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Coaching By The Balls | You Get The Customers You Deserve. Customer Service Tales.You Get The Customers You Deserve. Customer Service Tales.
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You Get The Customers You Deserve. Customer Service Tales.
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Coaching By The Balls | You Get The Customers You Deserve. Customer Service Tales. | tammyballforchange.wordpress.com Reviews
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You Get The Customers You Deserve. Customer Service Tales.
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About | Coaching By The Balls
https://tammyballforchange.wordpress.com/about
Coaching By The Balls. You Get The Customers You Deserve. Customer Service Tales. I help organisations improve their levels of customer service and customer loyalty. All businesses exist because of their customers, both external and internal. Improving the customer experience ensures the business continues to exist. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). Notify me of new comments via email.
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programme management | Mike and the Customer
https://mikeandthecustomer.com/tag/programme-management
Mike and the Customer. About Mike and the Customer. Tag Archives: programme management. The programme is not the problem. April 21, 2015. Programmes and initiatives are prone to fail. The best way to succeed is through rigorous thinking and relentless attention. This is hard. Getting an organisation do so is the mark of a modern leader. Management fads. IT systems. Training. What do these have in common? And they usually fail. First, initiatives lead organisations to stop thinking. Some new management bu...
Management Fad | Mike and the Customer
https://mikeandthecustomer.com/tag/management-fad-2
Mike and the Customer. About Mike and the Customer. Tag Archives: Management Fad. Big Data: the new (snake) oil? February 2, 2015. In God we trust. All others bring data. Data, we hear, is “ …the new oil. 8220; It is the next big thing, the new realm of business opportunity, the them thar hills. Where we can all dig for gold. Big Data, it is claimed, shows us flu outbreaks. Before they happen, tells how the stock market is going to move today. And knows if you are pregnant before your father does. The co...
How Big Data will change Marketing (part 1) | Mike and the Customer
https://mikeandthecustomer.com/2013/06/05/how-big-data-will-change-marketing-part-1
Mike and the Customer. About Mike and the Customer. How Big Data will change Marketing (part 1). June 5, 2013. If Big Data delivers what it promises, then the implications for Marketing – and indeed, all of business – will be profound. Before we can understand what these implications might be, we first need to understand what Big Data actually is. The promise of the new oil. Big Data, we hear, is “ …the new oil”. Tell how the stock market is going to move today. I believe, however, that most of us with a...
The programme is not the problem | Mike and the Customer
https://mikeandthecustomer.com/2015/04/21/the-programme-is-not-the-problem
Mike and the Customer. About Mike and the Customer. The programme is not the problem. April 21, 2015. Programmes and initiatives are prone to fail. The best way to succeed is through rigorous thinking and relentless attention. This is hard. Getting an organisation do so is the mark of a modern leader. Management fads. IT systems. Training. What do these have in common? And they usually fail. First, initiatives lead organisations to stop thinking. Second, they divert attention. Some new management buzzwor...
Management | Mike and the Customer
https://mikeandthecustomer.com/tag/management
Mike and the Customer. About Mike and the Customer. The programme is not the problem. April 21, 2015. Programmes and initiatives are prone to fail. The best way to succeed is through rigorous thinking and relentless attention. This is hard. Getting an organisation do so is the mark of a modern leader. Management fads. IT systems. Training. What do these have in common? And they usually fail. First, initiatives lead organisations to stop thinking. Second, they divert attention. Some new management buzzwor...
Implementation | Mike and the Customer
https://mikeandthecustomer.com/category/implementation
Mike and the Customer. About Mike and the Customer. The programme is not the problem. April 21, 2015. Programmes and initiatives are prone to fail. The best way to succeed is through rigorous thinking and relentless attention. This is hard. Getting an organisation do so is the mark of a modern leader. Management fads. IT systems. Training. What do these have in common? And they usually fail. First, initiatives lead organisations to stop thinking. Second, they divert attention. Some new management buzzwor...
4 pillars of customer experience | Mike and the Customer
https://mikeandthecustomer.com/2013/07/08/the-4-pillars-of-customer-experience
Mike and the Customer. About Mike and the Customer. 4 pillars of customer experience. July 8, 2013. I set up MikeAndTheCustomer to help companies to make things better for customers. Four principles which would drive what we do here. I consider these to be the most important factors in shaping the customer experience. To me, they pretty much describe the whole customer experience ball game. Let me explain why I chose these principles to guide what we do. This principle means not trying to make every cust...
Big Data: the new (snake) oil? | Mike and the Customer
https://mikeandthecustomer.com/2015/02/02/big-data-the-new-snake-oil
Mike and the Customer. About Mike and the Customer. Big Data: the new (snake) oil? February 2, 2015. In God we trust. All others bring data. Data, we hear, is “ …the new oil. 8220; It is the next big thing, the new realm of business opportunity, the them thar hills. Where we can all dig for gold. Big Data, it is claimed, shows us flu outbreaks. Before they happen, tells how the stock market is going to move today. And knows if you are pregnant before your father does. Perhaps, but I doubt it. The consult...
Behaviour change | Mike and the Customer
https://mikeandthecustomer.com/tag/behaviour-change
Mike and the Customer. About Mike and the Customer. Tag Archives: Behaviour change. The programme is not the problem. April 21, 2015. Programmes and initiatives are prone to fail. The best way to succeed is through rigorous thinking and relentless attention. This is hard. Getting an organisation do so is the mark of a modern leader. Management fads. IT systems. Training. What do these have in common? And they usually fail. First, initiatives lead organisations to stop thinking. Some new management buzzwo...
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Coaching By The Balls | You Get The Customers You Deserve. Customer Service Tales.
Coaching By The Balls. You Get The Customers You Deserve. Customer Service Tales. It seems we can’t find what you’re looking for. Perhaps searching can help. Create a free website or blog at WordPress.com. Coaching By The Balls. Create a free website or blog at WordPress.com.
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