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Find new ways to use Atera, Ask us anything

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). Is your solution a SaaS service? Do you sell in Europe / US? Or Where do you operate? Are there CRM features in the Software? Do you have a customer Portal in your Software? What makes your backup solution special? What platforms do you backup? Do you do a have remote control? Can I monitor Desktops / Laptops?

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Find new ways to use Atera, Ask us anything | support.atera.com Reviews

https://support.atera.com

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). Is your solution a SaaS service? Do you sell in Europe / US? Or Where do you operate? Are there CRM features in the Software? Do you have a customer Portal in your Software? What makes your backup solution special? What platforms do you backup? Do you do a have remote control? Can I monitor Desktops / Laptops?

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1

What makes your backup solution special? – Atera Support

http://support.atera.com/hc/en-us/articles/205809207-What-makes-your-backup-solution-special-

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). What makes your backup solution special? We do have an option to do a backup to local drive, We do Cloud and Local backup together. Was this article helpful? 1 out of 2 found this helpful. November 05, 2016 18:50. What platforms do you backup? What is your pricing model? Create a new Online Backup client. Do you have an integrated Remote Support tool?

2

Knowledge Base – Atera Support

http://support.atera.com/hc/en-us/categories/200160416-Knowledge-Base

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. Knowledge Base - Professional Services Automation (PSA). RMM - Remote Monitoring and Management. Automated PC Name Change Support. IT Automation Feedback Summary Email. Patch, Script, IT Automation and Maintenance Feedback Reporting. Add Patch install date to Patch management window. Last Boot Time added to Agent Dashboard. Extend Event Viewer Log Alerts. See all 65 articles. Professional Services Automation (PSA). See all 24 articles.

3

Can I monitor Desktops / Laptops? – Atera Support

http://support.atera.com/hc/en-us/articles/205116658-Can-I-monitor-Desktops-Laptops-

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). Remote Monitoring and Management (RMM). Can I monitor Desktops / Laptops? Yes you can monitor desktops, laptops, and servers. Was this article helpful? 0 out of 0 found this helpful. Do you have an integrated Remote Support tool? What is your pricing model? How does Atera compare to your competitors? How do I monitor Microsoft service status? Release Notes thru: 09-14-2015.

4

FAQ (Frequently Asked Questions) – Atera Support

http://support.atera.com/hc/en-us/categories/200293597-FAQ-Frequently-Asked-Questions-

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). FAQ (Frequently Asked Questions). Ensuring Privacy and Security in the Atera Cloud. Is your solution Software as a Service (SaaS)? Do you sell in Europe / US? Or Where do you operate? How does Atera compare to your competitors? Do you have an option to install your software locally (on premise)? What is your pricing model? What is included in the Per Technician pricing? Can I monitor Desktops / Laptops?

5

Are there CRM features in the Software? – Atera Support

http://support.atera.com/hc/en-us/articles/205116448-Are-there-CRM-features-in-the-Software-

WE ARE HERE TO HELP! Find new ways to use Atera, Ask us anything. FAQ (Frequently Asked Questions). Professional Services Automation (PSA). Are there CRM features in the Software? Yes, the system has full CRM capabilities, including Contract and financial information, SLA’s, Contact information, technical information, notes and is fully configurable for you to add any fields you need. Was this article helpful? 0 out of 1 found this helpful. Do you have a customer Portal in your Software?

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Find new ways to use Atera, Ask us anything

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