support.springahead.com

SpringAhead Help & Support

Everyone needs a little help. Send us an Email. Or give us a call at 888-874-1118 ext. 2 Mon - Fri 7am - 6pm PST (GMT-8). Join us for a free class that will help you learn more about our products! The following webinars are coming up soon. If you'd like to join, just click the link to sign up. We're working hard to schedule classes. Support Hours: Mon - Fri 7am - 6pm PST (GMT-8). Customer service software powered by Desk.com.

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Everyone needs a little help. Send us an Email. Or give us a call at 888-874-1118 ext. 2 Mon - Fri 7am - 6pm PST (GMT-8). Join us for a free class that will help you learn more about our products! The following webinars are coming up soon. If you'd like to join, just click the link to sign up. We're working hard to schedule classes. Support Hours: Mon - Fri 7am - 6pm PST (GMT-8). Customer service software powered by Desk.com.

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SpringAhead Help & Support | support.springahead.com Reviews

https://support.springahead.com

Everyone needs a little help. Send us an Email. Or give us a call at 888-874-1118 ext. 2 Mon - Fri 7am - 6pm PST (GMT-8). Join us for a free class that will help you learn more about our products! The following webinars are coming up soon. If you'd like to join, just click the link to sign up. We're working hard to schedule classes. Support Hours: Mon - Fri 7am - 6pm PST (GMT-8). Customer service software powered by Desk.com.

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support.springahead.com

1

SpringAhead Timesheets

https://support.springahead.com/customer/portal/topics/32628-timesheets/articles

How do I turn on Payroll Items in QuickBooks? QuickBooks Payroll subscribers will always have payroll items turned on. If you are not using QuickBooks Payroll, payroll items are optional. Follow these steps to turn them on: Click Help in QuickBooks, select QuickBooks Help Type in Manual Payroll in the Search function . How do I create and add custom time types? Should a timesheet be processed even if the user did not work any hour. How do I record and track non-billable time like sick, vacation, and h.

2

SpringAhead Approvals

https://support.springahead.com/customer/portal/topics/32684-approvals/articles

How do I unapprove time that has been approved by a manager? Only an administrator can unapprove time that has been approved by a manager. Follow these steps to unapprove time: Log in as an administrator Click Review Locate the timecard to be unapproved Click the Edit icon . How is expense approval different from time approval? What is the difference between time and expense approvals in SpringAhead? Why are my timesheets still shown as unapproved after it's been s.

3

SpringAhead Request Support

https://support.springahead.com/customer/portal/emails/new

Rsaquo; Email Us. Your email address (required). Company Name: Issue/Question:. Customer service software powered by Desk.com.

4

SpringAhead Payroll and Payments

https://support.springahead.com/customer/portal/topics/32787-payroll-and-payments/articles

How do I export to a Payroll provider that isn't listed on Spring. SpringAhead can export payroll information in a format specific to any payroll software vendor that can import data in CSV (Common Separated Values) format. If you know the format required, you can specify the layout within SpringConnect. In SpringAhead, set the employee Payroll software to Custom. How do I set up Multiple Payroll Items per regular hours worked? Is there any way to show say 8 hours for payroll but only charge clien. How t...

5

SpringAhead Admin Review

https://support.springahead.com/customer/portal/topics/32694-admin-review/articles

How can I unprocess, edit or delete a weekly timesheet? Here is how to edit or delete a WEEKLY timesheet. Instructions for DAILY timesheets can be found HERE. A timesheet can be sent back to the Review Approval or Time Entry screens. To do any of these, follow these instructions: Locate the timesheet you want to unprocess or modify in Invoic. How can I unprocess, edit or delete a daily timesheet? How do I fix Bill Rate errors? How do I change or delete a timecard after it has been approved? An employee c...

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