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Active Utilities - Support Centre

Welcome to our Support Center. Critical Information Summary - Fast, Faster and Fastest Plan(s). Critical Information Summary - Fibre Plan. Critical Information Summary - Fastnet ADSL2. Spend Management Tool - Your Customer Portal. Data Speed Service Limitations - Residential Fibre and VDSL/ADSL2 Services. PPPoE Internet Connection guide for Apple MAC. PPPoE Internet Connection guide for Windows. General Terms and Conditions. Appointment of an Authorised Representative Policy. Complaints: 1300 587 623.

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Welcome to our Support Center. Critical Information Summary - Fast, Faster and Fastest Plan(s). Critical Information Summary - Fibre Plan. Critical Information Summary - Fastnet ADSL2. Spend Management Tool - Your Customer Portal. Data Speed Service Limitations - Residential Fibre and VDSL/ADSL2 Services. PPPoE Internet Connection guide for Apple MAC. PPPoE Internet Connection guide for Windows. General Terms and Conditions. Appointment of an Authorised Representative Policy. Complaints: 1300 587 623.
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Active Utilities - Support Centre | support.activeutilities.com.au Reviews

https://support.activeutilities.com.au

Welcome to our Support Center. Critical Information Summary - Fast, Faster and Fastest Plan(s). Critical Information Summary - Fibre Plan. Critical Information Summary - Fastnet ADSL2. Spend Management Tool - Your Customer Portal. Data Speed Service Limitations - Residential Fibre and VDSL/ADSL2 Services. PPPoE Internet Connection guide for Apple MAC. PPPoE Internet Connection guide for Windows. General Terms and Conditions. Appointment of an Authorised Representative Policy. Complaints: 1300 587 623.

INTERNAL PAGES

support.activeutilities.com.au support.activeutilities.com.au
1

Telecommunications Customer Charter – Active Utilities - Support Centre

http://support.activeutilities.com.au/hc/en-us/articles/201445240-Telecommunications-Customer-Charter

Active Utilities - Support Centre. Terms, Policies and Forms. Our Customer Charter and Useful External Links. March 26, 2014 01:07. Please download this document via the following link:. Active Utilities Customer Charter - Telecomunications 2014.pdf. General Terms and Conditions. General Enquiries: 1300 587 623. Faults and Tech Support: 1300 026 667. Complaints: 1300 587 623.

2

Critical Information Summary - Fastnet ADSL2+ – Active Utilities - Support Centre

http://support.activeutilities.com.au/hc/en-us/articles/201430424-Critical-Information-Summary-Fastnet-ADSL2-

Active Utilities - Support Centre. Critical Information Summary (CIS). Critical Information Summary - Fastnet ADSL2. March 25, 2014 01:26. Please a link below to our Critical Information Summary for Active Utilities residential Fastnet ADSL2 Service. For further information on this service please contact our office Monday to Friday 09:00 17:00 excluding public holidays. CIS Fastnet ADSL2 Jan 2015.pdf. PPPoE Internet Connection guide for Apple MAC. General Enquiries: 1300 587 623. Complaints: 1300 587 623.

3

Critical Information Summary (CIS) – Active Utilities - Support Centre

http://support.activeutilities.com.au/hc/en-us/categories/200103870-Critical-Information-Summary-CIS-

Active Utilities - Support Centre. Critical Information Summary (CIS). Critical Information Summary (CIS). Critical Information Summary - ADSL2 Internet Plans. Critical Information Summary - ADSL2 Internet and Voice Plans. Critical Information Summary - NBN Internet Only Plans. Critical Information Summary - NBN Internet and Voice Plans. Critical Information Summary - Fast, Faster and Fastest Plan(s). Critical Information Summary - Fibre Plan. See all 7 articles. General Enquiries: 1300 587 623.

4

Complaints Handling Policy – Active Utilities - Support Centre

http://support.activeutilities.com.au/hc/en-us/articles/201349920-Complaints-Handling-Policy

Active Utilities - Support Centre. March 18, 2014 06:55. You have a right to complain, and if you do we will deal with your complaint in a fair, efficient, objective manner and through a transparent process. We strive to solve any problems you may have during your first contact with us. We will not charge you for dealing with your complaint in most instances, and we will never charge you without telling you first. If cost recovery charges apply, we will tell you before charging you (and you may of course...

5

FAQ's – Active Utilities - Support Centre

http://support.activeutilities.com.au/hc/en-us/categories/200089700-FAQ-s

Active Utilities - Support Centre. General Enquiries: 1300 587 623. Faults and Tech Support: 1300 026 667. Complaints: 1300 587 623.

