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trackemployeecomplaints.com

eTracker Customer Complaint Tracking Software

Customer Service: Tips and Training. What is eTracker Customer Complaint Tracking Software? ETracker is a web-based application designed to track customer complaints from the initial call to your customer service representative to the final implementation of a solution. It is designed to allow managers to be able to route specific call types to those responsible to handle those calls while providing flexibility to allow customer service representatives to reassign the complaint if needed.

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Customer Service: Tips and Training. What is eTracker Customer Complaint Tracking Software? ETracker is a web-based application designed to track customer complaints from the initial call to your customer service representative to the final implementation of a solution. It is designed to allow managers to be able to route specific call types to those responsible to handle those calls while providing flexibility to allow customer service representatives to reassign the complaint if needed.
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eTracker Customer Complaint Tracking Software | trackemployeecomplaints.com Reviews

https://trackemployeecomplaints.com

Customer Service: Tips and Training. What is eTracker Customer Complaint Tracking Software? ETracker is a web-based application designed to track customer complaints from the initial call to your customer service representative to the final implementation of a solution. It is designed to allow managers to be able to route specific call types to those responsible to handle those calls while providing flexibility to allow customer service representatives to reassign the complaint if needed.

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Demo test site eTracker - Complaint Management System

http://www.trackemployeecomplaints.com/demo/index.php

Request a password reminder. ETracker by Quantum Services Inc.

2

eTracker Customer Complaint Tracking Software

http://www.trackemployeecomplaints.com/features.php

Customer Service: Tips and Training. ETracker Customer Complaint Tracking Software features include:. Configurable instructions for each complaint category. Automated Email notification to assignees. File attachments for each complaint. Complaint tracking for open date/time, close date/time and resolution date/time. Automated follow up emails to assignee for unresolved complaints. Ability to schedule follow up emails for a future date. Response log provides history of activity on the complaint.

3

eTracker Customer Complaint Tracking Software

http://www.trackemployeecomplaints.com/index.php

Customer Service: Tips and Training. What is eTracker Customer Complaint Tracking Software? ETracker is a web-based application designed to track customer complaints from the initial call to your customer service representative to the final implementation of a solution. It is designed to allow managers to be able to route specific call types to those responsible to handle those calls while providing flexibility to allow customer service representatives to reassign the complaint if needed.

4

eTracker Customer Complaint Tracking Software

http://www.trackemployeecomplaints.com/customerservice.php

Customer Service: Tips and Training. Providing good quality customer service can be a challenge if you don't have the right knowledge to perform the task properly and the tools to track your success. Quantum Services, developer of the eTracker Customer Complaint Tracking Software, is a unique company in that we provide not only the software tools but the knowledge and processes needed to provide good customer service. Tips to help Manage the Talkative Caller. Other points to remember:.

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Customer Service: Tips and Training. What is eTracker Customer Complaint Tracking Software? ETracker is a web-based application designed to track customer complaints from the initial call to your customer service representative to the final implementation of a solution. It is designed to allow managers to be able to route specific call types to those responsible to handle those calls while providing flexibility to allow customer service representatives to reassign the complaint if needed.

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