srh-customercentricity.blogspot.com

Customer Centricity

This blog sets out my views on what Customer Centricity means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, April 12, 2015. The great importance of making it easy for your customers to buy from you. On the face of it, we might imagine that all organisations will strive to make it easy for their customers to buy from them, but in practice this isn’t necessarily the case. Organisations often make too much of multi-chan...

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This blog sets out my views on what Customer Centricity means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, April 12, 2015. The great importance of making it easy for your customers to buy from you. On the face of it, we might imagine that all organisations will strive to make it easy for their customers to buy from them, but in practice this isn’t necessarily the case. Organisations often make too much of multi-chan...

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Customer Centricity | srh-customercentricity.blogspot.com Reviews

https://srh-customercentricity.blogspot.com

This blog sets out my views on what Customer Centricity means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, April 12, 2015. The great importance of making it easy for your customers to buy from you. On the face of it, we might imagine that all organisations will strive to make it easy for their customers to buy from them, but in practice this isn’t necessarily the case. Organisations often make too much of multi-chan...

INTERNAL PAGES

srh-customercentricity.blogspot.com

1

Customer Experience Professionals CX: A great story from a customer service internet site:

http://srh-customercentricity.blogspot.com/2014/06/a-great-story-from-customer-service.html

Customer Experience Professionals CX. This blog sets out my views on what being a Customer Experience Professional means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Tuesday, June 17, 2014. A great story from a customer service internet site:. Subscribe to: Post Comments (Atom). Books available on Amazon. Customers are the agenda. The Customer Guru Podcast. Check Out my new Podcast Series. View my complete profile.

2

Customer Experience Professionals CX: Both Business Books Customer Centric You and Customer Are The Agenda will be out as Kindle Versions in February 2014

http://srh-customercentricity.blogspot.com/2013/12/both-business-books-customer-centric.html

Customer Experience Professionals CX. This blog sets out my views on what being a Customer Experience Professional means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, December 22, 2013. Both Business Books Customer Centric You and Customer Are The Agenda will be out as Kindle Versions in February 2014. The Customer-Centric You: Making Customers the Focus of Everything You Do. Order in the next 13 hours.

3

Customer Experience Professionals CX: People Centricity - State Side?

http://srh-customercentricity.blogspot.com/2014/06/people-centricity-state-side.html

Customer Experience Professionals CX. This blog sets out my views on what being a Customer Experience Professional means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Tuesday, June 17, 2014. People Centricity - State Side? Just had my personal development book "People Centricity" submitted to an american publishers. Subscribe to: Post Comments (Atom). Books available on Amazon. Customers are the agenda.

4

Customer Experience Professionals CX: The great importance of making it easy for your customers to buy from you

http://srh-customercentricity.blogspot.com/2015/04/the-great-importance-of-making-it-easy.html

Customer Experience Professionals CX. This blog sets out my views on what being a Customer Experience Professional means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, April 12, 2015. The great importance of making it easy for your customers to buy from you. If you do this, you’ll quickly realise that what your customers really want is to be able to deal with your organisation as simply, clearly and easily as po...

5

Customer Experience Professionals CX: Zen and the art of customer service

http://srh-customercentricity.blogspot.com/2015/04/zen-and-art-of-customer-service.html

Customer Experience Professionals CX. This blog sets out my views on what being a Customer Experience Professional means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Monday, April 6, 2015. Zen and the art of customer service. Another main theme of the philosophical content of Zen and the Art of Motorcycle Maintenance is Pirsig’s identification of a concept he calls ‘Quality’. He emphasises that this wa...Of course, the impo...

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Customer Centricity

This blog sets out my views on what Customer Centricity means and how organisations can use the concept to improve their customer engagement, increase their revenue and reduce their costs. Sunday, April 12, 2015. The great importance of making it easy for your customers to buy from you. On the face of it, we might imagine that all organisations will strive to make it easy for their customers to buy from them, but in practice this isn’t necessarily the case. Organisations often make too much of multi-chan...

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