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support.castingwords.com

CastingWords Support

Check your existing requests. Welcome to the CastingWords Support Site. Nathan McFarland September 18, 2008. CastingWords has changed our support process. Our goal is to provide prompter responses to your requests. This site is part of the process. We handle customer support inquries between 10 am and 5 pm Monday through Friday, U.S. Mountain Time.

http://support.castingwords.com/

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CastingWords Support | support.castingwords.com Reviews
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Check your existing requests. Welcome to the CastingWords Support Site. Nathan McFarland September 18, 2008. CastingWords has changed our support process. Our goal is to provide prompter responses to your requests. This site is part of the process. We handle customer support inquries between 10 am and 5 pm Monday through Friday, U.S. Mountain Time.
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CastingWords Support | support.castingwords.com Reviews

https://support.castingwords.com

Check your existing requests. Welcome to the CastingWords Support Site. Nathan McFarland September 18, 2008. CastingWords has changed our support process. Our goal is to provide prompter responses to your requests. This site is part of the process. We handle customer support inquries between 10 am and 5 pm Monday through Friday, U.S. Mountain Time.

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support.castingwords.com support.castingwords.com
1

CastingWords Support

http://support.castingwords.com/requests

We handle customer support inquries between 10 am and 5 pm Monday through Friday, U.S. Mountain Time. We do not answer very many reqeusts on the weekends - however we do check in to make sure there is nothing time-critical (e.g., someone did not receive their one-day transcription on Friday.).

2

CastingWords Support

http://support.castingwords.com/anonymous_requests/new

Please enter the details of your request. A member of our support staff will respond as soon as possible. This is the ID of the order in question. Or drop files here.

3

CastingWords Support

http://support.castingwords.com/tickets/4044

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castingwords.com castingwords.com

Audio Transcription FAQ

https://castingwords.com/support/transcription-faq.html

Questions about our Audio Transcription Services. What is your guarantee policy for 1-day and 1-week orders? Is the price really per minute of audio? Do you have a sample transcript? What format are the finished transcripts delivered in? What is the notes box for? Why get an account? Does CastingWords skip the ads in an audio file? How many speakers are too many? What quality of audio does CastingWords accept? What is meant by difficult audio quality? Do you transcribe verbatim? Can I use FTP? For comple...

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Check your existing requests. Welcome to the CastingWords Support Site. Nathan McFarland September 18, 2008. CastingWords has changed our support process. Our goal is to provide prompter responses to your requests. This site is part of the process. We handle customer support inquries between 10 am and 5 pm Monday through Friday, U.S. Mountain Time.

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