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Leadership | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/category/lessons-in-leadership
It Is Not The Union’s Fault! July 17, 2016. I left New York over a year ago, and it’s a good time to revisit some of my memories of how it was working in the city and how I now feel about the challenges and opportunities that come with it. I worked in New York from 2007 to 2008 as floor supervisor and with that as a member of the union, and again from 2009 to 2015 as housekeeping manager, and most recently as director of housekeeping with a unionized team of almost 200 employees. I also believe that ther...
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Guest Services | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/category/guest-services
Category Archives: Guest Services. Personalized Guest Service So Simple. February 22, 2016. W Hotels And The Modern Butler Service. March 20, 2015. WhateverWhenever is not only a department of W Hotels that handles guest requests amongst many other tasks, it is also a mindset and service philosophy. Whatever you want, whenever you want it (just as long as it’s legal and moral). Isn’t that pretty much what a butler is doing? Continue reading W Hotels And The Modern Butler Service. February 6, 2015. Contin...
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How To | HOTELIERS OF TOMORROW
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Category Archives: How To. Do You Have The Right Attitude For Success? June 13, 2015. While I was responsible for smaller teams before my first real management position was as Assistant Housekeeping Manager in New York. I didn’t know much about management, let alone leadership at this point. I was very good at what I was doing and knew exactly how things had to get done the right way, but I didn’t know yet how to lead people or how to create a successful culture. What To Do First When Starting A New Job.
hotelierinc.com
leadership | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/tag/leadership
It Is Not The Union’s Fault! July 17, 2016. I left New York over a year ago, and it’s a good time to revisit some of my memories of how it was working in the city and how I now feel about the challenges and opportunities that come with it. I worked in New York from 2007 to 2008 as floor supervisor and with that as a member of the union, and again from 2009 to 2015 as housekeeping manager, and most recently as director of housekeeping with a unionized team of almost 200 employees. I also believe that ther...
hotelierinc.com
Fake It Until You Become It | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/fake-it-until-you-become-it
Fake It Until You Become It. February 21, 2015. All this has an effect of how well we are being perceived by others. We know that how we feel does influence our body language, and Amy Cuddy is proving that the exact opposite works as well. Our body language (even if only faked) does influence our mind and how we feel about ourselves. Take a moment to watch Amy’s speech ‘Your Body Language Shapes Who You Are’ on TED and learn her inspiring story (in my opinion one of the best TED talks). YOU MAY ALSO LIKE.
insightsfromauthors.com
Interview with Cameron Morrissey: On What it Means to Lead and Manage Effectively
http://www.insightsfromauthors.com/2015/07/interview-with-cameron-morrissey-on-what-it-means-to-lead-and-manage-effectively
A Vera Ng'oma Blog. Interview with Cameron Morrissey: On What it Means to Lead and Manage Effectively. July 14, 2015. Vera: You write a popular blog on management and recently published the book, the ‘’7 deadly sins of leadership’ . What distinction do you make between management and leadership and what do you see as the biggest challenge in each of these two areas? Vera: What’s more damaging for an organization; when there’s a failing in leadership or in management? Vera: In your new book ‘’The 7 sins o...
hotelierinc.com
amy cuddy | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/tag/amy-cuddy
Tag Archives: amy cuddy. Fake It Until You Become It. February 21, 2015. All this has an effect of how well we are being perceived by others. We know that how we feel does influence our body language, and Amy Cuddy is proving that the exact opposite works as well. Our body language (even if only faked) does influence our mind and how we feel about ourselves. Continue reading Fake It Until You Become It. Fake it until you become it. Fake until you make it. Join 69 other subscribers. YOU MAY ALSO LIKE.
hotelierinc.com
Hotel Review | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/category/hotel-review
Category Archives: Hotel Review. The Yard – A Hidden Gem In Bangkok’s Vibrant Ari. February 27, 2015. You know that I usually don’t post reviews about hotels. It would seem like an obvious thing to do for a hotelier and blogger to post about hotels, right? My wife asked me if we could stay at The Yard. A hostel that one of her friends recently opened, and while I am spoiled with mostly staying at luxury properties, I had to go with ‘happy wife, happy life’ on this one. View from our hostel room. If you a...
hotelierinc.com
Build A Team of A Players! | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/build-a-team-of-a-players
Build A Team of A Players! May 29, 2015. Steve Jobs stated in ‘The Lost Interview’ that to be truly successful and accomplish something great together you need to build a team of A players and should not settle for B or C players. Yet too often do we seem to turn a blind eye, and accept B or C players and the performance that comes with it. Why? Because we either want to avoid uncomfortable conversations and holding our players accountable, or we think that it’s not that bad. As a leader it is your respo...
hotelierinc.com
body language | HOTELIERS OF TOMORROW
http://www.hotelierinc.com/tag/body-language
Tag Archives: body language. Fake It Until You Become It. February 21, 2015. All this has an effect of how well we are being perceived by others. We know that how we feel does influence our body language, and Amy Cuddy is proving that the exact opposite works as well. Our body language (even if only faked) does influence our mind and how we feel about ourselves. Continue reading Fake It Until You Become It. Fake it until you become it. Fake until you make it. Join 69 other subscribers. YOU MAY ALSO LIKE.
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