worstcall.blogspot.com
My Worst Call of the Day: The Gentle Art of Diplomacy
http://worstcall.blogspot.com/2005/05/gentle-art-of-diplomacy.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Thursday, May 26, 2005. The Gentle Art of Diplomacy. Following in the footsteps of my last post, I'm writing once again about the vast difference between what is said, and what is true. With this entry, I'll be translating my typically polite, diplomatic language into the brutally honest sentiments that lie just beneath the surface. I need to look something up.
worstcall.blogspot.com
My Worst Call of the Day: Who's on First?
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My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Tuesday, May 17, 2005. Way of putting things, led to a conversation worthy of an Abbott and Costello routine:. Me: You have reached [the name of my agency]. How can I help you? Caller: Tha gay-uhs comp’nee ain’t showin’ a payment I done made lay-uhst week. Me: What was the amount of the payment? Me: And when did you make this 25.00 payment to the gas company? At thi...
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My Worst Call of the Day: Double Trouble
http://worstcall.blogspot.com/2005/05/double-trouble.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Monday, May 02, 2005. Today, gentle readers, you’ll be getting two for the price of one. Neither one of these calls is substantial enough to merit an individual write-up, but it seems wasteful to just toss them aside. Submitted for your amusement, then, are my. Worst calls of the day. She howled. It’s the same as calling me a prostitute! My second bizarre call came ...
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My Worst Call of the Day: September 2005
http://worstcall.blogspot.com/2005_09_01_archive.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Thursday, September 29, 2005. The Death of Diplomacy. All of this, I hope, will serve to explain why the following sentences escaped my mouth when speaking to various recent callers:. Let’s see if I can reconstruct the assorted, um, chunks. Of information you’ve given me, and try to arrange them into something approaching coherence. While I am personally thrilled.
worstcall.blogspot.com
My Worst Call of the Day: March 2005
http://worstcall.blogspot.com/2005_03_01_archive.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Tuesday, March 29, 2005. Today’s worst call was the most memorable one I’ve had for quite a while. As my loyal readers know, given the number of crazy-ass calls I receive each day, this is no mean feat. However, this particular caller managed to pull ahead of the pack with his first unforgettable sentence, which went something like this:. And that they tend. The Top...
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My Worst Call of the Day: A Stupid Question, and Some Very Stupid Answers
http://worstcall.blogspot.com/2005/05/stupid-question-and-some-very-stupid.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Wednesday, May 11, 2005. A Stupid Question, and Some Very Stupid Answers. Following in the footsteps of last week's post, Double Trouble. I humbly submit another "two-for-one" for your reading enjoyment. Isn't your call center in India or one of those other godforsaken places? Well, you found me out, Miss Marple! Some Very Stupid Answers. Good morning, you have reac...
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My Worst Call of the Day: Liar Liar
http://worstcall.blogspot.com/2005/05/liar-liar.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Thursday, May 19, 2005. Of a bald-faced lie, I hear the whispers of truth buried beneath their chattering lies. Some examples:. Caller says: I was only a little bit past due on my phone bill. What I hear: I could only be bothered to make one payment in the past six months, and I sent it to the company knowing the check would bounce. Caller says: I have NO idea who a...
worstcall.blogspot.com
My Worst Call of the Day: The Death of Diplomacy
http://worstcall.blogspot.com/2005/09/death-of-diplomacy.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Thursday, September 29, 2005. The Death of Diplomacy. All of this, I hope, will serve to explain why the following sentences escaped my mouth when speaking to various recent callers:. Let’s see if I can reconstruct the assorted, um, chunks. Of information you’ve given me, and try to arrange them into something approaching coherence. While I am personally thrilled.
worstcall.blogspot.com
My Worst Call of the Day: February 2005
http://worstcall.blogspot.com/2005_02_01_archive.html
My Worst Call of the Day. From the dozens of idiotic calls I take each day as a customer service representative, I humbly submit the winner. Friday, February 25, 2005. Are You Calling Me A Liar? Nuttiest of all my callers today (and it. I explained that the company requested her SSN in order to. Mind you, I am a. When I recovered myself, I proceeded to inform her (in a. Cool but civil tone) that state law allowed the electric company to request her SSN, and that she would have a hard time setting up a ne...