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How do I Download the Remotely.com App? How else are residents using the service? How to Connect the Smart Hub to the internet. What if I lose my Phone? The hub is down. How do I get it back up? How much can I save with a smart thermostat? See all 12 articles. What is remotely.com? Will my staff need to download the app on their personal smart devices? How is Maintenance using the service? Should we automate our model(s)? How does the on site team manage access? See all 27 articles.

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How do I Download the Remotely.com App? How else are residents using the service? How to Connect the Smart Hub to the internet. What if I lose my Phone? The hub is down. How do I get it back up? How much can I save with a smart thermostat? See all 12 articles. What is remotely.com? Will my staff need to download the app on their personal smart devices? How is Maintenance using the service? Should we automate our model(s)? How does the on site team manage access? See all 27 articles.

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Remotely Help Center | support.remotely.com Reviews

https://support.remotely.com

How do I Download the Remotely.com App? How else are residents using the service? How to Connect the Smart Hub to the internet. What if I lose my Phone? The hub is down. How do I get it back up? How much can I save with a smart thermostat? See all 12 articles. What is remotely.com? Will my staff need to download the app on their personal smart devices? How is Maintenance using the service? Should we automate our model(s)? How does the on site team manage access? See all 27 articles.

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support.remotely.com

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What if I lose my Phone? – Remotely Help Center

http://support.remotely.com/hc/en-us/articles/202057274-What-if-I-lose-my-Phone-

What if I lose my Phone? August 20, 2015 18:22. You can use remotely.com from any device. If you lose your phone, you can simply login to your account at remotely.com on a computer, tablet or another smartphone and reset your password. Was this article helpful? 0 out of 0 found this helpful. The hub is down. How do I get it back up?

2

Where is the best place is to install/set the water sensors and how do they work? – Remotely Help Center

http://support.remotely.com/hc/en-us/articles/203814084-Where-is-the-best-place-is-to-install-set-the-water-sensors-and-how-do-they-work-

Where is the best place is to install/set the water sensors and how do they work? March 07, 2016 15:38. The best place to locate a water sensor is usually under the appliance, sink, or water heater that you would like to monitor for leaks. Place the sensor on a flat surface where any leaking water is likely to pool. Any system users who have notifications set for Water Sensors will be notified according to their notification preference(s) if the sensor detects water. Was this article helpful?

3

Will my staff need to download the app on their personal smart devices? – Remotely Help Center

http://support.remotely.com/hc/en-us/articles/205289750-Will-my-staff-need-to-download-the-app-on-their-personal-smart-devices-

Will my staff need to download the app on their personal smart devices? August 08, 2015 18:01. This is entirely dependent on the corporate policy of the Owner/Management Group. It is recommended that access be limited to a company issue smart phone or tablet. Was this article helpful? 0 out of 0 found this helpful. What if the batteries go down on the locks?

4

Does the entire system need to be installed in order to test? – Remotely Help Center

http://support.remotely.com/hc/en-us/articles/203814104-Does-the-entire-system-need-to-be-installed-in-order-to-test-

Does the entire system need to be installed in order to test? March 07, 2016 15:38. While it would be easier and more efficient to install all devices for a specific unit before testing, you can certainly install one or more devices and test them at any time as long as the hub is active. Was this article helpful? 0 out of 0 found this helpful. What are the requirements for smart thermostats as it relates to an HVAC system? Where is the best place is to install/set the water sensors and how do they work?

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How do we test the system to ensure it is operating properly? – Remotely Help Center

http://support.remotely.com/hc/en-us/articles/204159030-How-do-we-test-the-system-to-ensure-it-is-operating-properly-

How do we test the system to ensure it is operating properly? March 07, 2016 15:38. Testing can be accomplished in multiple ways. Usually, a service professional will be installing the devices and a document explaining the process is included in each remotely box. The process starts with connecting the hub to the internet. The next step is to install the devices and then call remotely support so we can help test the devices. Was this article helpful? 0 out of 0 found this helpful.

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