guides.sorryapp.com
Sorry™ | Guides | Weathering the Storm | Get the Word Out
https://guides.sorryapp.com/weathering-the-storm/part-two/get-the-word-out.html
Want a Status Page to help put this into practice? Try Sorry for 30 Days. Get the Word Out. Now that your team understands what's going on, it's time to keep your customers updated. Get out there early. Start talking with customers as early as possible. Even if you don’t fully understand what’s going on, explain that you’re looking into things. Put any marketing on hold. Campaigns on pause while the heat is on. The only thing you should be talking to customers about is the incident at hand. If you follow...
blog.sorryapp.com
Your status page just got even faster and even more reliable | SorryApp Blog
https://blog.sorryapp.com/2014/08/14/your-status-page-just-got-even-faster-and-even-more-reliable.html
Skip to main content. Your status page just got even faster and even more reliable. This article is a little old. The information herein might not be too acurate. Your status page just got even faster and even more reliable. We’ve made substantial changes to our infrastructure to ensure your status page is always up and capable of serving thousands of visitors at blistering speeds. Capable of handling 30,000 visitors with 99ms response time.
blog.sorryapp.com
The cons of a canned response | SorryApp Blog
https://blog.sorryapp.com/2014/02/27/the-cons-of-a-canned-response.html
Skip to main content. The cons of a canned response. This article is a little old. The information herein might not be too acurate. The cons of a canned response. Where canned responses come from, and why you should avoid using them. The Laff Box invented by Charley Douglass. Canned responses are related to canned laughter, A solution to the unpredictable volume of live audiences on US television during the 1960s. Bring it to the here and now. When I read updates like these, I check twitter to see if any...
blog.sorryapp.com
Theme your status page to suit your needs and match your brand | SorryApp Blog
https://blog.sorryapp.com/2014/06/16/theme-your-status-page-to-suit-your-needs-and-match-your-brand.html
Skip to main content. Theme your status page to suit your needs and match your brand. This article is a little old. The information herein might not be too acurate. Theme your status page to suit your needs and match your brand. Our biggest venture yet, we’re really excited to announce our new theming feature: Take complete control of your status page design. Customize every line of code. Every last pixel. Our new docs site. Open source tools and examples. And a helping hand if you need it.
blog.sorryapp.com
New Feature | Add status updates to your website with our new Status Bar | SorryApp Blog
https://blog.sorryapp.com/2013/11/25/display-your-status-updates-on-your-website-and-in-your-app.html
Skip to main content. New Feature | Add status updates to your website with our new Status Bar. This article is a little old. The information herein might not be too acurate. Add status updates to your website with our new Status Bar. In an effort to help extend your voice beyond the status page, we are pleased to release our Status Bar. If the user clicks the dismiss button, or if the apology is closed, the bar will disappear and they won’t be shown the apology again. Installing the Status Bar.
docs.sorryapp.com
Sorry™ | Documentation | Theming your Status Page | Structuring your theme | Deploying your theme
https://docs.sorryapp.com/themes/getting-started/deploying-your-theme.html
Theming your Status Page. The Status Page file. Putting your theme live is a simple process. Just zip your files and upload them to your account, or use our Grunt task to automate your deployments. Tip: Create a demo page for testing your theme. While you’re welcome to test your new theme on your live status page it’s probably not a good idea. We always recommend you create another page for testing your theme. Manually deploying your theme. 1 Zip up your theme. 2 Upload your theme to Sorry.
guides.sorryapp.com
Sorry™ | Guides | Weathering the Storm | People and Places
https://guides.sorryapp.com/weathering-the-storm/part-one/people-and-places.html
Want a Status Page to help put this into practice? Try Sorry for 30 Days. Knowing who is involved in responding to a crisis, where they meet, and how they communicate will help save confusion in and amongst the chaos. Organise your team into doers and talkers; those responsible for physically attacking the challenge, who can be left to get on with their task, and those who will speak to other people within the business and your customers. Have a place to talk. Even if your team typically works from home,...
guides.sorryapp.com
Sorry™ | Guides | Weathering the Storm | All Hands Man your Battle Stations
https://guides.sorryapp.com/weathering-the-storm/part-two/all-hands-man-your-battle-stations.html
Want a Status Page to help put this into practice? Try Sorry for 30 Days. All Hands Man your Battle Stations. When things happen to your service, it's important that you bring the team together and get everyone up to speed. We talked in our planning section about having a place to meet, and a means to chat amongst the team. The first step in responding to a crisis is to get everyone together and talking. Take stock of the facts. 5 Get the Word Out (2 minutes). Turn on the bat-signal, get everyone together.
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