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CRM Software Blog

Sunday, January 17, 2010. Pepsi Trades Super Bowl for Social CRM Campaign. Depending on who you root for, the Super Bowl might be more interesting for the commercials than for the game. But there will be one major advertiser missing from the starting lineup this year: Pepsi. The soft drink giant publicly announced in December that it would be redirecting its normal big game budget to an in-house initiative involving CRM software. As Martin Schneider pointed out on the CRM Outsiders blog. In my last piece...

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CRM Software Blog | smallbusinesscrmblog.blogspot.com Reviews
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Sunday, January 17, 2010. Pepsi Trades Super Bowl for Social CRM Campaign. Depending on who you root for, the Super Bowl might be more interesting for the commercials than for the game. But there will be one major advertiser missing from the starting lineup this year: Pepsi. The soft drink giant publicly announced in December that it would be redirecting its normal big game budget to an in-house initiative involving CRM software. As Martin Schneider pointed out on the CRM Outsiders blog. In my last piece...
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CRM Software Blog | smallbusinesscrmblog.blogspot.com Reviews

https://smallbusinesscrmblog.blogspot.com

Sunday, January 17, 2010. Pepsi Trades Super Bowl for Social CRM Campaign. Depending on who you root for, the Super Bowl might be more interesting for the commercials than for the game. But there will be one major advertiser missing from the starting lineup this year: Pepsi. The soft drink giant publicly announced in December that it would be redirecting its normal big game budget to an in-house initiative involving CRM software. As Martin Schneider pointed out on the CRM Outsiders blog. In my last piece...

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smallbusinesscrmblog.blogspot.com smallbusinesscrmblog.blogspot.com
1

CRM Software Blog: Don't Sabatoge Your CRM Software in 2010

http://smallbusinesscrmblog.blogspot.com/2009/12/don-sabatoge-your-crm-software-in-2010.html

Sunday, December 27, 2009. Dont Sabatoge Your CRM Software in 2010. In the holiday rush, I overlooked CRM Buyer's feature article, " 5 Painfully Common Ways Managers Sabotage CRM. Christopher Bucholtz highlights some of the top ways that teams can inadvertently cause CRM software. Implementation to fail, such as:. Focusing CRM software on managers instead of rolling it out as a benefit to the entire team. Those aren't the only ways that managers sabotage CRM software. Enhances their role. Many teams ...

2

CRM Software Blog: February 2009

http://smallbusinesscrmblog.blogspot.com/2009_02_01_archive.html

Thursday, February 26, 2009. GMail Outage Raises Concerns About Hosted CRM Backups. CRM software experts have expressed their concerns. About hosted CRM applications for the past few years. Even as modern web scripting makes hosted apps more desktop-like, their issues are with the challenges that CRM software vendors face when choosing an interoperability strategy. In my experience, it's better to think about when a vendor will experience an unexpected system failure - not "if." Thinking this way put...

3

CRM Software Blog: June 2009

http://smallbusinesscrmblog.blogspot.com/2009_06_01_archive.html

Thursday, June 25, 2009. CRM Software Managers Can Learn from Sears Mistakes. Colin Beasty from CRM Outsiders. Cites a recent case in which the Federal Trade Commission outed Sears for failing to inform certain customers about how their web surfing habits would be monitored and analyzed against their purchasing history. Although customers willingly signed up for a promotional program, they didn't learn about the extent of the CRM system. Thursday, June 18, 2009. A preference for paper instead of computers.

4

CRM Software Blog: Open Source CRM Software: "Tricky," Impossible, or Troublesome?

http://smallbusinesscrmblog.blogspot.com/2009/12/open-source-crm-software-impossible-or.html

Sunday, December 13, 2009. Open Source CRM Software: Tricky, Impossible, or Troublesome? At Inc. Magazine, Bryce McDonnell offers a testimonial of how he uses free, open source CRM software. To track leads from Twitter, Facebook, and online advertising. His promotions have been successful enough to generate more than 1,000 leads, requiring a strong CRM software solution for filtering and follow-up. Open source solutions, like the Fat Free CRM. One word of caution: Installing Fat Free is a bit tricky.

5

CRM Software Blog: October 2009

http://smallbusinesscrmblog.blogspot.com/2009_10_01_archive.html

Thursday, October 29, 2009. CRM Software Call Transcription Features Becoming More Popular. One of the most daunting tasks for sales teams involves entering leads, quotes, sales, and follow-up details into CRM applications. Some CRM software. Developers hope to speed up or even eliminate the tedious task of manual data entry by integrating call transcription technology directly into users' desktops. While text-to-speech modules for CRM applications. S database for easy, Google-like searching. Keep in min...

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Sunday, January 17, 2010. Pepsi Trades Super Bowl for Social CRM Campaign. Depending on who you root for, the Super Bowl might be more interesting for the commercials than for the game. But there will be one major advertiser missing from the starting lineup this year: Pepsi. The soft drink giant publicly announced in December that it would be redirecting its normal big game budget to an in-house initiative involving CRM software. As Martin Schneider pointed out on the CRM Outsiders blog. In my last piece...

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