. Thursday, December 20, 2012. Creating a Customer First Culture. Our team at the RCC SBDC recently composed this as a response to a question from a Grants Pass Chamber of Commerce member for their newsletter. Before addressing any customer improvement, you should begin with the end in mind. Are you sure that your customers’ expectations align with your ideas of outstanding customer service? Ould you recommend this business to a friend? Why or why not? If so, how? Why or why not?

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1

Rick's Small Biz Blog: Show Some Love

http://www.smallbizrick.blogspot.com/2011/01/show-some-love.html

Rick's Small Biz Blog. Sunday, January 16, 2011. My office keeps a Facebook Page. We would love for you to "like" us, but more importantly, I recently posted a YouTube video that I would like you to watch, called "The Break Up.". This humorous little skit speaks volumes about marketing and the power that social media can play in your efforts. That he continually updates with fresh articles about social media. As that YouTube video demonstrates, the consumer doesn't want a one way conversation. They w...

2

Rick's Small Biz Blog: Go West Young Man!

http://www.smallbizrick.blogspot.com/2011/06/go-west-young-man.html

Rick's Small Biz Blog. Thursday, June 16, 2011. Go West Young Man! I've recently accepted a new position at the Rogue Community College Small Business Development Center in Grants Pass, Oregon. It is a long move from Plattsburgh, NY and challenging transition; but I am excited about joining a great new team and a progressive organization that is committed to providing support to small business owners at any stage of their development. Subscribe to: Post Comments (Atom). View my complete profile.

3

Rick's Small Biz Blog: June 2010

http://www.smallbizrick.blogspot.com/2010_06_01_archive.html

Rick's Small Biz Blog. Saturday, June 19, 2010. A short time ago, we had a small get together and two local lenders gave some "Straight Talk" about what it takes to get bank financing for your small business. We had some great questions from the audience and Lisa Roberts from Champlain National Bank. And Allen Racine from Glens Falls National Bank. Provided some information on fostering better relationships with your banking partners. Of course, there are no guarantees of future performance, so the banks...

4

Rick's Small Biz Blog: April 2011

http://www.smallbizrick.blogspot.com/2011_04_01_archive.html

Rick's Small Biz Blog. Sunday, April 3, 2011. Adopt a Family Business. I wrote this article for Strictly Business. Adopt a Family Business. I have to admit, it has my entrepreneurial spirit has been fired up again and I have been thinking about my next "family business." What, when and where are questions that still need be answered, but I have a few draft plans in the works - stay tuned! Subscribe to: Posts (Atom). View my complete profile. Adopt a Family Business. Twitter Updates 2.2: FeedWitter.

5

Rick's Small Biz Blog: August 2010

http://www.smallbizrick.blogspot.com/2010_08_01_archive.html

Rick's Small Biz Blog. Tuesday, August 31, 2010. This is an edited version of an article I wrote for the July issue of Strictly Business. Recently, our family had the good fortune of sharing a wonderful dinner with some friends who have a beautiful house on Cumberland Head in Plattsburgh. It was a gorgeous evening with the clouds shaded hues that ranged from bright orange to pink in contrast with the dark, blue water of Lake Champlain. Why am I sharing this experience? From an entrepreneur’s perspe...

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Rick's Small Business Blog: Moving On

http://ncsbdc.blogspot.com/2011/06/moving-on.html

Rick's Small Business Blog. Thursday, June 16, 2011. I am leaving the North Country SBDC to accept a position at a similar position in Grants Pass, Oregon. Since this URL refers to the North Country, I've created a new blog and migrated my old posts to:. Http:/ smallbizrick.blogspot.com. For my few friends that follow this blog, please bookmark this new site. Get me some more readers and I may post more often! Nice Small Business Ideas and Tips Shared by you. August 10, 2011 at 5:18 AM. The North Country...

ncsbdc.blogspot.com ncsbdc.blogspot.com

Rick's Small Business Blog: June 2011

http://ncsbdc.blogspot.com/2011_06_01_archive.html

Rick's Small Business Blog. Thursday, June 16, 2011. I am leaving the North Country SBDC to accept a position at a similar position in Grants Pass, Oregon. Since this URL refers to the North Country, I've created a new blog and migrated my old posts to:. Http:/ smallbizrick.blogspot.com. For my few friends that follow this blog, please bookmark this new site. Get me some more readers and I may post more often! Subscribe to: Posts (Atom). Director of the North Country Small Business Development Center.

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Rick's Small Biz Blog

Rick's Small Biz Blog. Thursday, December 20, 2012. Creating a Customer First Culture. Our team at the RCC SBDC recently composed this as a response to a question from a Grants Pass Chamber of Commerce member for their newsletter. Before addressing any customer improvement, you should begin with the end in mind. Are you sure that your customers’ expectations align with your ideas of outstanding customer service? Ould you recommend this business to a friend? Why or why not? If so, how? Why or why not?

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