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status.helpscout.net

Help Scout Status

Welcome to Help Scout's home for real-time and historical data on system performance.

http://status.helpscout.net/

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Help Scout Status | status.helpscout.net Reviews
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Welcome to Help Scout's home for real-time and historical data on system performance.
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Help Scout Status | status.helpscout.net Reviews

https://status.helpscout.net

Welcome to Help Scout's home for real-time and historical data on system performance.

INTERNAL PAGES

status.helpscout.net status.helpscout.net
1

Help Scout Status - Incoming Emails Delayed

http://status.helpscout.net/incidents/l4976zzxwkzl

Incident Report for Help Scout. All incoming emails have now been processed and we're back to full speed. Posted about 1 year ago. Aug 10, 2015 - 06:40 EST. Will update again when we've got the all clear! Posted about 1 year ago. Aug 10, 2015 - 05:28 EST. We're experiencing delayed incoming emails due to higher-than-normal error rates on Amazon S3. We'll continue to monitor the progress. Posted about 1 year ago. Aug 10, 2015 - 05:08 EST. Powered by StatusPage.io. Subscribe to updates for.

2

Help Scout Status - Amazon S3 connection errors

http://status.helpscout.net/incidents/kn1v607rffkz

Amazon S3 connection errors. Incident Report for Help Scout. All connections remain stable, so we're resolving this incident. Posted about 1 year ago. Aug 10, 2015 - 17:39 EST. Issue cleared up quickly, inbound queues are back to zero. We'll keep monitoring! Posted about 1 year ago. Aug 10, 2015 - 15:21 EST. Posted about 1 year ago. Aug 10, 2015 - 15:10 EST. Powered by StatusPage.io. Subscribe to updates for. Amazon S3 connection errors.

3

Help Scout Status - Incident History

http://status.helpscout.net/history

Get webhook notifications whenever Help Scout creates an incident, updates an incident, or changes a component status. The URL we should send the webhooks to. We'll send you email if your endpoint fails. Or view our profile. Visit our support site. Get the Atom Feed. No incidents reported for this month. Email queues are just about empty, so we're closing this one out. Apologies for the Friday morning trouble! Oct 28, 12:50-13:30 EST. Oct 12, 10:13-10:21 EST. Sep 19, 12:05-12:35 EST. Help desk API issues.

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developer.helpscout.net developer.helpscout.net

Docs API Overview - Help Scout Developers

http://developer.helpscout.net/docs-api

Each User has a Docs API key, which is separate from any help desk API keys. You can view or regenerate your key from your User Profile, on the API Keys. This is an HTTPS-only API. Authentication is based on API Keys. Each API Key is associated with a Help Scout user. Results returned from various responses are based upon the role of the user to which the API key is tied. To try the API via curl on the command-line, the general form used would be:. Curl - user API KEY:DUMMY PASSWORD API URL. Status: 200 ...

developer.helpscout.net developer.helpscout.net

Create Webhook - Help Scout Developers

http://developer.helpscout.net/help-desk-api/hooks/create

Https:/ api.helpscout.net/v1/ hooks.json. Clients may create and configure up to one webhook per company. A webhook may be configured to receive multiple event notifications (e.g. conversation created, note added). Each request to this API will replace the existing webhook (if any) with the one specified in the request body. For more details about handling Help Scout's webhooks, see this overview. The list of events to subscribe to; the full list is detailed here.

developer.helpscout.net developer.helpscout.net

Custom Apps - Help Scout Developers

http://developer.helpscout.net/custom-apps

Custom Apps enable you to pull data from a 3rd party source into the customer sidebar. Ideally, it would display information that adds context about the customer and your relationship; such as account level/plan, order history, how long they have been a customer or anything else that's important to your business. This example App (image to the right). Two Kinds of Custom Apps. Your custom App can take shape in one of two formats: Dynamic.

wpsaas.net wpsaas.net

3 reasons why you should document status during a crisis - wpSaaS

http://wpsaas.net/3-reasons-document-status-crisis

WordPress Theme and Plugin conflicts. WordPress Support as a Service. Spend more of your time developing your WordPress plugin instead of providing support. 350% faster than average. 3 reasons why you should document status during a crisis. May 5, 2016. By Kyle M. Brown. NOTE: This was originally published by our friends over at wpDocs.co. And we thought you might find value in it. Keeps the customer informed proactively. If something goes wrong your customers will contact you. That is how it works&#...

developer.helpscout.net developer.helpscout.net

List Customers - Help Scout Developers

http://developer.helpscout.net/help-desk-api/customers/list

Https:/ api.helpscout.net/v1/ customers.json. Customers can be filtered on any combination of first name, last name, email, and modifiedSince. Https:/ api.helpscout.net/v1/customers.json? At this time all customers are returned by createdAt date (from newest to oldest). Returns customers that have been modified since the given date/time. Date/time is in UTC. Current page that was passed in on the request. Total number of pages available. Total number of objects available.

developer.helpscout.net developer.helpscout.net

Conversation Object - Help Scout Developers

http://developer.helpscout.net/help-desk-api/objects/conversation

The following fields are returned when listing conversations. The type of conversation. ID of the Mailbox Folder. To which this conversation resides. The conversation number displayed in the UI. This number can be used in combination with the. To construct a URL to the conversation on the Help Scout website. Example:. Https:/ secure.helpscout.net/conversation/ id / number /. The Help Scout user who is currently assigned to this conversation. To which this conversation belongs. Hello, I tried to download ...

developer.helpscout.net developer.helpscout.net

List Mailboxes - Help Scout Developers

http://developer.helpscout.net/help-desk-api/mailboxes/list

Https:/ api.helpscout.net/v1/ mailboxes.json. To request subsequent pages:. Https:/ api.helpscout.net/v1/mailboxes.json? Current page that was passed in on the request. Total number of pages available. Total number of objects available. Objects. Folders are not returned on the Mailbox objects on this call.

developer.helpscout.net developer.helpscout.net

Customer Object - Help Scout Developers

http://developer.helpscout.net/help-desk-api/objects/customer

The following fields are returned when listing customers. Http:/ twitter.com/img/some-avatar.jpg. Type of photo. Possible values include:. Gender of this customer. Possible values include:. Greater Dallas/FT Worth Area. UTC time when this customer was created. UTC time when this customer was modified. In addition to the fields above, the following fields are returned when retrieving a single Customer. I've worked with Vernon before and he's really great. This is the Notes. Field from the user interface.

developer.helpscout.net developer.helpscout.net

Conversations Report - Help Scout Developers

http://developer.helpscout.net/help-desk-api/reports/conversations/conversations

Https:/ api.helpscout.net/v1/ reports/conversations.json. The conversations report provides statistics about conversation volume over a given time range. You may optionally specify two time ranges to see how conversation volume changed between the two ranges. A variety of filters are available as query parameters. Including any of these will result in only conversations that match the filters being included in the report. Date/Time (ISO 8601, in UTC). Date/Time (ISO 8601, in UTC). List of tag identifiers.

developer.helpscout.net developer.helpscout.net

API Clients - Help Scout Developers

http://developer.helpscout.net/help-desk-api/api-clients

We maintain two official API clients and encourage developer-built API clients as well. Official Help Scout Clients. Open source clients for Python, Ruby, Node.js and more are listed on the open source page. While not a true API client, this is an example of communicating with the API via JavaScript:. Https:/ javascriptbase64.googlecode.com/files/base64.js". Https:/ ajax.googleapis.com/ajax/libs/angularjs/1.2.19/angular.js". Help Scout API Key: input. Request sent, loading response.'.

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