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LINKS TO THIS WEBSITE

activeutilities.com.au activeutilities.com.au

Centralised Hot Water Solutions for Building Owners

https://www.activeutilities.com.au/building-owner/utility-infrastructure-providers

Call 1300 587 623. Call 1300 587 623. Need to install 39,000 metres of. Electrical conduit to power. Purchasing centralised hot water (or bulk hot water) works out cheaper for many multi-tenant residential environments. A typical gas centralised hot water system supplying residential dwellings includes:. One or more central hot water heaters, with corresponding gas/water meters. Insulated piping to each apartment, with individual hot water meters. Download the Active Utilities app.

activeutilities.com.au activeutilities.com.au

Private Metering | Private Electricity Meters

https://www.activeutilities.com.au/building-owner/private-metering

Call 1300 587 623. Call 1300 587 623. Need to install 39,000 metres of. Electrical conduit to power. Private electricity and utilities metering is the best way to manage the energy usage of individual tenants, creating opportunities for the customisation of utilities that increase profits, bulk-buy incentives and attractive savings for both you and your customers. Be it a new development, or an existing multi-tenant building, our end-to-end embedded network. Specialised metering consultancy services.

activeutilities.com.au activeutilities.com.au

Embedded Networks for Multi Tenanted Buildings

https://www.activeutilities.com.au/building-owner/business-electricity-suppliers

Call 1300 587 623. Call 1300 587 623. We specialise in evaluating, designing and developing embedded networks. For a variety of ‘Greenfield’ and ‘Brownfield’ multi-tenanted properties. Lifestyle and academic facilities. We supply homes and businesses with electricity, water and telco services 24hrs a day, 365 days a year. Active Life is our Active Utilities program designed to give back to you, your friends and family and the community as a whole. Download the Active Utilities app.

activeutilities.com.au activeutilities.com.au

Telecommunications for Multi Tenanted Buildings

https://www.activeutilities.com.au/building-owner/energy-management-solutions

Call 1300 587 623. Call 1300 587 623. Need to install 39,000 metres of. Electrical conduit to power. Consolidation of Building Services. We partner with leading multi-tenanted developers, builders and communications contractors to ensure your new or existing housing/commercial development is provided with future proofed state of the art utilities. With unmatched expertise and experience as a multi-tenant location specialist, we deliver complete solutions. Download the Active Utilities app.

activeutilities.com.au activeutilities.com.au

Utility Services Company | Utility Infrastructure Providers

https://www.activeutilities.com.au/about-us/careers

Call 1300 587 623. Call 1300 587 623. We serve the needs of present. Active Utilities is one of Australia’s leading innovators and providers of utility infrastructure services. A fully integrated energy company, Active Utilities supplies multi-tenant homes and businesses with electricity, bulk hot water, telco services and ongoing support 24 hours a day, 365 days a year. The Embedded Networks specialists. Our approach to sustainability is a simple one:. In long-term solutions that will reduce our depende...

activeutilities.com.au activeutilities.com.au

Utility Services Company | Utility Infrastructure Providers

https://www.activeutilities.com.au/about-us/sustainability

Call 1300 587 623. Call 1300 587 623. We serve the needs of present. Active Utilities is one of Australia’s leading innovators and providers of utility infrastructure services. A fully integrated energy company, Active Utilities supplies multi-tenant homes and businesses with electricity, bulk hot water, telco services and ongoing support 24 hours a day, 365 days a year. The Embedded Networks specialists. Our approach to sustainability is a simple one:. In long-term solutions that will reduce our depende...

activeutilities.com.au activeutilities.com.au

Utility Services Company | Utility Infrastructure Providers

https://www.activeutilities.com.au/about-us

Call 1300 587 623. Call 1300 587 623. We serve the needs of present. Active Utilities is one of Australia’s leading innovators and providers of utility infrastructure services. A fully integrated energy company, Active Utilities supplies multi-tenant homes and businesses with electricity, bulk hot water, telco services and ongoing support 24 hours a day, 365 days a year. The Embedded Networks specialists. Our approach to sustainability is a simple one:. In long-term solutions that will reduce our depende...

activeutilities.com.au activeutilities.com.au

Utility Services Company | Utility Infrastructure Providers

https://www.activeutilities.com.au/tenants-utility-providers/what-we-do

Call 1300 587 623. Call 1300 587 623. We serve the needs of present. Active Utilities is one of Australia’s leading innovators and providers of utility infrastructure services. A fully integrated energy company, Active Utilities supplies multi-tenant homes and businesses with electricity, bulk hot water, telco services and ongoing support 24 hours a day, 365 days a year. The Embedded Networks specialists. Our approach to sustainability is a simple one:. In long-term solutions that will reduce our depende...

activeutilities.com.au activeutilities.com.au

NBN Consolidated Building Services

https://www.activeutilities.com.au/building-owner/industries

Call 1300 587 623. Call 1300 587 623. Need to install 39,000 metres of. Electrical conduit to power. Consolidation of Building Services. Under the Federal Government’s new scheme for the National Broadband Network (NBN) infrastructure roll out, developers are now playing a much bigger role in how their properties gain access to the NBN. New reforms as recommended in the ‘Vertigan Report’ will:. Simply put, Greenfield sites must now contribute to the cost associated with the installation of the NBN network.

activeutilities.com.au activeutilities.com.au

Private Utility Network Billing Solutions

https://www.activeutilities.com.au/building-owner/billing

Call 1300 587 623. Call 1300 587 623. Need to install 39,000 metres of. Electrical conduit to power. Manage your own private network. Customise your billing service to include cost allocation, reconciliation and re-rating for your tenants. Free up internal resources. Obtain access to our expertise in meeting legislative requirements. We supply homes and businesses with electricity, water and telco services 24hrs a day, 365 days a year. Download the Active Utilities app.

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