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The Teleperformance South Africa blog
The worst customer service in South Africa is from… | Teleperformance South Africa
https://teleperformancesa.wordpress.com/2013/10/29/the-worst-customer-service-in-south-africa-is-from
The Teleperformance South Africa blog. Do South Africans really expect poor service? The worst customer service in South Africa is from. October 29, 2013. New research from customer service research experts Interactive Intelligence. Has found that South African customers consider government departments and utility companies to have the worst customer service, compared to all other industry sectors. The shocking result that 85 per cent of South Africans believe that government agencies offer the worst cus...
Julia Gibbs | Teleperformance South Africa
https://teleperformancesa.wordpress.com/author/juliagibbs1
The Teleperformance South Africa blog. Author Archives: Julia Gibbs. The worst customer service in South Africa is from. October 29, 2013. New research from customer service research experts Interactive Intelligence has found that South African customers consider government departments and utility companies to have the worst customer service, compared to all other industry sectors. Hotels ranked highest in terms of both … Continue reading →. Do South Africans really expect poor service? October 22, 2013.
Do South Africans really expect poor service? | Teleperformance South Africa
https://teleperformancesa.wordpress.com/2013/10/22/do-south-africans-really-expect-poor-service
The Teleperformance South Africa blog. Social customer service changes everything. The worst customer service in South Africa is from →. Do South Africans really expect poor service? October 22, 2013. Do you expect great service when you interact with brands as a customer? Most of us do, but Paul Galatis, a director of Yuppiechef.com. He talked about a knife that his company sent to a customer with a broken handle. During his lecture, Galatis pointed out that great customer service is as simple as treati...
Teleperformance South Africa | The Teleperformance South Africa blog | Page 2
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The Teleperformance South Africa blog. Newer posts →. Research: South Africa shows great promise in BPO. August 16, 2012. Recent data from global industry analyst Frost and Sullivan. Shows great promise for the Business Process Outsourcing (BPO) sector in South Africa. Ishe Zingoni, an industry analyst at Frost and Sullivan, explained to Business Tech Magazine: The call centre market in South Africa is well-established and highly sophisticated in terms of technology adoption and services offered. Develop...
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Teleperformance Philippines | The world's largest call center company
The world's largest call center company. Take the Great T-shirt Design Challenge! Take the Great T-shirt Design Challenge! Teleperformance Philippines is launching #TPProud, the search for the most creative T-shirt designs. Win P30,000 cash plus a chance for the top winning design to be featured in the Citizen of the World (COTW) Store. Unleash your creativity and talent! Create a work of art that showcases the moments that made you proud to be a Teleperformance fan. 9 Entries must be submitted from Augu...
Teleperformance Polska | Infolinie obsługa | benchmarking infolinii
Monitoring działań ATL / BTL. Telefoniczne badania opinii i rynku. Cati – wywiady telefoniczne. Doradztwo biznesowe przy sprzedaży. Telefoniczna weryfikacja baz danych. Teleperformance Polska, członek Grupy Teleperformance – światowego lidera w branży Call Center / Contact Center. Teleperformance Polska należy do Grupy Teleperformance. Światowego lidera na rynku usług outsourcingu w zakresie zarządzania relacjami z klientem i telefonicznych centrów obsługi klienta. Działamy elastycznie, nasz priorytet to...
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Teleperformance Russia
Добро пожаловать в блог Teleperformance Russia and Ukraine! Здесь мы публикуем наиболее интересные факты и новости, связанные с рынком услуг аутсорсинговых контакт-центров. Отправить по электронной почте. Написать об этом в блоге. РАЗВЕ КЛИЕНТСКИЙ ОПЫТ НЕ УНИКАЛЕН ДЛЯ КАЖДОГО ЧЕЛОВЕКА? КАК УЗНАТЬ, ЧТО НА САМОМ ДЕЛЕ ЦЕННО ДЛЯ КЛИЕНТА? Как только клиент получает заказ, он проверяет его содержимое на соответствие заказанному. Интересно отметить, что клиент куда большее внимание уделяет тому, на сколько быст...
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teleperformancesa.wordpress.com
Teleperformance South Africa | The Teleperformance South Africa blog
The Teleperformance South Africa blog. The worst customer service in South Africa is from. October 29, 2013. New research from customer service research experts Interactive Intelligence. Has found that South African customers consider government departments and utility companies to have the worst customer service, compared to all other industry sectors. The shocking result that 85 per cent of South Africans believe that government agencies offer the worst customer service across all industry sectors must...
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Teleperformance UK | The Teleperformance UK Blog
The Teleperformance UK Blog. Real Leadership Means Listening To Your Customers. August 11, 2015. About the problems some executives have identifying with their own customers. The Institute of Customer Service research I referred to shows clearly that many executives have no idea what the customer really wants and don’t appear to care about the information their subordinates send up the boardroom. But is this attitude just one part of a wider issue in modern management today? By corporate leaders that hav...
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